Sedgwick

Sr. Claims Specialist, Professional Liability | Medical Malpractice | California

Sedgwick$100K — $125K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6 years of claims management experience or a related educational equivalent required.
  • Bachelor's degree preferred from an accredited institution.
  • Relevant professional certification is preferred.
  • Strong analytical and negotiation skills.
  • Excellent judgment and discretion in complex situations.

Responsibilities

  • Analyze complex medical malpractice claims to determine exposure and develop resolution plans.
  • Conduct full investigations and prepare detailed reports on claims and legal actions.
  • Calculate and monitor claim reserves for adequacy throughout the claim lifecycle.
  • Recommend effective settlement strategies and oversee structured proposals for maximal resolution.
  • Coordinate legal defense efforts, including attorney assignments and compliance oversight.
  • Utilize cost containment strategies and vendor partnerships to minimize client costs.
  • Identify and investigate cases for potential fraud and recovery opportunities.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • 401(k) plan with matching contributions.
  • Paid time off (PTO) for work-life balance.
  • Disability and life insurance coverage.
  • Employee assistance program for support and resources.
  • Flexible spending or health savings accounts.
Full Job Description
Sr. Claims Specialist, Professional Liability | Medical Malpractice | California

PRIMARY PURPOSE OF THE ROLE: To analyze complex or technically difficult medical malpractice claims; to provide resolution of highly complex nature and/or severe injury claims; to coordinate case management within Company standards, industry best practices and specific client service requirements; and to manage the total claim costs while providing high levels of customer service.

ARE YOU AN IDEAL CANDIDATE?

We are seeking experienced professionals to manage complex medical malpractice claims involving severe injury and high exposure. Ideal candidates demonstrate strong analytical and negotiation skills, exercise sound judgment, and are committed to delivering timely, cost‑effective claim resolutions while maintaining a high level of customer service.

ESSENTIAL RESPONSIBLITIES MAY INCLUDE:

  • Analyzes and processes complex or technically difficult medical malpractice claims by investigating and gathering information to determine the exposure on the claim; manages claims through well-developed action plans to an appropriate and timely resolution.

  • Conducts or assigns full investigation and provides report of investigation pertaining to new events, claims and legal actions.

  • Calculates and assigns timely and appropriate reserves to claims; monitors reserve adequacy throughout claim life.

  • Recommends settlement strategies; brings structured settlement proposals as necessary to maximize settlement.

  • Coordinates legal defense by assigning attorney, coordinating support for investigation, and reviewing attorney invoices; monitors counsel for compliance with client guidelines.

  • Uses appropriate cost containment techniques including strategic vendor partnerships to reduce overall claim cost for our clients.

  • Identifies and investigates for possible fraud, subrogation, contribution, recovery, and case management opportunities to reduce total claim cost.

  • Represents Company in depositions, mediations, and trial monitoring as needed.

  • Communicates claim activity and processing with the client; maintains professional client relationships.

  • Ensures claim files are properly documented and claims coding is correct.

  • Refers cases as appropriate to supervisor and management.

  • Performs other duties as assigned.

  • Supports the organization's quality program(s).

QUALIFICATIONS

Education & Licensing: 6 years of claims management experience or equivalent combination of education and experience required.

  • Bachelor's degree from an accredited college or university preferred. Licenses as required.

  • Professional certification as applicable to line of business preferred.

Work environment requirements include –
Physical: Computer keyboarding
Auditory/visual: Hearing, vision and talking
Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $100,000 to $125,000. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.


About Sedgwick

Sedgwick is a global provider of insurance, risk management, and related services. The company was founded in 1969 and is headquartered in Boston, Massachusetts. Sedgwick offers a range of services to clients in various industries, including property and casualty insurance, workers' compensation, and disability management. The company has a team of experienced professionals who work closely with clients to develop customized solutions that meet their specific needs. Sedgwick has a reputation for delivering high-quality service and has been recognized for its excellence in the insurance industry.
Learn more about Sedgwick
Size
10,000 employees
Industry
Founded
1969

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