The PNC Financial Services Group, Inc

Software Engineering Manager, Senior

Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of management experience in software engineering
  • Expertise in low-latency, high-throughput, distributed systems
  • Strong technical judgment in evaluating trade-offs and scalability
  • Experience in performance optimization and fraud decisioning
  • Proficient in data platforms and event-driven architectures

Responsibilities

  • Manage and oversee multiple engineering teams
  • Prioritize and oversee engineering talent management practices
  • Drive adoption of emerging technologies and sound architecture
  • Encourage continuous improvement and innovation
  • Ensure compliance with regulatory and audit frameworks

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Employee life insurance and disability protection
  • 401(k) with company match and pension options
  • Educational assistance and reimbursement programs
  • Generous vacation and paid time off policies
Full Job Description
Position Overview

As a Senior Software Engineer Manager within PNC's Fraud Engineering organization, you will be based in Pittsburg, PA or Cleveland, OH. Weekly time in the office is needed.

This position may not be available in all geographic areas.

Needed Experience/skills:
• System design expertise – low-latency, high-throughput, distributed systems
• Technical judgment – evaluate trade-offs, scalability, resilience
• Performance optimization – latency, locking, throughput (critical in fraud decisioning)
• Data platform understanding – streaming, event-driven flows, rule engines

The Fraud Software Engineering Manager leads engineering teams responsible for designing, building, and operating scalable fraud technology solutions that protect customers and align to business and risk objectives. This role drives end to end delivery across the software development lifecycle using Agile practices, ensuring work is prioritized, risks and dependencies are managed, and outcomes are delivered with quality and predictability.

The manager provides technical leadership to ensure solutions are secure, resilient, and aligned with solution architecture, while maintaining platform health, performance, and continuous improvement. They build and develop high performing teams through coaching, clear performance expectations, and a strong culture of accountability and inclusion. Additionally, the role ensures adherence to regulatory, audit, and control requirements, promotes a quality-first mindset, and partners across product, business, and technology teams to align fraud strategy with engineering execution while driving automation, operational efficiency, and continuous improvement across the organization.

Job Description
  • Manage a group of software engineers/managers across multiple product lines.
  • Oversee the talent management of engineering talent, including recruiting, mentoring, and enabling a culture of learning with a focus on engineering craftsmanship.  
  • Foster technological innovation, ensuring adoption of current trends, capabilities, and practices emerging in the market. Encourage sound technology choices are made and drive innovative technology architecture and solution design. 
  • Identify issues, share best practices, and drive continuous improvement.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsApplication Development, Business Management, Customer Solutions, Data Management Platform (DMP), Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, System Designs, User Experience (UX) Design

CompetenciesAgile Development, Application Development Tools, Coaching Others, Continuous Learning, Design Thinking, Emerging Technologies, Influencing, Innovation

Work ExperienceRoles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

EducationBachelors

CertificationsNo Required Certification(s)

LicensesNo Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visitpncthrive.com.

About The PNC Financial Services Group, Inc

PNC is a financial service company providing bank deposit products and services to its community. The company assets (as of December 31, 2011) of approximately $271.2 billion. PNC operations include a regional banking franchise operating primarily in nineteen states and the District of Columbia with more than 2,700 branches, online and mobile services together with 7,400 ATM machines, specialized financial businesses serving companies and government entities, and asset management and processing businesses.

The PNC Financial Services Group, Inc Careers

Join the vibrant team at The PNC Financial Services Group, Inc, a leader in financial services and a beacon of innovation and professional excellence. At PNC, we are committed to fostering a workplace where every team member can thrive and contribute to our collective success.

Work You’ll Do

Embark on a career with PNC and be part of a company that values diversity, leadership, and professional growth. Our team is dedicated to helping individuals and communities thrive by living our values and demonstrating our commitment to performance and integrity.

Explore Job Opportunities and Internships

Whether you're starting your career or looking to make a change, PNC offers a range of job opportunities and internships that will harness your skills and ignite your passion for financial services. From entry-level positions to leadership roles, PNC is hiring across various departments, ensuring a place for every talent and ambition.

Innovate and Lead

At PNC, innovation and leadership go hand in hand. Join us at the forefront of financial services, where your ideas can lead to better customer solutions and enhanced operational efficiency. Our culture encourages curiosity and initiative, allowing you to take your career to new heights through continuous learning and leadership opportunities.

Develop Your Career

PNC is not just a company; it's a place where you can shape your future. With robust training programs, including diversity training and professional development courses, we prepare our employees for sustained success. Career growth at PNC is supported by our commitment to mentorship and development, helping you build a rewarding career filled with exciting challenges and opportunities.

Benefits and Culture

Choosing to work at PNC means you value a culture that promotes mutual respect and teamwork. We offer competitive benefits that support the health, well-being, and financial security of our employees and their families. At PNC, we understand that our success as a company depends on the health, happiness, and productivity of our team members.

Networking and Professional Development

Advance your career through PNC’s vast networking opportunities. Connect with leaders and peers within the company through various events, training sessions, and community programs. Our commitment to professional growth is evident in our proactive approach to networking and development, helping you build meaningful connections and enhance your career trajectory.

Join Our Team

Ready to make a significant impact? Explore the current openings at The PNC Financial Services Group, Inc and find the position that matches your skills and interests. We are looking for passionate, driven, and creative team players who are ready to take the next step in their careers.

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Explore, Innovate, Grow with PNC

At The PNC Financial Services Group, Inc, your career is what you make it. Join us and discover how your unique talents can be honed and appreciated in an environment that fosters professional and personal growth. Let’s build the future of financial services together.

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Learn more about The PNC Financial Services Group, Inc
Size
57,668 employees
Market Cap
$62.6 billion
Industry
Net Income
$7.5 billion
Founded
1845
5 Year Trend
+2.9%
NASDAQ

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