The Sr Benefits Analyst is the subject-matter expert for our U.S. health, welfare, retirement, and leave programs. Reporting to the Sr Manager, Total Rewards, you will own the day-to-day administration, compliance, and continuous improvement of U.S. benefits, and serve as the primary point of contact for U.S. employees, brokers, and carriers.
Key Responsibilities- U.S. Program Administration: Own the daily operations of U.S. benefits programs, including medical, dental, vision, HSA/FSA, life and AD&D, short- and long-term disability, 401(k), wellness, and voluntary benefits. This includes a strong focus on self-insurance.
- Leave Management: Administer U.S. leave programs end-to-end, including FMLA, state paid family/medical leave, parental leave, PTO, short- and long-term disability, workers' compensation, and ADA accommodations.
- Vendor & Broker Management: Serve as the primary point of contact for U.S. benefits brokers, carriers, and third-party administrators; manage service levels, escalations, and renewals.
- Compliance & Audit: Ensure full compliance with federal and state regulations, including ERISA, ACA, HIPAA, COBRA, Section 125, and IRS/DOL requirements. Lead 5500 filings, non-discrimination testing, SAR distribution, and annual audits.
- Open Enrollment: Lead the annual U.S. open enrollment cycle, including HRIS configuration and testing, communications, employee education sessions, and post-enrollment auditing.
- Employee Experience: Be the trusted go-to for U.S. employees on benefits questions; develop clear communications and education that help employees use their benefits with confidence.
- Data & Analytics: Analyze enrollment, utilization, and cost data to identify trends; produce regular dashboards and ad-hoc analyses that inform renewal strategy and plan design.
- Fiscal Oversight: Reconcile monthly carrier invoices and self-bill files; partner with Finance and Payroll on accruals, GL coding, and budget tracking for U.S. benefits spend.
- Process & Systems: Identify and implement improvements in Workday and with vendor partners to automate enrollments, EOI workflows, evidence-of-coverage tracking, and reporting.
- Escalated Support: Serve as the final point of escalation for complex U.S. employee benefits issues and claims disputes; coordinate with carriers and brokers to drive resolution.
- Cross-Region Partnership: Partner with global Total Rewards Partners to maintain a coherent global benefits philosophy, share best practices, and support consistent employee experience across regions.
Qualifications- Education: Bachelor's degree in Human Resources, Business Administration, Finance, or a related field; CEBS, CBP, or PHR/SHRM-CP certification is a plus.
- Experience: 3-5 years of progressive experience in U.S. benefits administration, including direct ownership of self-insurance, open enrollment, compliance filings, and vendor management.
- Regulatory Knowledge: Strong working knowledge of ERISA, ACA, HIPAA, COBRA, FMLA, ADA, Section 125, and IRS/DOL benefits regulations.
- Technical Skills: Proficiency in Workday HRIS (Benefits module preferred) and advanced Excel skills (pivots, lookups, modeling) for analysis and reconciliation.
- Communication: Ability to explain complex benefits concepts to employees and senior stakeholders with empathy, clarity, and discretion.
Soft Skills: High attention to detail, strong project management instincts, and the ability to manage competing priorities in a fast-paced environment.
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
- Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
- Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
- Generous time off, including local holidays and our annual "Dim the Lights" period in late December, when teams are encouraged to step back and recharge based on departmental needs.
- Comprehensive wellness programs and mental health support
- Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
- The technology and tools you need to do your best work
- Motivosity employee recognition program
- A culture rooted in inclusivity, support, and meaningful connection
