Gusto

Solutions Engineer

Gusto$120K — $145K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years in a fast-paced environment (startup or consulting)
  • 1+ years of client-facing project management experience
  • Proficiency in SQL and Excel-based spreadsheets
  • Experience with BI tools (e.g., Sigma, PowerBI, Tableau)
  • Strong communication skills for navigating customer interactions
  • Organizational skills for managing timelines and deliverables
  • Ability to learn quickly and apply knowledge immediately

Responsibilities

  • Lead end-to-end onboarding projects from kickoff to go-live.
  • Translate customer data and documents into the Mapistry platform.
  • Independently solve complex technical problems.
  • Run organized customer meetings with structured agendas and follow-ups.
  • Configure dashboards and workflows using analytical skills.
  • Collaborate with Product to identify gaps and new opportunities.
  • Contribute innovative ideas and solutions to the team.

Benefits

  • True ownership of complex, high-impact technical projects.
  • Direct collaboration with founders and senior team members.
  • Opportunity to materially improve environmental program operations across North America.
  • Competitive salary and equity options.
  • Flexible PTO policy that promotes work-life balance.
Full Job Description
Lead and execute the onboarding of manufacturing companies' environmental programs in Mapistry's environmental compliance platform. You will be the project manager to break down the work from existing spreadsheets and documents into milestones and also the builder of tasks, forms, workflows, calculations, reports and dashboards in Mapistry. You are very comfortable with lots of data, SQL, spreadsheets, logic-trees, and fast-paced environments.

Description

The Role

We're looking for a Solutions Engineer (part project manager, part builder, part innovator) who loves data puzzles, solves problems independently, manages multi-projects, and learns at a pace that unlocks new possibilities for customers and for Mapistry.

This role owns the technical heart of onboarding: mapping complex spreadsheets and environmental programs into our environmental data platform, structuring customer projects, and ensuring every implementation runs smoothly and accurately. You will lead customer meetings, own tracking project deliverables, maintain clear documentation, and proactively move work forward. You also will help us expand our environmental data platform for new use cases by working closely with Product and building prototypes yourself!

If you are energized by untangling complexity, organizing chaos, and designing elegant solutions and you want to grow quickly, this role is for you. We are looking to bring on someone with project/client management experience, technical (logic skills and environmental domain knowledge), and a high level of ownership.

Environmental domain expertise is a plus, not a prerequisite. We care more about how you think than what you already know

If you love owning solutions to interesting problems and turning complexity into clarity, this is your role. We'd love to meet you.

What You'll Do
  • Own end-to-end onboarding projects: kickoff, requirements, configuration, delivery, and go-live.
  • Translate customer data, spreadsheets, calculations, and forms into the Mapistry platform. You should enjoy decoding complexity and working directly with relational data structures, SQL, and Excel-based spreadsheets to understand customer data models and rebuild them as logs, workflows, calculations, and reports.
  • Solve technical problems independently. You love a good puzzle.
  • Run highly organized customer meetings with clear agendas, up-to-date project trackers, structured notes, and crisp follow-ups.
  • Configure dashboards, workflows, and integrations using your analytical and systems-thinking skills.
  • Learn fast and apply new knowledge immediately to future scenarios, your learning curve is steep and continuous.
  • Collaborate with Product by surfacing gaps, new use cases, and opportunities for improvement.
  • Bring a new dimension to our team, whether it's deeper analytics, creative workflow design, systems thinking, or something we don't even know we need yet.


Who You Are
  • Excited by solving puzzles and fearless with complexity. A 20-tab spreadsheet with nested formulas doesn't scare you, it excites you.
  • Exceptionally smart and curious. You understand new concepts quickly and apply them almost immediately.
  • Independent problem solver. An Owner. You take initiative, investigate root causes, and propose and execute on solutions in ambiguous environments.
  • Experienced with customer relationships, Customer-driven. You have led client/customer facing projects. You care deeply about solving real problems for real people in industrial and manufacturing environments.
  • Organized to your core. You run meetings with agendas, keep impeccable notes, and manage timelines with discipline.
  • Clear communicator. You're comfortable navigating direct or challenging customer conversations, especially around requirements, timelines, and data quality. You can push projects forward with clarity and professionalism.
  • Experience with BI tools (Sigma, PowerBI, Tableau, Looker), SQL, and/or scripting (Python/Javascript).
  • 2+ years in a fast-paced environment (startup or consulting)
  • 1+ years of client facing project management
  • High-intensity work ethic. You get things done, move quickly, and push projects across the finish line.


Bonus Points
  • Experience in SaaS implementations or onboarding
  • Experience with other EHS systems, such as Sphera OpsInfo, Enablon AQS, Cority Enviance, Intelex ACTS
  • Environmental, manufacturing, or regulatory background
  • Familiarity with air permits, stormwater, wastewater, TRI, SPCC, waste, or other compliance programs
  • API / integration experience

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Why You'll Love This Role
  • You'll take true ownership of complex, high-impact technical projects.
  • You'll work directly with our founders and senior team in a fast-learning environment.
  • Your work materially improves how environmental programs operate across North America.
  • Competitive salary + equity, flexible PTO, great benefits, and a mission that actually matters.


If you love structure, solving problems, and turning complexity into clarity, this is your role. We'd love to meet you.

Notes:

This role is in-person at least 3 days a week at our Berkeley office. Very flexible on hybrid work (i.e. you want to work remote for a week).

Salary range is $120,000 to $145,000 a year plus benefits and equity.

Salary

$120,000 - $145,000 per year

About Gusto

Gusto is a cloud-based human resources software platform that provides payroll, benefits, and HR management services to small businesses. The company was founded in 2011 and is headquartered in San Francisco, California. Gusto's platform automates many of the administrative tasks associated with HR, such as payroll processing, tax filings, and benefits administration. The company also offers a range of HR services, including compliance support, employee onboarding, and time tracking. Gusto is committed to helping small businesses succeed by providing them with the tools and resources they need to manage their HR operations more efficiently.
Learn more about Gusto
Size
1,000 employees
Industry
Founded
2012

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