Role Purpose:

The Corporate Operations Manager is responsible for the execution, coordination, and continuous improvement of Brio’s day-to-day operational functions across offices and corporate services. This role sits between hands-on operational support and strategic process ownership, ensuring that employees, systems, vendors, and offices operate efficiently, consistently, and in alignment with company standards.

This role is fulltime, in the office 5 days a week and based in the Atlanta office and serves as the primary point of contact for all officerelated needs throughout the Brio footprint.

What you will do:

Corporate & Office Operations

• Oversee activities and operations of the office such as welcoming visitors, managing phone calls, and distributing mail/deliveries.

• Coordinate building access, badges, FOBs, parking, gym access, visitor registration, and security requirements.

• Oversee seating plans, desk assignments, and workspace utilization, particularly during periods of growth or high office occupancy.

• Order and restock office food, beverages, and supplies, monitor inventory levels, and coordinate deliveries with approved vendors.

• Coordinate office meetings and internal events, including room setup, catering, and technology support.

• Draft clear, concise, and professional communications for employees, managers, vendors, and leadership.

• Provide operational updates, guidance, and reminders to teams via email and Teams.

• Maintain emergency preparedness documentation and office standards.

• Coordinate the end-to-end setup of new office locations, ensuring all operational, vendor, IT, and workspace requirements are in place for successful occupancy.

Employee Onboarding & Support

• Manage first-day logistics including workspace assignments, equipment, building access, and visitor registration.

• Coordinate employee headshots and business card orders, including scheduling, vendor coordination, proof approval, and distribution.

Vendor, Invoice & Expense Coordination

• Act as the operational contact for vendors providing office, facilities, and workplace services.

• Review invoices for accuracy and coordinate coding and processing with accounting.

• Support new vendor setup and maintain records and documentation.

• Track recurring operational expenses and support reporting as needed.

IT & Systems Coordination

• Partner with IT to coordinate system access, hardware setup, and issue resolution.

• Support troubleshooting for conferencing, collaboration tools, and office technology.

• Communicate IT updates and required actions to employees.

Process Improvement & Documentation

• Document and maintain SOPs, checklists, and operational workflows.

• Maintain office calendars, planners, and recurring task schedules.

• Capture meeting notes, action items, and decisions, and ensure follow-through across stakeholders.

• Identify opportunities to improve efficiency, consistency, and scalability across operations.

What you should have:

• Bachelors degree preferred, or equivalent experience in office operations, workplace services, or administrative leadership

• 5+ years of experience managing office operations, facilities, or workplace support in a professional or corporate environment

• Experience working in a corporate office setting preferred

• Demonstrated ability to manage multiple priorities in a fast-paced, collaborative environment, meeting competing deadlines with consistency and professionalism

• Excellent in clear and effective communication with the ability to engage with a diverse range of stakeholders

• Ability to translate ambiguity into structured processes and action plans.

• Proven strengths in organization, attention to detail, and follow-through

• Demonstrates curiosity, with a commitment to continuous improvement