Serve as a technical resource for Selector's operational analytics solution
Take a hands-on role in platform integration for customer requirements
Lead deployments of Selector's solution, including data and workflow mapping
Ensure customer enablement for self-service use and advanced understanding of the platform
Collaborate with sales on pre-sales activities such as demos and solution scoping
Design and execute plans for proof of concept engagements
Act as a customer advocate internally, proposing product enhancements and participating in reviews
Benefits
Access to cutting-edge technology and tools
Opportunity to lead customer-facing technical projects
Collaborative work environment with sales and engineering teams
Professional development opportunities in a rapidly evolving field
Engagement in meaningful customer-centered product development
Full Job Description
Responsibilities
Serve as a technical resource on Selector's operational analytics solution for networks, applications, and security workflows.
Take a hands-on role in the integration of Selector's platform to meet complex customer requirements, working with increasing independence.
Lead or co-lead deployments of Selector's solution at customer sites, including gathering and translating data, workflow, and analytics requirements.
Ensure customers are thoroughly enabled for use, advanced understanding, and self-serve extensions of Selector's capabilities.
Collaborate closely with the sales team and partners for pre-sales activities, including technical demos and solution scoping.
Own design, development, and execution plans for POC engagements and drive them through to successful completion.
Act as a voice of the customer internally - contributing well-defined product enhancement proposals and participating in customer review cycles.
Requirements
Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
3-6 years of professional experience in a solutions engineering, systems engineering, or technical customer-facing role.
Solid coding proficiency in Python; hands-on experience with Ansible and/or Go.
Working experience with public cloud platforms such as AWS, GCP, and Azure.
Hands-on experience with Docker, Kubernetes, and YAML-based configurations.
Proficiency in designing and executing SQL queries to extract, validate, and analyze data; comfortable working in Jupyter notebooks.
Strong communication and stakeholder management skills, with the ability to translate technical concepts for varied audiences.
Meaningful experience with networking technologies (e.g., Data Center, WAN, SD-WAN, WiFi, DNS/DHCP, Load Balancing).
Familiarity with network analytics tooling and operational monitoring workflows.
Demonstrated ability to manage multiple customer engagements simultaneously and drive projects to completion.
Compensation
The salary for this role is $140,000 - $170,000. Final offer amounts are determined by multiple factors, including prior experience, and may vary from the amount listed.
