Overview

Accelerating growth by engaging partners and developing high-impact pipeline opportunities.

In the role of, Specialist I, Inside Sales Development, you will serve in a relationship-focused role dedicated to driving growth with channel partners across the sales cycle throughout the California and broader Pacific Time Zone region. As part of the Channel Sales team, you will work closely with Shure's dealers, distributors, and integration partners to identify opportunities and deliver industry-leading AV solutions. You will act as a key first point of contact, taking a consultative approach to educate partners on Shure's portfolio, build credibility, and foster long-term relationships. In this role, you will also partner cross-functionally with regional sales, credit, logistics, and support teams to ensure operational excellence, streamline communication, and proactively manage order details. Your efforts will enable consistent, scalable growth in a dynamic market.

This position will be remote, but must be based in pacific time zones.

Responsibilities

• Serve as primary point of contact for channel partners via phone and e-mail. Use consultative selling to understand partner needs, recommend the right Shure products, and support them through late-stage opportunity expansion with guidance from senior team members.
• Maintain accurate pipeline data in CRM systems, ensuring visibility into partner activity, opportunity status, and forecasted revenue.
• Engage partners through outbound outreach, campaigns, and follow-ups to increase awareness and adoption of Shure solutions.
• Identify and qualify channel-generated opportunities and support opportunity nurturing across assigned partner accounts
• Assist with processing dealer/distributor purchase orders accurately and efficiently; communicating inventory updates, pricing requests, order edits, and expediting as required; communicate status updates and expectations to partners. Respond to routine post-sale inquiries.
• Support a positive customer experience by coordinating with Sales, Service/Support, Credit, Product Management, and Operations to ensure timely follow-up and communication

Qualifications

• Bachelor's degree in business or relevant professional field.
• 0-2 years of experience in inside sales, sales development, or customer-facing support roles.
• Strong written and verbal communication and relationship-building skills, with a customer-first mindset.
• A consultative mindset-curious, empathetic, and focused on solving problems rather than pushing products.
• Comfort with outbound outreach, lead qualification, and managing multiple conversations simultaneously.
• Familiarity with CRM tools (Salesforce or similar) and a disciplined approach to pipeline management.
• Ability to work cross-functionally with sales, marketing, and customer experience teams.
• A proactive, self-driven approach with a passion for helping partners succeed.
• Experience with order management software (SAP strongly preferred).
• Experience using CRM and quoting tools (Salesforce and CPQ preferred).

Preferred Qualifications

• Experience supporting B2B customers, dealers, or channel partners
• Familiarity with order-to-cash, returns, and service workflows
• Working knowledge of technical or product-driven environments
• Working knowledge of audio products and system applications

Applicants for this position must be currently authorized to work in the United States on a full-time basis. Shure will not sponsor applicants for this position for work visas.

PAY TRANSPARENCY
Shure offers a competitive compensation structure that is reviewed annually to attract, hire, and retain the industry's top talent. Base salaries vary based on qualifications, geography, experience, and expertise in each respective discipline. The range displayed on each job posting reflects the minimum and maximum base salary for the opportunity. The base salary for this position ranges from $64,100 to $109,000. This position may also be eligible for our incentive pay program, which varies based on individual and Company performance in the year. If your salary expectations do not align, still apply as we are often flexible on the seniority of posted positions. All positions also include an award-winning benefits package.

WE GOT YOU - Our Benefits
At Shure, we prioritize the well-being of our Associates. We offer competitive rewards packages to full-time and part-time Associates working 24 or more hours a week that address physical, mental, financial, and overall well-being. Our benefits include comprehensive healthcare, mental health and retirement savings plans, generous paid time off programs, employee discounts, professional development opportunities, work-life balance initiatives, employee recognition programs, and volunteering/community involvement opportunities. To learn more, check out our Benefits At A Glance.

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