Exelon Corporation

Sr Business Program Manager

Exelon Corporation$88K — $122K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business or S.T.E.M. field with 4-7 years of related experience OR 6-9 years of experience without a degree.
  • Strong understanding of standards and performance metrics specific to the energy sector.
  • Advanced proficiency in Microsoft Project, Visio, Excel, & PowerPoint, alongside specialized business applications.
  • Ability to create value through problem solving, negotiation, and conflict management skills.
  • Proven track record in building consensus and effective communication with diverse stakeholders.
  • Customer-oriented with strong written and oral communication skills.
  • Experience in developing process enhancements and technology implementations.

Responsibilities

  • Lead the development and evaluation of key transmission projects and programs.
  • Manage project scope, schedule, and budget to ensure alignment with business objectives.
  • Create and analyze performance metrics and reports for project assessment.
  • Coordinate corrective action plans based on performance evaluations.
  • Guide stakeholders in developing business cases and prioritizing project deliverables.
  • Oversee change management activities and provide training on new operations.
  • Support daily client needs and assist personnel with operational inquiries.

Benefits

  • 401(k) matching and annual contributions.
  • Medical, dental, and vision insurance.
  • Life and disability insurance.
  • Generous paid time off, including various forms of leave.
  • Employee Assistance Program for mental health support.
  • Wellbeing initiatives including tuition reimbursement and fitness reimbursements.
Full Job Description
Primary Purpose

PRIMARY PURPOSE OF POSITION
Develop, manage, and evaluate key projects/programs/initiatives from planning to post implementation phases as required. Develop business plans, project charters, and performance metrics in support of business objectives. Ensure organizational alignment with management models and principles and drive the integration of best practices. Perform various assignments including requests for financial and operational reports, data analysis and modeling, business planning, and/or performance measurement. Coordinate quality assurance and/or change management activities with internal and external personnel. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

Primary Duties

PRIMARY DUTIES AND ACCOUNTABILITIES
  • Lead development, implementation, and evaluation of transmission projects, programs, and/or business initiatives. Provide requirements analysis, performance measurement, and quality assurance. Manage scope, schedule, and budget for organizational projects and programs.
  • Coordinate and report on process/project/initiative assignments. Develop performance indicators and tracking mechanisms to monitor and report results. Prepare, review, and analyze reports, controls, and other financial & operational information for specific projects and initiatives.
  • Coordinate work plans to implement corrective actions that are identified as a result of performance assessment.
  • Support the establishment of business plans and objectives across multiple areas / departments. Coordinate with stakeholders on the development of business cases and prioritization of deliverables.
  • Lead change management activities for projects, programs, and initiatives. Develop and implement training of employees and external personnel for new processes and procedures. Develop and implement effective business readiness procedures.
  • Participate in process improvement task forces. Provide benchmarking analysis. Prepare status reports to leadership.
  • Understand business processes and provide guidance for end users. Provide day-to-day client support and conduct diagnostics as necessary to ensure optimal performance. Assist and advise other personnel with responses to internal and external inquiries.

Job Scope

JOB SCOPE
  • This is an individual contributor position that works independently with only general direction, relying on knowledge skills and judgment acquired through education and relevant experience to plan and accomplish assigned tasks and goals. The position regularly mentors less experienced colleagues.
  • Direct Reports = 0
  • Indirect MAST = 0
  • Indirect Craft = 0
  • Financial Scope:
  • Direct impact on budget is substantial. This position has a direct impact on the Company's performance regarding several key indicators operational costs, System Average Interruption Frequency Index (SAIFI), Customer Average Interruption Duration Index (CAIDI) and Customer Satisfaction by managing scope, budget and schedule to within approved parameters, and providing structured and detailed reports to the appropriate Management team. Drives the development of key projects/programs/initiatives to ensure complete and successful implementation. Develops and tracks key milestones. Cost of failure would have a significant impact on Exelon reliability and financial goals.
  • This position is also key to maintaining the company's image and good standing with customers, regulators, and shareholders in regard to developing, coordinating, and implementing projects/programs/initiatives that have a direct link to either customer experience, reliability, or the bottom-line results of the organization.
  • Contacts:
  • This position requires interfacing across Exelon Corporation with various levels of personnel in Customer Operations, IT, Regional Operations, Distribution Operations, Transmission Operations, Corporate Security, Communications, Regulatory, Finance and Legal. The ability to build relationships across the organization is critical.
  • Will regularly serve as lead for cross-functional and cross company teams responsible for the integration of best practices through the organization. Supports the establishment of business plans and objectives for multiple areas / departments. Develops performance indicators and tracking mechanisms to monitor results.

Minimum Qualifications

MINIMUM QUALIFICATIONS
  • Bachelor's degree in a business or S.T.E.M. field with 4-7 years of related business experience OR in lieu of bachelor's degree, 6-9 years of related business experience.
  • Comprehensive understanding of applicable standards, methods, processes and practices, business fundamentals, and performance metrics in the specific functional area supported by this position (e.g., electric or gas operations, customer service, transmission and substation, distribution system operations, regulatory and external affairs).
  • Advanced proficiency in standard software applications (e.g., Microsoft Project, Visio, Excel, & PowerPoint), and relevant specialized business applications (e.g. project portfolio management, requirements/test management, CIS/CRM, customer self-service, telephony, EPS, EAM, work management, & outage management) to support business needs.
  • Demonstrated business acumen and ability to create value with strong problem solving, analytical/financial, negotiation, and conflict management skills and a willingness to accept increased responsibilities.
  • Demonstrated ability to build consensus, establish trust, meet critical deadlines, communicate effectively, and accept accountability of multiple tasks.
  • Customer driven with demonstrated excellent written and oral communication skills and ability to interact with people of all levels.
  • Demonstrated ability to develop and implement process enhancements and efficiencies including new technology

Preferred Qualifications

PREFERRED QUALIFICATIONS
  • MBA or Master's degree in a business or S.T.E.M. field.
  • Comprehensive knowledge of the practices, procedures and principles of project management. Ability to analyze complex business processes and systems, interpret and recommend alternative courses of action, and implement intervention strategies to attain performance targets.
  • Certification as: Certified Associate in Project Mgmt. (CAPM) OR Project Management Professional (PMP) OR Six Sigma Black Belt
  • Demonstrated strong analytical skills for project evaluation including analysis of complex projects with economic, financial, risk and decision analysis. Proficient in business case development and ability to effectively present business cases to business unit leadership.

Benefits

  • Annual salary will vary based on a candidate's skills, qualifications, experience, and other factors: $88,800.00/Yr. - $122,100.00/Yr.
  • Annual Bonus for eligible positions: 15%
  • 401(k) match and annual company contribution
  • Medical, dental and vision insurance
  • Life and disability insurance
  • Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
  • Employee Assistance Program and resources for mental and emotional support
  • Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
  • Referral bonus program
  • And much more

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.

About Exelon Corporation

Exelon Corporation is an American energy producer, trader, and distributor. The company provides services for energy generation businesses in the United States. The company owns, contracts, and invests in electric generating facilities such as nuclear, fossil, and hydroelectric generation facilities, as well as wind and solar facilities. It is also involved in the wholesale and retail customer supply of electric and natural gas products and services including renewable energy products, risk management services, natural gas exploration, and production activities. In addition, the company is engaged in the purchase and regulated retail sale of electricity and the provision of distribution and transmission services in northern Illinois, southeastern Pennsylvania, and central Maryland. It is also involved in the purchase and regulated retail sale of natural gases and the provision of distribution services in the Pennsylvania counties surrounding the City of Philadelphia, as well as in central Maryland including the City of Baltimore. Exelon Corporation operates through nine segments: Mid-Atlantic, Midwest, New England, New York, ERCOT, other regions, ComEd, PECO, and BGE. It sells electricity, natural gases, and other related products and solutions to various customers including distribution utilities, municipalities, and cooperatives, as well as to commercial, industrial, governmental, and residential customers. Founded in 1887, Exelon Corporation is headquartered in Chicago, Illinois.

Exelon Corporation Careers

Join the dynamic team at Exelon Corporation, a leader in the energy industry, where innovation, leadership, and professional growth are at the forefront of our operations. As one of the largest electric utility companies in the United States, Exelon offers unparalleled job opportunities and a commitment to diversity and sustainability that sets us apart.

Work You’ll Do

At Exelon, we empower our employees to excel in their careers by fostering an environment of continuous innovation and growth. Our diverse team of professionals is dedicated to shaping the future of energy with cutting-edge technologies and sustainable practices.

Explore Career Paths

Whether you're a seasoned professional or a recent graduate, Exelon has a variety of career paths to suit your skills and ambitions. From engineering to customer service, each position offers the chance to make a significant impact.

Internship Programs

Kickstart your career with an Exelon internship. Our programs provide invaluable industry experience and a chance to network with leaders in the field. Interns at Exelon are crucial team members, working on projects that advance both their careers and our company’s goals.

Professional Development

Invest in your future with Exelon’s robust professional development programs. We offer leadership training, skills enhancement workshops, and continuous learning opportunities that promote career advancement and personal growth.

Benefits and Culture

Exelon is committed to providing a supportive work environment with benefits that enhance the lives of our employees and their families. Our culture is built on respect, integrity, and inclusion, where every team member’s contribution is valued.

Join Our Team

Discover the opportunities that await at Exelon Corporation. We are actively hiring and looking for talented individuals who are passionate about building a sustainable future.

Search Exelon Jobs

Find open positions that match your skills and interests. We seek curious, innovative, and solution-driven team players.

Prepare for Your Interview

Stand out in your interview with Exelon by tailoring your resume to highlight relevant experience and skills. Our hiring process is designed to identify and attract professionals who are ready to lead and inspire.

Stay Connected

Keep up to date with the latest at Exelon Corporation by following our careers blog. Gain insider perspectives and industry-leading insights that you can apply to your professional life.

Networking and Career Growth

At Exelon, your career development is enhanced by our commitment to networking and mentorship. Connect with colleagues and leaders who can help guide your career path and open doors to new opportunities.

Diversity and Inclusion

We pride ourselves on fostering an inclusive workplace where diverse perspectives are celebrated. Exelon’s commitment to diversity training ensures that all employees have the opportunity to thrive. Join Exelon Corporation today and be part of a team that is dedicated to innovation, leadership, and the future of energy. Explore job opportunities and embark on a rewarding career path that offers growth, stability, and a chance to make a difference.
Learn more about Exelon Corporation
Size
31,518 employees
Market Cap
$42.3 billion
Industry
Net Income
$1.9 billion
Founded
2000
5 Year Trend
+3%
Revenue
$33 billion
NASDAQ

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