Sr. Associate, Business Analyst, Operations (L2)Reference #40289
Waterdown, Ontario
About the RoleL3HARRIS WESCAM Manufacturing/Repair Operations team is looking for a new member to drive the development and delivery of process and technical solutions. This role will be active in creating/implementing new business solutions, maintaining/improving all current business systems, and researching/implementing new technologies.
This individual will play a hands on role working with cross functional teams to facilitate workshops, capture business requirements, create functional specifications and prepare gap analysis.
As part of this role, you will become a subject matter expert of ERP system and key tools. This role will allow you to continue to develop your Business Analytics, Project Management and technical skills.
Primary Responsibilities - Lead new implementations and continuous improvement of existing business systems, processes and policies for manufacturing/repair operations
- Lead/participate in workshops to gather requirements and convert into use case, training instructions and departmental practices
- Effectively manage multiple priorities, development, testing, and troubleshooting tasks to meet critical project timelines
- Analysis of data and identifying/implementing solutions derived
- Accountable for compiling and generating monthly reports on operational metrics
- Act as subject matter expert for aspects of Manufacturing Execution System, Enterprise Resource Planning Tools, and related applications for the Manufacturing/Repair Operations team
- Create project business cases - by interfacing with the management team - to analyze processes, determine project scope, define resource, budget, timelines and document the deliverables
- Work with users, management and other business units to investigate issues and make recommendations and implement required changes, including training of users
- Recommend and maintain business system user procedures, system documentation, and standard work instructions to maintain Quality documentation
- Develop strong working relationships with Service and Production, Supply Chain, Materials, Quality, Planning and Finance teams
- Develop functional software design documents. Work with developers in production of technical design documents. Ensures the technical design conforms to functional requirements.
- Participate in System Integration testing and User Acceptance Testing with the business users to ensure high quality delivery of software updates and process changes
- Provide status reports to the executive sponsor or other stakeholders as required
- Skilled troubleshooting experience to diagnose the root cause of an issue and make recommendations
Desired Skills and Knowledge - Advanced user of Microsoft tools with an emphasis on DevOps, Excel, PowerBI, MS project, T-SQL, and Visio
- Knowledge of Agile methodologies (certification would be considered an asset)
- Excellent technical communication skills both verbal and written
- Excellent organizational and planning/project management skills
- Dynamic, resourceful and are known for sense of initiative (sense of urgency, innovative problem solver)
- Ability to challenge the status quo and provide recommendations with supporting data
- Understanding of business systems architecture
- Ability to influence others, and get momentum for your ideas and direction
- High energy, positive mindset, constantly focused on how to get better
- Ability to learn and grow within a fast paced environment
- Process mindset with the ability to spot variability
- Strong facilitation skills, bringing together cohesive and highly engaged teams, with a focus on cross-functional problem solving (ex. 5 why, fishbone, cause map, etc.)
- Strong presentation skills with the ability to easily explain technical concepts to a non-technical audience
- Lean Six Sigma tool proficiency (Problem Solving, FPA, PFMEA, SPC, etc.)
- Working knowledge or relational database management systems (MS SQL)
- Good understanding of industry standards (AS9100, RFID, UID, etc...)
- Project management designation not required but experience leading projects is an asset
- Experience working with a Tier 1 ERP application
- Business experience in Aerospace or Manufacturing/Repair environment using Product Data Management tools
- Must be eligible to meet requirements for Controlled Goods Program (CGP)
- Knowledge of ISO9000/AS9100 standards a plus
- Green Belt certification or experience with lean processes an asset
Education and Experiences - Requires practical knowledge of job area.
- Bachelor's Degree and a minimum of 2 years of prior related experience.
- Graduate Degree or equivalent with 0 to 2 years of prior related experience.
- In lieu of a degree, minimum of 6 years of prior related experience.
*This posting is for a current vacancy. In the province of Ontario, Canada, the pay range for this position will be $76,000 to $96,000.
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