Cincinnati Bell Technology Solutions

Solution Lead/Solution Director

Technical Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10-15+ years in Solution Engineering, Architecture, or Technical Sales
  • Proven success leading complex services deals ($5M-$50M+)
  • Strong experience integrating managed and professional services
  • Background in Managed Service Providers (MSPs), Global Systems Integrators (GSIs), or large enterprise services environments
  • Expertise in consultative, outcome-based, value-led selling
  • Demonstrated executive presence and influence

Responsibilities

  • Partner early with Account Executives to identify and shape high-value pursuits
  • Lead consultative discovery to uncover business drivers and transformation opportunities
  • Define solution visions connecting technology investments to measurable outcomes
  • Own end-to-end pursuit leadership from engagement through close
  • Build trusted advisor relationships with senior business leaders
  • Deliver compelling executive-level presentations and storytelling
  • Orchestrate integrated solutions across professional services, managed services, and partners

Benefits

  • Lead high-visibility, enterprise-scale transformation initiatives
  • Access to a robust partner ecosystem and co-sell opportunities
  • Dedicated professional development and certification support
  • Flexible work model across multiple U.S. locations
  • Collaborative, growth-oriented culture
Full Job Description
Solution Lead / Solution Director

Full-Time | Senior Level

Columbus, OH 3icago, IL incinnati, OH allas, TX hoenix, AZ (Flexible/Hybrid)

About the Role

We are seeking a high-impact Solution Lead / Solution Director to shape, win, and lead complex, multi-tower services engagements and enterprise transformation programs. This is a strategic, client-facing role at the center of our growth-where business outcomes, technology strategy, and commercial innovation intersect.

Youll partner closely with Account Executives, presales, and delivery leaders to originate and close large-scale opportunities, serving as the orchestrator across professional services, managed services, and partner ecosystems.

This role is ideal for leaders from Managed Service Providers (MSPs), Global Systems Integrators (GSIs), or large-scale services organizations who thrive in ambiguous, high-value pursuits and bring an outcome-driven, services-first mindset.

At the Solution Director level, youll act as a trusted advisor to executive stakeholders and help scale solutioning excellence across the organization.

What Youll Do

Shape & Win Strategic Opportunities

  • Partner early with Account Executives to identify and shape high-value pursuits
  • Lead consultative discovery to uncover business drivers and transformation opportunities
  • Define solution visions that connect technology investments to measurable outcomes
  • Own end-to-end pursuit leadership from engagement through close

Executive Engagement

  • Build trusted advisor relationships with CIOs, CTOs, and senior business leaders
  • Lead outcome-focused conversations beyond technology
  • Deliver compelling executive-level presentations and storytelling

Services-Led Solution Design

  • Orchestrate integrated solutions across Professional Services, Managed Services, and partners
  • Ensure solutions are technically sound, operationally viable, and commercially compelling
  • Align architecture, delivery models, and pricing into scalable offerings

Cross-Functional Leadership

  • Lead and align architects, engineers, SMEs, partners, and delivery teams
  • Drive clarity, accountability, and execution across complex pursuits
  • Elevate team performance through coaching and best practices

Commercial & Strategic Impact

  • Shape deal strategy, pricing models, and commercial constructs (subscription, consumption, outcome-based)
  • Balance competitiveness, risk, and profitability
  • Influence portfolio evolution based on client and market demand

Solution Director Scope

  • Lead enterprise-scale transformation programs ($50M+)
  • Translate ambiguity into structured, multi-year engagements
  • Mentor Solution Leads and presales teams
  • Drive consistency and excellence in solutioning organization-wide


Required Qualifications

  • 10-15+ years in Solution Engineering, Architecture, or Technical Sales
  • Proven success leading complex services deals ($5M-$50M+)
  • Strong experience integrating managed and professional services
  • Background in MSP, GSI, or large enterprise services environments
  • Expertise in consultative, outcome-based, value-led selling
  • Demonstrated executive presence and influence

Broad experience across:
Cloud, Infrastructure, Networking, Security, Digital Workplace, Applications, Data & AI

Strong understanding of:

  • Hybrid cloud architectures and workload placement
  • Modernization strategies (rehost, replatform, refactor)
  • Application and integration architectures (APIs, microservices)
  • Data platforms, analytics, AI, and automation

Managed Services expertise including:

  • SLAs, observability, lifecycle management, continuous optimization
  • Subscription, consumption, and recurring revenue models


Preferred Certifications

  • AWS, Azure, or Google Cloud
  • Networking or Security (e.g., Cisco)
  • Sales methodologies (MEDDICC, Challenger, Value Selling)
  • IT / process frameworks (ITIL, Lean, Six Sigma)


Why Join Us

  • Competitive base salary with performance-based incentives
  • Lead high-visibility, enterprise-scale transformation initiatives
  • Access to a robust partner ecosystem and co-sell opportunities
  • Dedicated professional development and certification support
  • Flexible work model across multiple U.S. locations
  • Collaborative, growth-oriented culture


$123,732 to $154,000 base salary not including bonus

The compensation range in this posting reflects the Companys good-faith estimate at the time of publication. The applicable base pay range for any individual will be determined based on the candidates designated primary work location as well as factors including role scope and responsibilities, required qualifications, and the individuals experience, education, skills, knowledge, and performance. Certain positions may also be eligible for additional compensation such as discretionary merit increases, bonuses, or sales-based variable compensation in accordance with applicable plans and role requirements.

#LI-NA1

The pay range for this role is:

123,000 - 154,000 USD per year (USA)

About Cincinnati Bell Technology Solutions

Cincinnati Bell Technology Solutions (CBTS) is an American information technology services company headquartered in Cincinnati, Ohio. The company was founded in 1998 and is a subsidiary of Cincinnati Bell Inc. CBTS provides a range of services including cloud computing, cybersecurity, and consulting. The company has worked with a variety of clients including the Cincinnati Reds, the Cincinnati Zoo, and the University of Cincinnati. In 2019, CBTS was named a Leader in the Gartner Magic Quadrant for Network Services, Global.
Learn more about Cincinnati Bell Technology Solutions
Size
1,000 employees
Industry
Founded
1994

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