University of Toronto

Special Groups and Customized Programs Coordinator (Term)

University of Toronto$81K — $103K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent experience
  • At least 4 years of experience with international affiliates in education
  • 2 years of experience planning educational programs
  • Strong verbal and written communication skills
  • Excellent organizational skills with attention to detail
  • Demonstrated cultural awareness for diverse learners
  • Proficiency in Microsoft Office applications for documentation and reporting

Responsibilities

  • Foster relationships with internal and external contacts
  • Prepare contracts using established templates
  • Ensure compliance of contracts with University standards
  • Analyze and report on supplier performance
  • Plan and implement educational programs and activities
  • Deliver presentations to promote programs and initiatives
  • Monitor accounts and verify invoice accuracy

Benefits

  • Full-time position for a term of one year
  • A dynamic work environment in the heart of downtown Toronto
  • Collaborative team culture that encourages professional development
  • Opportunities to work with a diverse group of international learners
  • Engagement with various educational stakeholders and affiliations
Full Job Description
Date Posted: 07/31/2026
Req ID: 49682
Faculty/Division: School of Continuing Studies
Department: Sch of Continuing Studies
Campus: St. George (Downtown Toronto)
Existing Vacancy: Yes

Description:

Your opportunity:

Under the general direction of the Assistant Dean, International and Specialized Programs, the Special Groups and Customized Programs Coordinator supports the delivery of specialized and customized English language programs for international and local participants. Working closely with the Assistant Dean, affiliates, and the Academic Director, the Coordinator prepares and administers contracts and agreements ensuring compliance with University standards and guidelines. The role is responsible for supporting program operations, monitoring expenditures, reviewing invoices for accuracy, maintaining program records, and providing presentations and information sessions to support program promotion and engagement. The Coordinator also serves as a key contact for internal and external stakeholders and contributing to the effective delivery of programs and services.

Your responsibilities will include:

  • Fostering cooperative working relationships with a wide variety of internal and external contacts
  • Preparing contracts using templates
  • Ensuring contracts and agreements are consistent with University standards and guidelines
  • Analyzing, monitoring and reporting on supplier performance based on contracted agreements and strategic objectives
  • Planning and implementing components of curricular and/or co-curricular programs and activities
  • Delivering presentations to promote programs, opportunities and/or initiatives
  • Monitoring accounts for a project and/or program
  • Verifying the accuracy of invoices


Essential Qualifications:

  • Bachelor's Degree or acceptable combination of equivalent experience.
  • Minimum four (4) years of experience developing and maintaining effective relationships with international affiliates such as: educational institutions, agents, sponsors; preparing programming contracts using established templates; ensuring contracts and agreements comply with organizational policies, standards, and guidelines; and analyzing, monitoring, and reporting on agent affiliate performance.
  • Minimum two (2) years of experience planning and implementing educational, curricular, co-curricular, or other learner-focused programs and activities; delivering presentations to promote programs, opportunities, and initiatives; monitoring accounts, budgets, and expenditures for projects and programs and experience reviewing and verifying invoices and related financial documentation for accuracy.
  • Strong written and verbal communication skills.
  • Demonstrated organizational skills with the ability to coordinate multiple activities and meet competing deadlines.
  • Demonstrated cultural awareness and the ability to work effectively with international learners, affiliates, and individuals from diverse cultural backgrounds.
  • Strong attention to detail and accuracy, particularly in the administration of contracts, financial records, and invoices.
  • Demonstrated analytical skills with the ability to monitor performance, evaluate information, and prepare reports.
  • Ability to work independently and exercise sound judgment within established policies, procedures, and guidelines.
  • Ability to work collaboratively and contribute to the successful delivery of programs and services
  • Strong proficiency in Microsoft Word, Excel, and PowerPoint, with the ability to prepare reports, presentations, and program-related documentation.


To be successful in this role you will be:

  • Approachable
  • Communicator
  • Diligent
  • Organized
  • Proactive
  • Resourceful
  • Team player


Closing Date: 08/11/2026, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Term
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 -- $81,312. with an annual step progression to a maximum of $103,986. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Administrative / Managerial

Term End Date: One year from date of hire

Job descriptions are available upon request for internal applicants.

About University of Toronto

The University of Toronto is a public research university located in Toronto, Ontario, Canada. It is the largest university in Canada by enrollment and one of the top-ranked universities in the world. The university offers undergraduate and graduate programs in a wide range of academic disciplines, including arts, sciences, engineering, and business. The University of Toronto is known for its research excellence and has produced many notable alumni, including four Nobel laureates. The university was founded in 1827 and has three campuses in the Toronto area.
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