Qualifications
Responsibilities
Benefits
TheSales Training Specialistis a strategic leadership role responsible for designing and delivering high-impact learning solutions that enhance the capabilities and performance of both new and experienced sales professionals. This position develops and executes a comprehensive commercial learning strategy aligned to businessobjectives, sales priorities, and growth initiatives whileleveragingAI-enabled technologies to create personalized learning experiences that accelerate development and improve performance.
Combiningexpertisein instructional design, performance consulting, sales effectiveness, and business acumen, the Sales Training Specialist develops onboarding, role-based training, coaching, and skills development programs that drive measurable business results. Working closely with Sales Leadership, Zone Trainers, Sales Excellence, and Marketing, this individual serves as a trusted partner in building organizational capability, reinforcing strategic priorities, and fostering a culture of continuous learning,ultimately improvingsales productivity, confidence, and commercial success.
Key Responsibilities:
Develop and execute strategic commercial learning initiatives that align with businessobjectives, sales priorities, organizational capabilities, and long-term growth strategies.
Partner with Sales Leadership, Commercial Excellence, Marketing, Product Management, and field stakeholders toidentifycapability gaps and design learning solutions that improve sales effectiveness and business performance across all commercial roles.
Design and implement role-based learning journeys, onboarding programs, sales competency development curricula, and AI-enabled personalized learning experiences that accelerate performance and career progression.
Collaborate with instructional designers and learning technology partners to develop engaging training assets, including instructor-led training, virtual learning, eLearning modules, microlearning, assessments, reinforcement tools, and performance support resources.
Lead and continuously enhance new hire onboarding programs in partnership with Commercial Excellence and Zone Trainers, ensuring rapid integration, productivity, and readiness ofnew salesprofessionals.
Develop and deliver training strategies and learning programs that support new product launches, evolving value propositions, competitive positioning, and go-to-market initiatives.
Facilitate highly interactive instructor-led and virtual learning experiences that strengthen product knowledge, consultative selling skills, business acumen, opportunity management, account planning, and customer engagement capabilities.
Leverage AI technologies, learning analytics, and digital learning platforms to create personalized development plans, reinforce learning, and improve knowledge retention, skill adoption, and learner engagement.
Utilize learning management systems, reporting tools, and performance dashboards to manage training activities,monitorcompletion and effectiveness, andprovideactionable insights to leadership.
Serve as a performance consultant byidentifyingroot causes of performance gaps and recommending targeted development solutions that drive measurable behavioral change and business outcomes.
Provide coaching, mentoring, and real-time developmental feedback to sales professionals, including written performance evaluations and individualized development recommendations following training programs and assessments.
Develop and implement reinforcement strategies, coaching tools, mobile learning solutions, and continuous learning initiatives that drive long-term skill retention and field application.
Embed value-based selling, consultative selling, customer-centricity, and strategic account management principles into all learning programs, coaching activities, and sales enablement tools.
Establish success measures and key performance indicators to evaluate learning effectiveness, sales productivity improvements, capability growth, and overall business impact.
Continuously assess andoptimizelearning programs,leveraginglearner feedback, field observations, sales performance trends, and business metrics to drive continuous improvement.
Conduct regular field engagement with sales teams, managers, and key stakeholders to assess development needs, reinforce learningapplication, and ensure training solutions address real-world commercial challenges.
Act as a strategic advisor to Sales Leadership by providing recommendations on sales capability development, talent readiness, organizational effectiveness, and future workforce development needs.
Foster a culture of continuous learning, accountability, innovation, and high performance that supports the organizations commitment to commercial excellence and long-term business success.
Location:
Preferred to be near a major airport in the Central or East zone
Key Competencies:
Learning Innovation & Methodology Design:Expertisein adult learning principles, instructional design, and modern learning technologiesto include AI technology.
Selling Skills: Strongcapability to translate product, clinical, or technical knowledge into practical,customerfacingsellingexpertise
Strategic Thinking & Commercial Acumen:Ability to align learning strategies with business goals, particularly in commercial and customer-facing functions.
Global Leadership & Influence:Experience collaborating across regions and cultures. Skilled in influencing stakeholders and driving alignment across matrixed organizations.
Data-Driven Decision Making:Uses learning analytics and performance metrics to assess impact and continuously improve programs.
Change Leadership & Transformation:Leads through ambiguity and champions continuous learning as a lever for transformation.
Collaboration & Cross-Functional Partnership:Works closely with HRBPs, business leaders, and external vendors to co-create impactful learning experiences.
CommunicationSkills:Communication andrelationshipbuildingskills, with credibility among field sales and leadership teams
Organizationalskills:Ability to manage multiple priorities across geographies and sales roles
Qualifications:
Bachelors degreeorrelativeexpertiseinbusiness,healthcare, or related field
Strong background inadult learning principles and curriculum design,sales training, coaching and enablement processes with focus on value-based selling approaches
5+ years of experience in commercialor fieldsales training, coaching and enablementprocessespreferred
5+ years ofexperience in healthcare diagnostics, with a deep understanding of the market landscape and customer needs
Expertiseand/or certifications in sales skills delivery
Success Metrics
A fullyoperationalrole-specificnewhire salestraining curriculumresulting in customer-ready sales representatives
Improvement in commercial performance metrics (e.g., win rates, deal velocity, customer satisfaction).
Increased manager engagement in coaching and reinforcement activities.
Positive feedback from sales teams on training relevance and effectiveness.
Execution & Delivery
Coordinate with cross-functional stakeholders includingNAMLearning & Development team,Marketing, Customer Services,andSalesEnablement andOperations, to ensure alignment and consistency in training delivery.
Monitor and report on training program milestones, adoption, and effectiveness, incorporating feedback and best practices to drive continuous improvement.
Ensure all training initiativescomply withinternal policies and external regulatory requirements.
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