Solution Architect

VusionGroup SA

$110K — $130K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years experience as a Solution Architect or similar pre-sales role
  • Experience in retail is a plus
  • Strong customer-centric focus
  • Deep understanding of SaaS solutions
  • Excellent project management skills
  • Effective verbal and written communication skills
  • BA/BS in Business, Data Analytics, Computer Science, or related STEM field

Responsibilities

  • Facilitate Architectural Design Sessions to align solutions with customer goals
  • Lead and federate cross-functional teams for pre-sales and pilot projects
  • Introduce new technologies aligned with customer needs
  • Manage customer engagements to achieve revenue and consumption targets
  • Provide strategic guidance based on client business priorities
  • Build long-term customer relationships using technical and market knowledge
  • Act as the customer advocate in feedback to engineering and product teams

Benefits

  • 35 days of paid time off for work/life integration
  • Health benefits and retirement savings plans starting on day one
  • Family-first support program for personal challenges
  • Hybrid work model with flexibility in work location
  • Time off to volunteer in community service
  • Career growth through e-learning and workshops
  • Commute benefits of up to $100/month
  • Company will match employee donations up to $500 per year
Full Job Description
Solution Architect

Are you ready to develop the future of retail?

Job Description

We build. We create impact.

As a Solution Architect on the Solution team, you will make a positive impact by being responsible for:
  • Architecture, Design and Deployment
    • Run Architectural Design Session(s) to build plans for implementing solutions which align to customer business goals and technical environments.
    • Build, lead, and federate cross-functional teams around pre-sales, POC and pilot projects, ensuring the preparation of robust solutions for deployment to large accounts.
  • Technical leadership
    • Lead the introduction of new technologies or services that are aligned with customer needs in a variety of technologies and services to build scalable, resilient, and efficient solutions
  • Driving Customer Success
    • Lead, drive and manage engagements for repeatable achievement of revenue and consumption targets.
  • Customer Engagement and Communication
    • Understand client's overall business priorities and success measures, provide strategic guidance on how our products and services can effectively address their challenges.
    • Use knowledge of customer context, portfolio expertise, and deep technical and market/industry knowledge to build long term relationship and credibility with customers individually or at scale
    • Acts as the voice of the customer by driving new feedback into engineering and product teams.


Qualifications

Qualification we're looking for:
  • Experience:
    • 3 years of proven experience as a Solution Architect or in a similar technical pre-sales role.
    • An experience in retail would be a plus.
  • Skills:
    • Customer-centric at heart: every decision you make revolves around our customers and bettering their experience.
    • Strong understanding of SaaS solutions
    • Great project management skills: managing deadlines and delivering tasks/projects on time.
    • Excellent verbal and written communication, with appropriate and logical structuring of thoughts process during discussion/ presentation.
    Abilities:
    • Ability to liaise with individuals across a wide variety of operational, functional, and technical discipline and to work within a virtual global team environment.
    • Ability to travel based on the work you do, and the clients and you serve.
    • Spanish and English speaker.
  • Education:
    • BA/BS in related field: Business, Data Analytics, Computer Science or other STEM, Information Technology, Software Engineering etc.

We innovate. We help communities thrive.

VusionGroup has an international presence in 19 countries. In joining us, you'll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers.

The work is fast paced, challenging, and ambitious. Here, you will feel valued for your contributions as we reinvent modern commerce-together.

We feel supported. You will too.

VusionGroup is a place where people feel safe, happy, and respected. We offer programs and benefits to support you in whatever comes next in your life, including:
  • Generous paid time off (PTO): 35 days PTO to enable work/life integration and promotes a culture of trust.
  • Health & Wellness: Eligibility for benefits starting day one, plus retirement savings plans.
  • Financial future: While retirement savings plans vary by country, we help you plan for your future.
  • Family-First Support: Navigate family challenges with our assistance, securing time for both your loved ones and self-care.
  • Hybrid work: Find your balance with two days working from home, three days in the office, plus the freedom to work anywhere for up to two weeks a year.
  • Time off to volunteer and give back to your community.
  • Career Growth: E-learning opportunities and workshops, and global mobility potential
  • Commute benefits: up to $100/month per employee for commuting expenses.
  • Philanthropy: Our company matches employee donations up to $500 per year for causes close to your heart.

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