The Solution Architect - Strategic Projects leads end-to-end IT transformations, owning solution strategy, architecture, and delivery to drive business outcomes. Designs and governs scalable, integrated architectures while ensuring cross-functional alignment, seamless data/process integration, and strong leadership over vendors, risks, and quality. Your role: - You will lead complex IT transformation initiatives, owning the end-to-end solution strategy, architecture, delivery alignment, and business outcomes across strategic programs. - You will design and govern scalable, integrated solution architectures across CRM, ERP, ITSM, and cloud platforms, ensuring alignment between business capabilities, processes, data, integrations, APIs, and platform configurations. - You will drive cross-functional collaboration and co-creation with business stakeholders, enterprise architects, external system integrators, and service providers to shape and deliver future-ready technology solutions. - You will ensure seamless end-to-end business process integration across enterprise systems, enabling consistent data flows, operational efficiency, and scalable digital capabilities. - You will provide architectural leadership and technical oversight to implementation partners and vendors, challenging solution approaches, guiding delivery quality, and ensuring alignment with enterprise standards and strategic objectives. - You will establish and enforce architecture principles, governance standards, reusable design patterns, and best practices across concurrent transformation initiatives. - You will evaluate business and technical tradeoffs, proactively identify risks and dependencies, and drive resolution strategies to support successful program execution. - You will define solution quality standards, validation approaches, and acceptance criteria to ensure delivered solutions meet functional, operational, and adoption objectives. Your expertise: - Bachelor’s degree or equivalent experience is required; a degree in Computer Science, Information Systems, Engineering, or a related field is preferred. - 8-10+ years of experience in solution architecture, enterprise architecture, or technical leadership roles within large-scale enterprise environments. - Strong expertise across enterprise business platforms, including CRM, ERP, and ITSM ecosystems (e.g., Salesforce, Oracle, ServiceNow), with the ability to design integrated cross-platform solutions. - Proven experience designing end-to-end enterprise integrations, including APIs, middleware, event-driven architectures, and data synchronization patterns across complex system landscapes. - Strong understanding of enterprise data models, master data management principles, system interoperability, and integration technologies including REST/SOAP APIs. - Demonstrated ability to lead architectural discussions, influence strategic technology decisions, and align business and IT stakeholders across complex transformation programs. - Experience working with and governing external system integrators, consulting partners, and managed service providers within large enterprise initiatives. - Excellent analytical, problem-solving, and communication skills, with the ability to explain complex technical concepts in business terms. - Hands-on experience with AI/ML and intelligent automation capabilities within enterprise platforms (e.g., predictive insights, agentic workflows, analytics-driven functionality). - Ability to operate effectively in fast-paced, highly matrixed environments while managing multiple strategic priorities simultaneously. The base pay range for this position is: $143,900 - $197,868 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.