Sr. Creative Project Manager

DoorDash

$108K — $160K *
Media
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of project management experience in a creative agency or in-house brand/creative team
  • Proven experience using project management tools (Monday.com, Airtable, Asana, or similar)
  • Strong track record of managing complex, multi-deliverable projects with multiple stakeholders
  • Comfortable with data-driven reporting and maintaining clear project health metrics
  • Self-starter mindset with the ability to handle multiple projects with minimal oversight
  • Nice to have: Hands-on experience with capacity planning or resourcing models; prior exposure to AI-enabled tooling for workflow efficiency

Responsibilities

  • Drive creative projects from brief to delivery while collaborating with various teams
  • Build and maintain project timelines, confirming resource assignments and addressing risks early
  • Manage production and delivery of assets while ensuring brand consistency and legal compliance
  • Maintain objective project health reporting and lead weekly project reviews
  • Track project progress daily, updating timelines and communicating status to stakeholders
  • Interface regularly with freelancers and production vendors to manage creative relationships
  • Ensure proper documentation and storage of deliverables during project closeout
  • Contribute to capacity planning by identifying project trends and resourcing gaps

Benefits

  • 401(k) plan with employer matching
  • 16 weeks of paid parental leave
  • Wellness benefits and commuter benefits match
  • Paid time off and sick leave
  • Medical, dental, and vision benefits
  • 11 paid holidays
  • Disability and basic life insurance
  • Family-forming assistance and mental health program
Full Job Description
About the Role

The Sr. Creative Project Manager (I5) is the operational driver who moves the creative work from brief to delivery - connecting Creative, Production, Business Leads, Resourcing, Integrated Marketing and Channel teams with the clarity and momentum each project needs. You own the project plan, timeline, status and execution for a portfolio of projects. You bring strong PM discipline, production savvy, and a genuine appetite for improving how creative work gets done. This role manages a portfolio of 10-20 projects in a quarter spanning quick-turn content, paid social, digital and CRM campaigns, to large integrated campaigns, across all DoorDash audiences.
You're excited about this opportunity because...
  • Work closely with the Brand & Creative teams (including Creative, Social, Brand Partnerships) and Cross-functional Partners (including Integrated Marketing, Media) - driving effective and efficient projects from start to finish.
  • Own project intake end-to-end; build timelines, confirm resource assignments with the Creative Ops Lead and Business Lead, surface timing risks early, and hold the line on brief quality before any work kicks off.
  • Manage asset production and delivery, ensuring brand consistency and legal compliance, overseeing QA, and coordinating delivery to trafficking.
  • Own project health reporting: maintain objective status in real time, lead weekly project reviews, and flag risks before they become delays.
  • Execution & daily management: track progress daily, update timelines and resource allocations, communicate status proactively to stakeholders, and ensure production partners and creatives are aligned on timing and deliverables.
  • Help manage third-party creative relationships, interfacing regularly with freelancers and production vendors
  • Own project closeout: ensure all deliverables are transferred, documented, and stored correctly, with no loose ends.
  • Contribute to capacity planning by surfacing project volume trends, flagging resourcing gaps, and keep project data clean and current in planning tools.
We're excited about you because...
  • A pragmatic operator who knows how creative actually gets made - across integrated campaigns, content, social, performance and retention channels - and who understands that the project manager's job is to protect both speed and quality.
  • Organized and obsessively accountable - you treat timelines, budgets, and process hygiene as non-negotiable.
  • Strong communicator who can translate between creative teams, Business Leads, agency partners, and cross-functional stakeholders.
  • Proactive problem solver who anticipates risks, escalates early, and delivers calm under pressure.
  • Comfortable navigating ambiguity - able to make a call, move the work forward, and calibrate when to escalate versus solve it yourself.
  • You care about the work - not just whether it shipped on time, but whether it's good. You know when to push back on an unclear brief and when to protect the team's process.
Qualifications
  • 10+ years of project management experience in a creative agency or in-house brand/creative team. Experience managing integrated campaigns and familiarity with performance and retention channels is strongly preferred.
  • Proven experience using project management tools (Monday.com, Airtable, Asana, or similar).
  • Strong track record of managing complex, multi-deliverable projects, with multiple stakeholders and steering them to on-time delivery.
  • Comfortable with data-driven reporting and maintaining clear project health metrics.
  • Self-starter mindset, with the ability to handle multiple projects with minimal oversight.
  • Nice to have: Hands-on experience with capacity planning or resourcing models; prior exposure to and practice with AI-enabled tooling for workflow efficiency.


Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:
  • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
  • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).


The national base pay range for this position within the United States, including Illinois and Colorado.

$108,800-$160,000 USD

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