Ability to align IT services with business strategy
Leadership skills to innovate and work independently
Familiarity with agile delivery methods
Knowledge of IT supply chain and sales cycle as an asset.
Responsibilities
Serve as the technical lead in the sales cycle, transforming customer requirements into solutions
Design detailed solutions for projects involving AI, HPC, compute, and more
Collaborate with Sales, Product Management, Engineering, and Support to shape technical strategies
Lead sessions and presentations to grasp customer workloads and objectives
Create comprehensive technical documentation including BOMs and architecture diagrams
Validate the feasibility and performance of proposed solutions
Act as a trusted advisor for customers and internal stakeholders
Work with vendors to evaluate products and resolve challenges
Support pricing and risk assessment for solution viability
Assist implementation teams during deployment and knowledge transfer
Maintain expertise in technology and expand knowledge in related areas
Contribute to technical enablement and go-to-market initiatives
Ensure solutions meet customer objectives and operational standards.
Benefits
Hybrid work model with competitive benefits
Comprehensive health benefits for you and your family
Health Spending Account (HSA)
Employer-matched RRSP Program
Paid Floater Days
Relocation to a new, state-of-the-art facility in LaSalle, emphasizing sustainability.
Full Job Description
What You'll Be Contributing:
Serve as the technical lead during the sales cycle, translating customer business and technical requirements into scalable, cost-effective solutions.
Design comprehensive solutions for different projects including AI, HPC, compute, storage, networking, data center technologies and include professional services.
Collaborate closely with Sales, Product Management, Engineering, and the Support teams to develop technical strategies for customer opportunities and RFPs.
Lead technical discovery sessions, workshops, and customer presentations to understand workloads, performance requirements, and business objectives.
Create solution designs, bill of materials (BOMs), architecture diagrams, statements of work, network topology and other technical documentation.
Validate solution feasibility, compatibility, performance, scalability, and deployment requirements.
Provide technical guidance on emerging technologies, industry trends, and best practices for both customers and internal teams.
Act as a trusted technical advisor to customers, partners, and internal stakeholders throughout the project lifecycle.
Work with vendors and technology partners to evaluate new products, validate solutions, and resolve technical challenges.
Support pricing, risk assessment, and solution optimization activities to ensure technical and commercial viability.
Assist implementation and support teams during deployment, knowledge transfer, and issue resolution when required.
Maintain deep expertise in technology while continuously expanding knowledge across adjacent solution areas, attend trainings and perform certifications.
Contribute to solution portfolio development, technical enablement programs, and go-to-market initiatives.
Ensure proposed solutions align with customer objectives, operational requirements, and organizational standards.
What Sets You Apart:
Bachelor's degree in computer science or information technology related field;
A minimum of 10 years' experience in a directly related area, during which both professional and management capabilities have been clearly demonstrated;
Technical experience in IT infrastructure, with increased knowledge of server architecture;
Proven success in being able to move from strategy to execution (hands on experience);
Proven success in delivering value using Enterprise Architecture methodologies;
Proven success in communicating and influencing customers and stakeholders;
Proven success in understanding company's business strategy and being able to tie back IT services to business needs;
Leadership skills to independently take initiative and to innovate as part of a team;
Agility in reaching milestones and goals including knowledge of and practices in agile methods of delivery;
Knowledge of computer manufacturing supply chain and sales cycle in the IT Industry is an asset.
What's In it For You:
Hybrid work model for certain job categories, supported by competitive benefits.
Comprehensive health benefits that ensure you and your family are covered for a wide range of medical needs.
Health Spending Account (HSA).
Employer-matched RRSP Program.
Paid Floater Days.
Our head office will soon relocate to a new, state-of-the-art facility in LaSalle, near the Lachine Canal. Designed to set new standards in sustainability, it reflects our commitment to responsible growth and innovation.
