Contentful

Solution Engineer

Contentful$113K — $151K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Desire to thrive as a professional Solution Engineer.
  • Strong presentation skills for diverse technical and non-technical audiences.
  • Understanding of REST APIs and micro-service architecture.
  • Ability to travel up to 25%.
  • 3+ years of Solution Engineering or relevant SaaS experience preferred.

Responsibilities

  • Engage in immersive onboarding to learn the Contentful product and ecosystem.
  • Become a professional Solution Engineer specializing in Enterprise frameworks.
  • Build customer relationships to understand digital objectives and challenges.
  • Demonstrate how Contentful drives digital transformation through tailored solutions.
  • Assist in completing RFIs, RFPs, and Security questionnaires, collaborating with multiple departments.
  • Relay customer feedback to Product Management and Marketing teams.
  • Collaborate with Solution Architects and Customer Success Managers to ensure smooth customer onboarding.

Benefits

  • Comprehensive healthcare package covering 100% of employee premiums and 85% for dependents.
  • Fertility and family-building financial benefits.
  • Generous paid time off, including vacation, sick days, and education days.
  • Company-paid parental leave to support family growth.
  • Annual education budget for personal skill development.
  • Access to virtual and in-person events for networking and learning.
  • Wellbeing stipend for physical, financial, or emotional health care.
Full Job Description
Applications for this position will be accepted on an ongoing basis.
What To Expect?
  • Dive into an immersive onboarding experience that will help you learn the Contentful product, APIs, SDKs, CLI, our partner ecosystem etc.
  • Become a professional Solution Engineer and learn Enterprise presentation frameworks.
  • Learn the Content Management competitive landscape and complementary stack solutions.
  • Create deep relationships within your team and beyond.
  • Make an impact on sales revenue by Co-pilot sales opportunities along with your Account Executives.
  • Seek to understand customer's short term and long term digital objectives, their current and future technology stack and current challenges reaching their goals leveraging their existing technology stack.
  • Validate and illustrate how Contentful can help the customer with their digital transformation efforts through customized value based product demonstrations and proofs of concept.
  • Assist with the completion of RFIs, RFPs, and Security questionnaires and liaison with other departments to drive finalization.
  • In the customers words, relay product feedback to Product Management, Marketing and Sales.
  • Collaborate with Solution Architects and Customer Success Managers to ensure that newly-signed customers successfully implement and launch their projects with Contentful
  • Understand prospects' project requirements, help prospects validate these requirements against our platform, identify and mitigate technical and business risks
  • Travel onsite with customers when necessary.
  • Work on exciting internal projects that impact how the Solution Engineering team works and grows.
  • Expect strong leadership and a safe environment to be you and grow your career.
What You Need To Be Successful
Required:
  • The desire to become a professional Solution Engineer.
  • Strong presentation skills that demonstrate the ability to convey technical and business knowledge to our varying personas that are both technical and non-technical.
  • Understanding of REST APIs and a micro-service architecture.
  • Ability to travel up to 25%
Nice to Haves:
  • 3+ years of Solution Engineering experience selling SaaS or related industry experience working with Marketing & Marketing-adjacent teams
  • Experience working with a Content Management Platform or similar technology.
  • Familiarity with web technologies (Javascript frameworks, static site generators, CDNs, CI/CD, etc.), cloud technology, performance metrics and security.
  • Experience with omnichannel digital delivery concepts (websites, emails, native mobile apps, etc.)
What's In It For You?
  • Join an ambitious tech company reshaping the way people build digital experiences
  • Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
  • Fertility and family-building benefits, including a lifetime reimbursable wallet to support your growing family.
  • We value Work-Life balance and You Time!A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
  • Company-paid parental leave to care for and focus on your growing family
  • Use your personal annual education budget to improve your skills and grow in your career
  • Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
  • An annual wellbeing stipend to care for your physical, financial, or emotional health
  • A monthly communication stipend and phone hardware upgrade reimbursement.
  • New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $113,300-$151,550 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $124,670-$198,310 annually.

Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity, or benefits, as applicable.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Contentful is now officially part of Salesforce.

About Contentful

Contentful is a content management system (CMS) that enables cross-platform, multi-device online publishing. Contentful was founded in 2013 by Sascha Konietzke and Paolo Negri. The company is headquartered in Berlin, Germany. Contentful offers a cloud-based CMS that allows businesses to create, manage, and publish content across multiple channels and devices. The platform is designed to be flexible and scalable, with a range of features and integrations that can be customized to meet the needs of different businesses. Contentful has raised over $80 million in funding from investors including General Catalyst, Sapphire Ventures, and Salesforce Ventures.
Learn more about Contentful
Size
500 employees
Industry
Founded
2013

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