Bank of America Corporation

Sr Business Control Specialist, GMO Risk, Global Markets Operations

Bank of America Corporation$95K — $115K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in risk and control management
  • Strong analytical skills with attention to detail
  • Excellent communication and stakeholder management skills
  • Proven ability to lead quality assurance and control processes
  • Experience in regulatory compliance and audit coordination

Responsibilities

  • Oversee design and effectiveness of risk and control environments
  • Support monitoring and testing of controls by evaluating data
  • Implement optimized controls and enhanced QA practices
  • Conduct and coordinate quality inspections for performance enhancement
  • Perform QA activities including controls execution and reporting
  • Identify areas for testing automation and procedural updates
  • Assist in managing inputs for regulatory exams and audits

Benefits

  • Opportunity to influence and drive operational excellence
  • Engagement with senior leadership and cross-functional teams
  • Focus on professional development and continuous learning
  • Working in a diverse and inclusive environment
  • Encouragement for innovative solutions and process improvement
Full Job Description
Job Description:

Job Description:
This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.


Responsibilities:
  • Oversee the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
  • Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
  • Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
  • Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
  • Performs QA activities including executing on controls, managing cases, and reporting results
  • Execute initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success
  • Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting


**Line of Business Job Description:

What you can expect:
This role is to partner and support Global Fixed Income, Currency & Commodities Operations (GFICCO) teams and senior leaders to proactively identify, quantify, prioritize, and mitigate risks, improve controls and maintain a focus on operational excellence and sustainable solutions. As a first line of defence team, GMO Risk is responsible for demonstrating, monitoring and managing the effectiveness and adequacy of the risk and control environment in line with the enterprise risk framework supporting responsible growth.

GFICCO teams processes include trade control, confirmations and settlements. GMO provides end to end operational support to our clients and business partners day to day in the processing and settling of transactions of cash and securities.

What you'll do:

Members of the GFICCO Risk team are trusted advisors to GFICCO functions and leadership by providing independent oversight and assessment of their risk environment. It is our role to strengthen the control environment, improve control culture & practices embedding a robust risk culture across the organization. We aim to create open channels of communication with GFICCO teams to maintain trust and promote transparency in reporting root causes of issues and escalations.

  • Close interaction and engagement with GFICCO functional leadership to provide guidance on identified risk and control issues, escalation triage, formal capture of audit issues & operational events and development of associated remediation plans
  • Coordinate, oversee and manage input and engagement for regulatory exams, corporate audits and target risk assessments impacting GFICCO functions & processes and associated remediation of findings, including Matters Requiring Attention/Immediate Attention (MRA/MRIA)
  • Develop and maintain Single Process Inventory (SPI) framework, ensure adherence to process management standard requirements including metric performance oversight
  • Collaborate and debate with Audit, Compliance & Operational Risk partners on findings and emerging themes
  • Ensure compliance with critical deadlines for risk identification, escalation, and remediation


Who we're looking for:
Highly motivated individuals who can help the firm and its clients facilitate business whilst focusing on responsible growth. Our teammates come from various academic and professional backgrounds and display the following qualities and attributes:

  • Excellent communication skills (both written and verbal) to be able to drive and influence risk-based decisions
  • Excellent people/stakeholder management skills at all levels of seniority
  • Strong analytical skills, attention to detail and objective problem solver
  • Ability to work independently and be results driven whilst being a strong team player
  • Organized and able to present issues effectively and with impact
  • Strong multitasking abilities, proactive approach to successfully comply with multiple deadlines and initiatives globally


What sets you apart?
  • Knowledgeable in Global Markets products or support functions and operational risk preferred
  • Proven track record of improving processes and demonstrating successful teamwork
  • Commitment to challenging the status quo and promoting positive change across all levels of the organization
  • Experience in quickly understanding situations and asking the right questions to drive resolutions - is a continuous learner
  • Positive and motivated to perform in a diverse environment where the type of work will regularly change


Other Qualifications
  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
  • Excels in working among diverse viewpoints to determine the best path forward
  • Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
  • Commitment to challenging the status quo and promoting positive change.
  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
  • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world


Skills:
  • Controls Management
  • Issue Management
  • Monitoring, Surveillance, and Testing
  • Quality Assurance
  • Risk Management
  • Analytical Thinking
  • Attention to Detail
  • Critical Thinking
  • Problem Solving
  • Written Communications
  • Decision Making
  • Innovative Thinking
  • Prioritization
  • Recording/Organizing Information
  • Research


Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy

Shift:
1st shift (United States of America)

Hours Per Week:
40

About Bank of America Corporation

Bank of America Merrill Lynch is the corporate and investment banking division of Bank of America. It provides services in mergers and acquisitions, equity and debt capital markets, lending, trading, risk management, research, and liquidity and payments management. It was formed through the combination of the corporate and investment banking activities of Bank of America and Merrill Lynch following the acquisition of the latter by the former in January 2009. Bank of America completed the acquisition of Merrill Lynch & Co on 1 January 2009. Bank of America began rebranding all of its corporate and investment banking activities under the Bank of America Merrill Lynch name in September 2009. In April 2010, Bank of America Merrill Lynch appointed Christian Meissner as head of investment banking for Europe, Middle East and Africa. In April 2011, Bank of America Merrill Lynch integrated its corporate and investment banking operations into a single division. In October 2013, Bank of America Merrill Lynch was recognised as the Most Innovative Investment Bank of the Year in The Banker's Investment Banking Awards.

Bank of America Corporation Careers

Join the dynamic team at Bank of America Corporation, a premier global financial institution where innovation, leadership, and growth go hand in hand. As one of the largest banks in the world, we offer unparalleled job opportunities and a culture that values diversity, inclusion, and professional growth. Work You’ll Do At Bank of America Corporation, you’ll be part of a team that’s dedicated to making a real difference. Whether you’re helping families buy their first home, advising businesses on expansion, or developing cutting-edge financial technologies, your work will have an impact. Our commitment to leadership in the financial industry has never been stronger, and we need passionate, skilled professionals to lead our journey. Explore a World of Opportunities From entry-level positions to leadership roles, Bank of America Corporation offers a variety of career paths in areas such as investment banking, technology, marketing, and risk management. Our job opportunities span the globe, providing the chance to work alongside the best in the industry and develop skills that will propel your career forward. Internship Programs Kickstart your career with Bank of America Corporation’s internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that complements your academic studies. Interns gain invaluable networking opportunities, receive mentorship from seasoned professionals, and learn about the culture and operations of a global financial leader. Benefits and Growth Bank of America Corporation is committed to the well-being and continuous professional development of our team members. We offer a competitive benefits package that supports the health, financial stability, and work-life balance of our employees. Our training programs and development initiatives ensure that every team member has the opportunity to grow and advance within the company. Inclusive Culture We believe our strength lies in our diversity. Bank of America Corporation fosters an inclusive environment where all employees can thrive. Through diversity training and a commitment to equal opportunities, we cultivate leadership and innovation that reflect the wide-ranging communities we serve. Join Our Team Are you ready to advance your career at a company that’s at the forefront of the financial industry? Explore the positions available at Bank of America Corporation and find where your skills and interests align with our needs. We are continuously hiring and looking for individuals who are curious, creative, and eager to drive change. Stay Connected Keep up to date with the latest from Bank of America Corporation Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that match your career interests and get insider tips that can help you during your application and interview process. Bank of America Corporation is not just a company—it’s a place where you can shape your future and the future of finance. Join us and be part of a team that’s redefining what a bank can be.
Learn more about Bank of America Corporation
Size
208,000 employees
Market Cap
$260.3 billion
Industry
Net Income
$17.8 billion
Founded
1998
5 Year Trend
-1.4%
NASDAQ

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