The application window is expected to close on: 09/10/2026
Location: California/ West Coast required.
Meet the TeamYou will join the Global Enterprise (CGEM) APJC team, which supports Cisco's largest and most strategic global enterprise customers headquartered in the APJC region by connecting regional expertise with a coordinated global account strategy. This is an opportunity to support two high-impact Japanese global accounts and advance their business and technology priorities across the Americas.
Our customer-driven team works across regions to deliver consistent outcomes and build lasting relationships. We are a diverse, high-performing team passionate about delivering innovative technology solutions that empower our customers' digital transformation journeys. The team culture is dynamic, inclusive and driven by a shared commitment to customer success and Cisco's values of Customer-Driven Always, Show Up to Win Every Day and Harness the Power of Cisco.
Your Impact As a senior Solutions Engineer, you will serve as a trusted technical advisor, connecting customer business priorities and complex technical requirements with secure, scalable solutions across Cisco's portfolio. You will lead cross-architecture strategies spanning AI, Enterprise Networking, Service Provider, Security, Splunk, Data Center, Cloud, Collaboration and Automation to deliver meaningful business outcomes. You will partner with Account Executives, Solutions Engineers, architects, specialists, Customer Experience teams, Business Entities, partners and global account stakeholders across multiple countries and time zones. With a strategic and consultative approach, you will influence customer technology direction, simplify complex requirements, create preference for Cisco, and deliver a consistent One Cisco experience. Your success will be demonstrated through trusted executive and technical relationships, effective architectural strategies, technical wins and sustainable growth across the accounts.
Your responsibilities will include:
- Engaging directly with customer technical executives, architects, engineering teams and decision-makers to understand business priorities and establish trusted-advisor relationships.
- Translating business and operational priorities into technical strategies and cross-architecture solutions that deliver measurable outcomes.
- Engaging new lines of business and key customer stakeholders to uncover emerging priorities, expand Cisco's relevance and identify opportunities for cross-architecture solutions.
- Leading customer conversations around AI strategy and AI-ready infrastructure, connecting data center, networking, security, observability and automation capabilities to evolving AI use cases and business outcomes.
- Collaborating with global and regional account teams to develop account strategies, identify opportunities and advance key customer engagements across the Americas.
- Leading technical discovery, architectural design, presentations, demonstrations, workshops and proof-of-concept activities.
- Positioning Cisco's differentiation, business value and developing competitive technical strategies to build customer confidence and preference for Future-Proofed Workplaces, AI-Ready Data Centers and Digital Resilience solutions.
- Coordinating specialists, BEs, partners and CX resources to provide a seamless experience throughout the sales cycle.
- Representing customer priorities within Cisco and maintaining strategic relationships with Business Entities, engineering, services and support teams to influence roadmaps and improve customer outcomes.
- Maintaining expertise across Cisco technologies, particularly AI and Service Provider solutions, and using industry trends, competitive insights and AI-enabled tools to provide informed customer recommendations.
Minimum Qualifications:- 7+ years of experience in solutions engineering, pre-sales engineering, technical consulting or a comparable customer-facing technology role.
- Experience designing and positioning enterprise solutions across multiple technology areas, such as AI, Enterprise Networking, Security, Splunk, Data Center, Cloud, Automation, IoT and Collaboration.
- Experience leading technical discovery, solution-design presentations, demonstrations, workshops or POC activities for large enterprise customers.
- Experience translating customer business priorities into technical strategies and engaging with senior and executive stakeholders.
- Ability to travel within the Americas and participate in global customer or team meetings across time zones, based on business requirements.
Preferred Qualifications:- Cisco certification such as CCIE or an equivalent industry-recognized technical certification.
- BS/BA (EE/CS) or a related field, or equivalent practical experience.
- Experience designing and positioning AI-ready infrastructure, including data center networking, compute connectivity, security, observability or automation capabilities that support AI workloads.
- Technical expertise in Service Provider technologies and routing, including experience with large-scale IP/MPLS networks, segment routing, network automation or comparable architectures.
- Experience supporting multiple large and complex global enterprise environments involving multiple stakeholders, locations or technology domains.
- Ability to support multiple large global enterprise accounts and communicate complex technical strategies as clear business outcomes across cultures, functions and geographic regions.
