Position Title: Senior Application Engineer, NCC Automated Solutions
Location: Souderton, Pennsylvania
Reports to: Director Sales & Applications,NCC Automated Solutions
MAJOR DUTIES: The Senior Application Engineer is responsible for assisting customers and representatives in applying and selling product lines.
- Filters and/or responds to all Customer and Sales Representatives' inquiries.
- Determines the making /process feasibility of all modified or new systems and products.
- Meets with customers to discuss, refine and offer other product and enhancements / alternatives.
- Formulates and creates descriptive line-item quotations based on standard unit costs.
- Creates timeline schedule and final revised detailed quotation.
- Defines all of the product detailed specifications once an order is imminent.
- Meets with the engineering project group to transfer the project once a sale is complete.
- Creates quotes, manages and coordinates customer's quotes and orders.
- Facilitates, manages or drives to completion with the appropriate internal departments special product orders.
- Train and assist other Application Engineers.
Typical Duties Include- Bid preparation
- Customer interface regarding technical issues, quality and scheduling
- Liaison between customer and internal resources
- Perform technical reviews of request for proposals
- Obtain cost estimates
- Generate commercial and technical proposals
- Work directly with management from manufacturing, purchasing, quality, and engineering to determine timelines.
- Create project reports for management review.
- Provide training and technical presentations for internal and external salespeople.
- Assist in preparation of marketing and technical documents.
- Develop strong internal relationships with Product Managers, Application Engineers and outside sales force.
What will help you thrive in this role?
- Requires education of Bachelor's Degree in an engineering discipline.
- Requires 5-8 years of relevant application and technical sales experience.
- Requires mathematical skills that require the ability to add, subtract, multiply and divide, and to make metric system conversions.
- Must have the ability to read and understand blueprints, electrical schematics, installation manuals, routings and other manufacturing instructions.
- Requires a working knowledge of ERP systems.
Some travel maybe required (20%) as technical support for the field sales engineers and/or support other locations.
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