Coupa Software

Sr. Account Director, Enterprise

Coupa Software$150K — $170K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of SaaS sales experience, focusing on account development
  • Demonstrated success in engaging multiple stakeholders in complex sales processes
  • Solid understanding of customer pain points and needs
  • Experience crafting compelling value propositions for executive-level stakeholders
  • Preferred knowledge in Spend Management solutions and industry trends

Responsibilities

  • Collaborate with customers and CVMs to pinpoint cross-sell opportunities
  • Develop account strategies to execute Coupa's Total Spend Management vision
  • Create models for accessing key stakeholders within client organizations
  • Craft targeted messaging for executive buyers based on their challenges
  • Partner with CVMs and support staff to strengthen Coupa's brand presence

Benefits

  • Opportunity to directly impact customer growth and satisfaction
  • Work in a collaborative environment with cross-functional teams
  • Contribute to a market-leading position in Total Spend Management
  • Access to innovative tools and solutions for account management
  • Chance to shape strategic customer engagement initiatives
Full Job Description
The Impact of a Sr. Account Director, Enterprise at Coupa:

As a Customer Growth Account Director at Coupa, you will directly and significantly impact our organization by driving account expansion within our existing customer base. Your role is crucial in maintaining executive sponsorship, understanding the unique business needs of our customers, and developing comprehensive account plans and strategies. By fostering strong relationships and working closely with our Customer Value Managers (CVMs) and other customer-facing teams, you will identify, pitch, and close cross-sell opportunities to drive growth within your assigned accounts.

Your contributions will be pivotal in our continued success and market leadership. Through your expertise in account management and deep understanding of our customers' evolving requirements, you will ensure that Coupa remains a trusted partner and delivers exceptional value to our clients. By effectively expanding our customer accounts, you will contribute to our overall growth trajectory and help solidify our position as a leader in the industry. Join us in shaping the future of customer growth at Coupa and make a lasting impact on our organization's success.

What You'll Do:

  • Collaborating with customers, Customer Value Managers (CVMs), and internal teams to identify cross-sell opportunities aligned with customer business objectives
  • Developing and executing on an account development strategy to establish Coupa as the leading Total Spend Management platform
  • Creating an account penetration model that enables multi-angle access to key stakeholders within the customer organization
  • Crafting value messaging targeted towards the chief economic buyer in target accounts, aligning with their specific needs and challenges.
  • Partnering with supporting functions such as CVMs, Value Solutions Consultants, and Customer Support to enhance Coupa's brand presence in assigned accounts.


What You Will Bring to Coupa:

  • A strong SaaS sales background with a proven track record of developing existing Accounts and driving complex multi-stakeholder engagements
  • Domain knowledge in Spend Management would be a plus
  • The ability to identify client pains and develop unique and compelling value propositions that focus on delivering business value to the client
  • Out-of-the-box-thinking and bringing fresh ideas to replace existing solutions with Coupa s outstanding Spend Management solutions portfolio, including Coupa Pay and Coupa Supply Chain


The estimated pay range for this role is $150,000 - $170,000 + eligibility for commission

The starting salary for the successful candidate will be based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

About Coupa Software

Coupa Software is a cloud-based business spend management platform that helps companies control their spending and generate savings. The company's platform provides procurement, invoicing, and expense management solutions that enable businesses to manage their spending across various categories, including travel and expense, contingent workforce, and marketing. Coupa Software's platform is designed to be user-friendly and accessible from any device, making it easy for employees to manage their spending and for businesses to track their expenses. The company serves customers in a variety of industries, including healthcare, retail, and manufacturing.
Learn more about Coupa Software
Size
3,076 employees
Market Cap
$5.9 billion
Industry
Net Income
-$142.7 million
Founded
2006
5 Year Trend
+40.2%
Revenue
$489.5 million
NASDAQ

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