Summary:

Duties & Responsibilities:

Job Responsibilities: 

• Pre-Sales Support & Customer Engagement 

• Partner with account teams to drive technical strategy and solution design for key accounts. 

• Provide direct pre-sales support to customers, tailoring product presentations and delivering technical demonstrations. 

• Understand customer business needs and translate them into consultative, value-driven solutions. 

• Lead proof-of-concept activities, ensuring successful technical evaluations. 

• Collaboration & Solution Development 

• Work with internal and external teams to anticipate, qualify, and respond to customer needs. 

• Serve as liaison between sales, product marketing, and engineering to communicate customer requirements and feature requests. 

• Provide post-sales technical support and ongoing customer training as required. 

• Collaborate with VIAVI Support and Engineering teams to resolve technical issues quickly and effectively. 

• Relationship Building 

• Build and maintain trusted technical relationships with strategic customers, particularly large accounts such as Cisco. 

• Develop long-term customer partnerships to support account growth and ongoing success. 

Education & Experience 

• Bachelor’s degree from an accredited university in Engineering or related technical field (or equivalent work experience). 

• Minimum 5 years of experience in technical sales, business development, or pre-sales in the telecommunications, networking, or test and measurement industry. 

• Proven track record managing large strategic accounts, preferably Cisco or other major OEMs. 

Pre-Requisites / Skills / Experience Requirements:

Technical Expertise 

• Strong background in networking, network security, and applications. 

• Hands-on experience with IP and Ethernet technologies: Data Center Ethernet, 1.6T/800/400/100/40/10GigEth, L4–L7 technologies, AI/ML, RoCEv2/CCL. 

• In-depth knowledge of routing protocols: IPv4/IPv6, RIP, BGP, OSPF, ISIS, RSVP-TE. 

• Familiarity with MPLS protocols: RSVP-TE, LDP. 

• Application-level protocol knowledge: HTTP(S), TCP/IP. 

• Experience with test platforms such as: TestCenter, CyberFlood, Viavi, Keysight/Ixia, BreakingPoint Systems (preferred). 

• Programming/scripting experience in Python (a plus). 

• Cisco certifications (CCNA, CCNP, CCIE) are highly desirable. 

Soft Skills 

• Outstanding interpersonal skills with strong verbal and written communication abilities. 

• Analytical thinker with strong problem-solving skills and attention to detail. 

• Service-oriented, positive, and self-motivated, with the ability to work independently. 

• Excellent organizational and time management skills. 

• Strong commitment to building and maintaining long-term customer relationships. 

If you have what it takes to push boundaries and seize opportunities, apply to join our team today.

Job Posting Pay Range:

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