Solution Consultant

New York, NY

About the Role

We're hiring a Solution Consultant who will own the customer journey from first conversation through successful go-live. In this hands-on, customer-facing role, you'll serve as a trusted technical advisor throughout both the sales and implementation cycles - partnering with Account Executives during evaluation, then leading onboarding and deployment post-sale. You'll blend technical acumen, process design, storytelling, and execution to help enterprise customers visualize what's possible with Levelpath - and then realize it.

You'll conduct deep discovery to uncover goals, craft tailored solution strategies, lead custom demos and workshops, and configure the platform to meet customer needs. If you thrive in fast-paced, customer-obsessed environments and want to help world-class organizations transform how they buy, this role offers the exposure, ownership, and growth trajectory to make a lasting impact.

This is a full-time position that will be based out of New York City.

What You'll Do

• Serve as the technical lead during sales cycles, partnering with AEs to build alignment and deal momentum
• Conduct discovery with stakeholders to understand customer goals, pain points, and success criteria
• Design and deliver tailored demos, walkthroughs, and proof of concepts that map business processes to Levelpath capabilities
• Lead enterprise onboarding and configuration from kickoff to go-live, including workflows, roles, and data flows
• Partner with engineering to facilitate integrations and technical enablement
• Deliver enablement sessions and training to drive adoption across Procurement, Finance, Legal, and IT
• Act as an extension of the customer's team, managing expectations and aligning across stakeholders
• Address technical objections and support RFPs, RFIs, and security reviews as needed
• Represent the voice of the customer internally, delivering feedback to influence the roadmap and improve product
• Help scale repeatable pre- and post-sales processes, assets, and documentation

What You Bring

• 7+ years of experience, with at least 4+ years focused in pre-sales solution consulting with B2B SaaS products
• Experience owning implementation end-to-end, with strong project and stakeholder management
• Proven track record with large enterprise and multi-stakeholder environments
• Deep understanding of B2B SaaS and sales cycles with a preference for experience with procurement stakeholders
• Strong discovery, storytelling, and communication skills - able to simplify complex topics for varied audiences
• A consultative, proactive mindset with a bias toward customer outcomes and continuous improvement
• Comfortable working cross-functionally and flexibly in a high-growth, fast-paced setting

While not required, it's an added plus if you have:

• Experience in the procurement space, with familiarity in sourcing, vendor management, or procurement operations
• Background in client-facing consulting roles
• Experience at an early stage startup

Benefits

• 100% Medical, dental, and vision insurance
• Flexible PTO, Parental Leave, Sick Leave
• Competitive compensation and equity package
• 401k
• Commuter benefits
• In-office snacks and Friday team lunches
• Team-driven happy hours and celebrations

The estimated annual base salary for this role is $150,000- $180,000.

Levelpath is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in our workplace.

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