The customer work environment consists of on premises and cloud computing infrastructure, a data lake tier, and applications support for the biographic and biometrics identity tools. Team members work in a multitasking, fast-paced, dynamic environment that comprises the principles of biometric technology, large-scale database and application development, large-scale file manipulation, data modeling, data mapping, data testing, data quality, and documentation preparation. The team works closely with analysts to gather requirements to support the customer's mission.

The Team provides the software development, testing, training, and customer advocacy for the biographic and biometric identity tools. The Applications Subject Matter Expert (Apps SME)/Test Lead is an integral member of the Team. Their primary responsibilities are customer advocacy, overseeing the Test Team, and application demonstration and training. As the customer advocate for our primary customers and community mission partners, the Apps SME is responsible for gathering and refining customer requirements. The Apps SME oversees the Test Team, providing overall test direction, develops Acceptance Criteria, leads the test automation effort, and distributes test resources between application and data lake teams. The Apps SME provides first tier test support in a surge capacity as needed. The Apps SME is also responsible for delivering training demonstrations of the biographic and biometric applications and developing the supporting documentation (User guides, QRGs, and training videos). Additional duties include running the daily team Scrums.

Mandatory:

Demonstrated familiarity with:
- Agile software development framework
- Use of project tracking and knowledge management tools such as JIRA, Microsoft Project, Confluence, and SharePoint

Demonstrated Experience:
- Working with customers to gather and refine requirements
- Software testing in an Agile environment
- Developing Acceptance Criteria
- Testing against Acceptance Criteria
- Testing for Accessibility and 508 Compliance
- Developing documentation and training materials
- Delivering application training and overviews/demonstrations

Possess excellent written communication, verbal communication, organizational, and interpersonal skills

Optional:

- Working knowledge of the customer's biographics and biometrics identity discovery tools
- Familiarity with Solr queries and Hbase technology
- Familiarity with automated test tools
- Familiarity with Agile methodology
- Leadership experience

Salary & Benefits
The salary associated with this position ($77,000-$163,000) is commensurate with the selected candidate's qualifications, years of relevant experience, and demonstrated level of expertise. Compensation will be determined based on these factors to ensure alignment with skills, responsibilities, and market standards.

Nightwing offers medical, vision and dental insurance coverage in addition to a 401k plan, PTO, Holidays, and additional insurances.