A.O. Smith

Sr. Channel Marketing Manager

A.O. Smith$100K — $120K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Marketing, Business, Communications, or a related field.
  • 5+ years of progressive marketing experience, including channel marketing.
  • Demonstrated experience leading cross-functional teams.
  • Experience developing integrated marketing strategies.
  • Knowledge of B2B and B2C marketing principles.
  • Strong analytical skills leveraging market research insights.
  • Proficiency in managing budgets and marketing investments.

Responsibilities

  • Lead the development and execution of channel marketing strategies to drive revenue.
  • Establish annual channel marketing plans aligned with business objectives.
  • Identify growth opportunities through market analysis and customer insights.
  • Collaborate with Sales leadership on joint business and marketing plans.
  • Lead market research initiatives to understand customer behaviors.
  • Direct integrated marketing campaigns across multiple channels.
  • Manage co-op marketing programs and customer engagement initiatives.

Benefits

  • Comprehensive medical and dental insurance.
  • Company-sponsored life insurance.
  • Retirement savings plan.
  • Short- and long-term disability programs.
  • Tuition assistance for professional development.
Full Job Description
Primary Function

The Senior Manager, Channel Marketing is responsible for the strategic leadership, development, and execution of integrated marketing strategies across wholesale and retail sales channels. This role serves as the primary marketing leader for channel initiatives, ensuring alignment with business objectives, customer needs, and overall corporate strategy. The position leads channel marketing efforts across multiple brands and customer segments, partnering closely with Sales, Brand Marketing, Digital Marketing, Product Management, Engineering, Customer Service, Training, and key customer stakeholders. Success in this role requires strong strategic thinking, customer-centric planning, team leadership, and the ability to translate market insights into measurable business growth.

Responsibilities

Channel Strategy & Business Growth
  • Lead the development and execution of wholesale and retail channel marketing strategies that drive revenue growth, customer engagement, & market share.
  • Establish annual channel marketing plans aligned with corporate objectives & customer priorities.
  • Identify growth opportunities through market analysis, customer insights, & competitive intelligence.
  • Collaborate with Sales leadership and key customers to develop joint business & marketing plans.

Customer & Market Insights
  • Lead market research initiatives to understand field needs, buying behaviors, & path to purchase.
  • Oversee competitive intelligence efforts and communicate actionable insights to stakeholders.
  • Translate research findings into strategic recommendations that improve channel performance & customer experience.

Marketing Communications & Campaigns
  • Direct the development and execution of integrated omni-channel marketing programs across retail & wholesale channels.
  • Ensure consistent and effective communication of new products, promotions, and brand initiatives.
  • Oversee creation of customer-facing marketing assets including literature, digital content, merchandising, packaging, signage, advertising, events, & promotional materials.
  • Drive expansion of digital marketing capabilities to support customer onboarding, engagement, & retention.

Channel Execution & Customer Engagement
  • Lead co-op marketing programs, customer promotional initiatives, trade shows, customer events, & channel-specific campaigns.
  • Partner with customer marketing teams to maximize program effectiveness & ROI.
  • Support online merchandising efforts and optimization of digital customer experiences.

Team Leadership & Cross-Functional Collaboration
  • Develop and mentor channel marketing team members through coaching, performance management, & capability building.
  • Facilitate cross-functional alignment to ensure resources & priorities support channel objectives.
  • Build strong relationships across the organization to accelerate execution & drive results.

Financial Management
  • Develop, manage, & optimize channel marketing budgets.
  • Evaluate program effectiveness & marketing ROI.
  • Ensure resources are allocated to initiatives with the greatest strategic & commercial impact.


Qualifications

  • Bachelor's degree in Marketing, Business, Communications, or a related field.
  • 5+ years of progressive marketing experience, including channel, trade, customer, or brand marketing.
  • Demonstrated experience leading cross-functional teams & influencing stakeholders across functions.
  • Experience developing and executing integrated marketing & communication strategies.
  • Knowledge of both B2B and B2C marketing principles & practices.
  • Strong analytical capabilities with experience leveraging market research & business insights.
  • Experience managing budgets & marketing investments.
  • Excellent presentation, communication, & relationship-management skills.
  • Advanced Microsoft Office proficiency, particularly PowerPoint & Excel.


We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.
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About A.O. Smith

A.O. Smith Corporation is an American manufacturer of both residential and commercial water heaters and boilers. It is the largest manufacturer and marketer of water heaters in North America. It also supplies water treatment products in the Asian market. The company has two operating segments: North America and Rest of World. The North America segment manufactures and markets a comprehensive line of residential and commercial gas, gas tankless, electric and solar water heaters, as well as boilers. The Rest of World segment manufactures and markets specialty commercial water heating equipment, condensing and non-condensing boilers, and water systems tanks.
Learn more about A.O. Smith
Size
16,000 employees
Industry

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