MasterCard

Specialist, Product Management

MasterCard$83K — $137K *
Miami, FL 33186In-Person
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in product management or similar roles
  • Proficiency in reporting tools like Salesforce and Tableau
  • Strong PowerPoint skills for presentation development
  • Excellent written and verbal communication abilities
  • Proactive attitude with a desire to learn and grow
  • Ability to work effectively in a fast-paced environment

Responsibilities

  • Support the creation of content and presentations for product strategies
  • Maintain reporting systems for accurate tracking of performance metrics
  • Analyze KPIs monthly and provide actionable insights
  • Facilitate quarterly billing by coordinating necessary documents and approvals
  • Organize performance review processes with external partners
  • Track expenses and forecast revenue, identifying risks to business goals
  • Assist the Cardholder Services team in engaging with subject matter experts

Benefits

  • Collaborative work environment with global stakeholders
  • Opportunity to influence product strategy and management
  • Hands-on experience with advanced reporting tools
  • Exposure to high-level performance metrics management
  • Development of presentation skills through major reporting tasks
Full Job Description
Title and Summary

Specialist, Product Management

Overview
Mastercard Consumer Products and Processing provides a provides a range of technology solutions and services to drive consumer engagement. As part of the Global Cardholder Services team, the Analyst will support the day-to-day management of external vendors that are critical to our benefits solutions. This role will assist in tracking key performance indicators from service providers, monitoring performance metrics and SLAs, supporting budget and expense management for the Cardholder Services team, and coordinating billing between regional and global stakeholders.
The successful candidate will collaborate with key stakeholders across global and regional Cardholder Services teams, Operational Excellence, Finance, and Technology to gather, aggregate, and disseminate relevant information. The ideal candidate is organized, flexible, energetic, eager to learn, and highly motivated - and strong communication skills are essential for success!

Role
• Support the development of content and presentations about our benefits, product strategy, and roadmap
• Help maintain accurate and up-to-date reporting systems (Salesforce, Tableau, etc.)
• Assist in the monthly analysis of KPIs, contributing insights and recommendations based on data from multiple sources
• Support the quarterly billing process, including gathering required documentation, tracking POs, and coordinating approvals
• Coordinate the cadence of performance reviews with external providers, helping to prepare templates and ensuring they are completed and accurately reported
• Assist in tracking expenses and revenue actuals and forecasts, flagging potential business risks to goals
• Support the Cardholder Services team on Studio Process, engaging subject matter experts when needed

All About You
The essential knowledge, skills, and experience for this position:
• Solid PowerPoint skills, with the ability to contribute to compelling presentations
• Proactive and curious mindset, willing to ask questions, learn quickly, and seek solutions
• Enthusiastic team member, eager to partner with stakeholders to gather information and ensure alignment
• Familiarity with reporting tools (Salesforce, Tableau, etc.) - hands-on experience is a plus
• Strong communication skills, both written and verbal
• Ability to support the management of reports, KPIs, roadmaps, and key deliverables in a fast-paced environment

Pay Ranges
Miami, Florida: $83,000 - $137,000 USD

About MasterCard

Transactis transforms traditional paper billing and payment processing by enabling businesses of all sizes to replace paper bills, statements, invoices, payments and documents with more efficient digital alternatives. Transactis goes to market exclusively with resellers—financial institutions, technology companies, printers and business process outsourcers—to provide their customers with secure, configurable, white-label, industry-leading SaaS solutions. More than a technology provider to resellers, Transactis is a full-service business partner, delivering a broad and deep suite of sales, marketing, technical and operational support, empowering resellers to more successfully serve their clients. Transactis meets the strictest regulatory and compliance requirements including HIPAA, SSAE 16, PCI Level 1, and SOC 2. Transactis’ investors include ff Venture Capital, MacAndrews & Forbes, Metamorphic Ventures, Safeguard Scientifics, StarVest Partners, Capital One, Fifth Third Bank, PNC, TD Bank and Wells Fargo.

MasterCard Careers

Joining MasterCard offers more than just a job opportunity; it's a gateway to a career infused with innovation, leadership, and growth. As a global leader in payment solutions, MasterCard is at the forefront of the digital economy, driving transformation in the fintech sector.

Work You’ll Do

At MasterCard, your work impacts the global economy. Our team is dedicated to shaping the future of commerce with advanced payment technologies and robust security measures. By joining our team, you will collaborate with some of the brightest minds in technology and business, contributing to projects that enhance how people pay and get paid across the world.

Innovate and Lead

MasterCard is synonymous with innovation. We encourage our professionals to lead with creativity and vision, supported by our substantial investments in technology and research. Our leadership in the digital payments space is not just about technology, but also about the innovative minds that drive our company forward.

Grow Your Career

Career growth at MasterCard is dynamic and rewarding. With a plethora of job opportunities ranging from internships to executive positions, your potential for advancement is limitless. Our commitment to professional development is evident through comprehensive leadership and diversity training programs that prepare you for the next steps in your career.

Be Part of Our Diverse Team

Diversity and inclusion are the bedrock of our company culture. MasterCard’s global team is rich in diverse perspectives, and we believe this is key to our innovation. By joining us, you become part of a culture that values every individual’s unique background and experiences.

Benefits and Culture

MasterCard is committed to supporting our employees’ well-being both inside and outside of work. Our benefits package is designed to enhance your life and help you build a rewarding career. From health and wellness programs to flexible working arrangements, we ensure that our team members are well taken care of.

Explore Job Opportunities

Whether you’re starting out with an internship or seeking a leadership role, MasterCard offers positions that challenge your skills and push you towards personal and professional achievements. Our hiring process is thorough, ensuring that we match the right talent to the right roles.

Networking and Professional Development

Networking at MasterCard goes beyond connecting with colleagues; it involves engaging with industry leaders and innovators who are shaping the future of commerce. Our employees have access to a wide range of networking events, workshops, and seminars that enhance their skills and career trajectories.

Join Our Team

Search open positions that match your skills and interests on the MasterCard Careers page. We are looking for passionate, curious, and innovative team players who are ready to make a difference in the world of digital payments.

Stay Connected

Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. MasterCard is not just a company; it’s a place where you can shape your future and the future of commerce worldwide.

Apply Now

Ready to take the next step in your career? Update your resume, prepare for your interview, and apply for a position at MasterCard. Discover the exciting and rewarding opportunities that await you in a career at one of the world’s leading financial technology companies.

MasterCard Jobs and Careers

Empower your professional journey with MasterCard, where innovation, leadership, and growth come together to create transformative career experiences. Join us and make your mark in the evolving landscape of digital payments.
Learn more about MasterCard
Size
24,000 employees
Market Cap
$330.8 billion
Industry
Net Income
$6.4 billion
Founded
1966
5 Year Trend
+11.9%
Revenue
$15.3 billion
NASDAQ

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