Sr Claims Business Analyst - General Motors Insurance

GM Financial

$96K — $177K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Preferred knowledge of auto and casualty claims processes
  • 4+ years of professional business analytics experience
  • 2+ years of experience working in an agile environment
  • Bachelor's Degree in a related field
  • IIBA certification is preferred

Responsibilities

  • Assist in conducting benefit analysis and defining ROI
  • Define business objectives and goals
  • Identify and document stakeholder impacts
  • Perform gap analysis to determine solutions
  • Facilitate the gathering of business needs and requirements
  • Provide input to partners on solution design
  • Manage existing and emerging business risks
  • Create and edit claims workflows and processes

Benefits

  • 401K matching
  • 12 weeks of paid bonding leave for new parents
  • Tuition assistance and training programs
  • GM employee auto discount
  • Paid community service days
  • Nine company holidays
Full Job Description
Job Description

Responsibilities

About the role:

This role supports the development and optimization of General Motors Insurance operations by analyzing business needs, defining objectives, conducting gap and ROI analyses, and gathering requirements to drive effective solutions. The position also collaborates with stakeholders to improve claims processes and workflows, contribute to solution design, and proactively identify and manage business risks within a rapidly growing insurance organization.

In this role you will:
  • Assist in benefit analysis and defining ROI.
  • Define business objectives and goals.
  • Identify and document stakeholders and organization impacts.
  • Perform gap analysis to determine potential solutions.
  • Assist with gathering business needs.
  • Aid in facilitation of gathering requirements.
  • Providing input to partners assisting with solution design.
  • Identify and manage existing and emerging risks that stem from business activities and the job role.
  • Create and edit claims workflows and processes.


Qualifications

What makes you an ideal candidate?
  • Knowledge and understanding of the auto and casualty claims process preferred
  • Professional business analyst experience, including; planning, eliciting, analyzing, validating, documenting and communicating requirements
  • Experience working in an agile environment
  • P&C industry experience a plus


Work Experience & Education
  • 2+ years working in an agile environment preferred
  • 4+ years professional business analytics experience required
  • Bachelor's Degree in related field required
  • IIBA certification preferred


Additional Knowledge and Skills

Working effectively within an AI enabled environment:
  • Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
  • Skills in evaluating AI outputs for accuracy, compliance, and bias
  • Experience integrating AI into workflows to improve efficiency or insights
  • Familiarity with AI assisted research, summarization, and content generation
  • Understanding of responsible AI use, including ethics and data protection

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Compensation: Competitive pay and bonus eligibility.

NOTE: We are unable to consider candidates who require visa sponsorship for this position

This position is not open to agency submissions

#GMFJobs #LI-Remote #LI-CH1

The base range for this role is: $96, 000 - $177,500

At GM Financial, we strive for transparency in all aspects of our business, including pay equity. This is the GM Financial pay range for this role and job level. The exact salary and compensation will vary based on factors like knowledge, skills, experience, and education.

This role is eligible to participate in a performance-based incentive plan. Full time employees are eligible to participate in health benefits on day one of employment.

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