Progress Residential

Sr. Business Systems Analyst

Progress Residential$85K — $110K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in mortgage servicing focused on loan boarding and data conversions.
  • Knowledge of servicing systems, ideally Sagent Loanserv, and MERS.
  • Proficient in data analysis tools and scripting languages (SQL, Excel, Python preferred).
  • Experience with data management platforms like Monarch is advantageous.
  • Understanding of regulatory and investor guidelines in loan servicing.
  • Strong attention to detail in high-volume, time-sensitive tasks.
  • Excellent communication, problem-solving, and organizational skills.

Responsibilities

  • Lead electronic and manual loan boarding and offboarding processes.
  • Perform advanced quality control checks on data integrity.
  • Resolve complex data exceptions and mapping errors.
  • Coordinate data conversion with prior servicers and stakeholders.
  • Develop scripts and tools for accurate data transfers.
  • Analyze large datasets for trends and improvement opportunities.
  • Communicate with partners on data and payment issues.

Benefits

  • Paid Time Off (PTO)
  • Medical, Dental & Vision coverage
  • Employee Assistance Program
  • Flexible Spending Account
  • Health Savings Account
  • Paid Holidays
  • Company paid Life Insurance
  • Matching 401(k) Plan
Full Job Description

Position Summary: TheSenior Servicing Transfer Business Systems Analyst (BSA)plays a critical role in managing and executing complex servicing transfer activities atSelene Finance. This position is responsible for overseeing the end-to-end process of electronic and manual loan boarding and offboarding, ensuring data integrity, compliance, and operational efficiency. The Senior BSA collaborates with internal teams, external servicers, and technology partners to drive successful loan transfers and system integrations, while also contributing to process improvement and automation initiatives.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Lead the execution of electronic and manual loan boarding and offboarding processes into the servicing system (Sagent Loanserv).
  • Perform advanced quality control checks and data integrity validations to ensure accurate loan setup.
  • Review and resolve complex data exceptions, mapping errors, and transfer discrepancies.
  • Coordinate with prior servicers and internal stakeholders to ensure seamless data conversion and onboarding.
  • Develop and maintain scripts, tables, and data validation tools to support accurate and efficient data transfers.
  • Analyze large datasets to identify trends, anomalies, and opportunities for process improvement.
  • Create and implement data validation rules to ensure compliance with investor and regulatory standards.
  • Monitor and resolve issues identified in error logs and conversion reports.
  • Participate in conference calls with prior servicers and internal departments to align transfer timelines and deliverables.
  • Communicate effectively with internal teams and external partners regarding data, payment, and system issues.
  • Provide regular updates to leadership on transfer progress, risks, and performance metrics.
  • Recommend and implement enhancements to transfer processes, tools, and documentation standards.
  • Support automation initiatives and contribute to the development of scalable solutions for future transfers.
  • Maintain detailed documentation of transfer procedures, data mappings, and exception handling protocols.

Qualifications:

  • 5+ years of experience in mortgage servicing, with a focus on loan boarding, data conversions, or business systems analysis.
  • Strong knowledge of servicing systems (Sagent Loanserv preferred), MERS, and chain of assignment processes.
  • Proficiency in data analysis tools and scripting languages (e.g., SQL, Excel macros, Python preferred).
  • Experience with Monarch or similar data management platforms is a plus.
  • Deep understanding of regulatory and investor guidelines related to loan servicing.
  • Exceptional attention to detail and ability to manage high-volume, time-sensitive tasks.
  • Strong communication, problem-solving, and organizational skills.
  • Ability to work independently and collaboratively in a fast-paced environment.

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Benefits
Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:

  • Paid Time Off (PTO)

  • Medical, Dental &Vision

  • Employee Assistance Program

  • Flexible Spending Account

  • Health Savings Account

  • Paid Holidays

  • Company paid Life Insurance

  • Matching 401(k) Plan


The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.

About Progress Residential

Progress Residential is a real estate investment trust that owns and manages single-family rental homes. The company was founded in 2012 and is headquartered in Phoenix, Arizona. Progress Residential's portfolio includes over 40,000 homes in 20 markets across the United States. The company's mission is to provide high-quality rental homes and exceptional customer service to its tenants. Progress Residential offers a variety of amenities and services, including online rent payments, maintenance requests, and 24/7 customer support.
Learn more about Progress Residential
Size
1,000 employees
Industry

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