Software Support Lead - Angular - Local to Columbus, Ohio

Category: Software Development/ Engineering

Main location: United States, Ohio, Columbus

Position ID:J0826-0791

Employment Type: Full Time

Position Description:

As the Software Support Lead, you'll be a key member of the Digital Product Development team, working alongside developers who write engaging learning software for teachers and students. Your work will have a real impact on our customers, as you'll oversee and develop a support function that helps keep our software reliable, secure, and well supported in production.

Your first few months will see you working with the digital product team and:
. Building a thorough understanding of our systems and software alongside the technical lead
. Fostering a close working relationship with our IT department to understand infrastructure and other company wide technology requirements
. Gathering insight from our Customer Experience and Digital Solutions specialists to understand customer needs and expectations
. Collaborating with the product owner and technical lead on a long term support roadmap

Your future duties and responsibilities:

. Establish and manage the support team by providing guidance, performing code reviews, coordinating deployments, and promoting reliable follow through
. Work with the build team technical lead and stakeholders to ensure product quality, operational readiness, and clear support ownership
. Triage, debug and address defects originating in production and QA environments and/or delegate as needed
. Maintain code bases by ensuring that packages are up to date and that applications meet current security and supportability standards
. Develop high quality, testable code
. Ensure that application code adheres to internally adopted patterns and styles, and meets functional, performance, and security requirements
. Participate on an Agile team, contribute to complexity and time estimates, identify risks, and contribute to discussions and commitments
. Work with an array of different technologies; able to multi task and switch projects quickly

Required qualifications to be successful in this role:

. 6+ years' experience with Angular 8+ (we are on version 19)
. 6+ years' experience with ASP.Net Web Api
. 6+ years' experience with HTML5/CSS3
. 6+ years' experience with Entity Framework
. Dependency Injection
. Unit Testing and Mocking
. MSSQL
. SQL Profiler
. Familiar with at least one front end unit testing framework
. Familiar with at least one end to end testing framework
. Microsoft Azure services

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $70,800.00 $176,300.00.

CGI's benefits are offered to eligible professionals on their first day of employment to include:
. Competitive compensation
. Comprehensive insurance options
. Matching contributions through the 401(k) plan and the share purchase plan
. Paid time off for vacation, holidays, and sick time
. Paid parental leave
. Learning opportunities and tuition assistance
. Wellness and Well-being programs

#LI-GA1

Skills:

• Angular
• ASP.NET
• Azure
• Entity Framework
• HTML
• Unit Testing