Nordstrom is seeking a Senior Benefits Analyst to join our Total Rewards team in support of the company's Healthy Wallet programs, including qualified and non-qualified U.S. retirement/savings programs and the Nordstrom Merchandise Discount Program. This position is a highly skilled individual contributor responsible for multiple U.S. benefit programs across 401(k), Deferred Compensation, and Discount. Primary responsibilities include analyzing and reporting, advising and educating, consulting, project management, making process improvements, and partnering across the benefits team for program and project support. The position also serves as the Healthy Wallet communications lead, partnering cross-functionally to develop and deliver benefits communications to employees. Additionally, this role plays a critical part in ensuring plans and operations align with plan documents and applicable rules and regulations.

A day in the life...

• Manages the Deferred Compensation Plans for Nordstrom employees and Nordstrom Board of Directors, including overseeing Fidelity Executive Services (FES) as part of the DCP program

• Supports smooth and effective operation of Nordstrom's 401(k) Plan, including leading the annual audit and non-discrimination testing

• Manages communication, education, and compliance for Nordstrom's Merchandise Discount Program

• Serves as the Healthy Wallet communications lead, developing and coordinating benefits communications for 401(k), DCP, and Discount programs in partnership with Healthy Mind & Body, Healthy Time Away, vendor partners, Nordstrom Internal Communications, and Nordstrom Internal Marketing

• Participates in and sometimes leads key projects and initiatives such as RFPs, fund changes, plan design reviews, recommendations, and corrections

• Effectively partners, consults, and collaborates with cross-functional teams, including other Benefits Plan Owners, Legal, ERISA counsel, Finance, Treasury, External Reporting, and Strategic Sourcing, to accomplish objectives

• Serves as Subject Matter Expert for Nordstrom's Healthy Wallet programs and as a point of escalation for complex participant questions or issues escalated from vendor partners, HR Business Partners, Nordstrom Legal, and the Nordstrom Employee Care Center

• Ensures programs remain competitive, inclusive, legally compliant, and aligned with Nordstrom's Total Rewards philosophy and business needs

• Interprets and administers Healthy Wallet programs in accordance with applicable federal, state, and local regulations

• Stays informed about changes in legislation and regulations; attends conferences, seminars, and webinars to stay current on retirement plan trends and best practices

• Ensures plan documents and processes are current and accurately reflect plan rules and operations

• Manages third-party vendor relationships to ensure best-in-class delivery of services, including tracking and communication of performance guarantees and service level agreements

You own this if you have...

• 5+ years of benefits experience

• 3+ years of retirement benefits experience

• Understanding of ERISA, HIPAA, 409A, and other IRS and DOL requirements impacting employee benefit plans

• Experience with trust accounting, institutional investment operations, non-discrimination testing, and Form 5500

• Experience analyzing and interpreting data and creating effective and engaging presentations

• Experience developing and delivering benefits communications, including partnering with internal communications or marketing teams

• Experience working with Workday is preferred

• Strong ability to manage multiple competing priorities and execute in a fast-paced environment

• Ability to work effectively and independently in a team environment

• Effective collaboration skills with the ability to establish and maintain effective working relationships at all levels of the organization

• Strong written and verbal communication skills, including experience presenting to and influencing senior leaders

• Ability to manage sensitive information with a high level of professional discretion and confidentiality

• Intermediate to advanced proficiency in Microsoft Excel and PowerPoint

• Bachelor's degree and/or benefit or human resources certification preferred (CEBS, PHR, SPHR, SHRM-CP or SCP)

Location:

This is a hybrid role requiring the selected candidate to work onsite four (4) days per week and live within a commutable distance of Nordstrom's corporate offices in downtown Seattle, WA.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. 
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.