Software Engineer - Support Analyst II

Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in a technical field plus 1 year of software testing experience; OR Bachelor's degree plus 2 years of experience.
  • Proficient in high-speed networking technologies and Ethernet protocols.
  • Familiarity with Layer 2 and Layer 3 features and routing protocols.
  • Experience in hardware validation testing for networking products.
  • Skilled in test automation using Python and Robot Framework.

Responsibilities

  • Collaborate with teams to review product requirements and specifications.
  • Create test plans and test cases based on product documentation.
  • Execute manual and automated tests to ensure product reliability.
  • Document, track, and resolve defects using bug tracking systems.
  • Work with development teams to debug and resolve issues.
  • Develop and maintain automated test frameworks for better coverage.
  • Integrate test suites into continuous integration workflows.

Benefits

  • Comprehensive health and wellbeing support for team members and their families.
  • Personal and professional development programs to reach career goals.
  • Commitment to unconditional inclusion, valuing diverse backgrounds.
  • Flexibility in managing work and personal needs.
Full Job Description
Software Engineer - Support Analyst II

This role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE office.

Job Description:

We are seeking a highly motivated Software Test Engineer to join our networking and IP services team. In this role, you will collaborate closely with Product Marketing, Software Engineering, and Hardware Development teams to validate next-generation networking solutions. You will be responsible for developing comprehensive test strategies, executing and automating test cases, identifying and troubleshooting issues, and ensuring the quality and reliability of our products through robust regression testing.

Key Responsibilities
  • Partner with Product Marketing, Software Engineering, and Hardware Development teams to review product requirements and design specifications.
  • Develop detailed functional test plans and test cases based on product requirements and design documentation.
  • Execute manual and automated test cases to validate product functionality, performance, and reliability.
  • Identify, document, and track software and hardware defects using bug tracking systems.
  • Work closely with development teams to analyze, debug, and resolve issues efficiently.
  • Design, develop, and maintain automated test frameworks and scripts to improve test coverage and efficiency.
  • Integrate automated test suites into continuous integration and regression testing workflows.
  • Participate in test reviews and provide feedback on product quality, risks, and release readiness.
  • Contribute to process improvements that enhance testing effectiveness and product quality.

Minimum Qualifications
  • Master's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical field with at least 1 year of experience in software testing for networking and IP services products; OR
  • Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical field with at least 2 years of experience in software testing for networking and IP services products.

Preferred Qualifications

The ideal candidate will demonstrate strong technical expertise in the following areas:
  • High-speed networking technologies and Ethernet protocols.
  • Layer 2 and Layer 3 networking features, including QoS, Load Balancing, OpenConfig Telemetry, P4 Runtime (P4RT), and Firewall technologies.
  • Routing and transport protocols such as OSPF, BGP, IS-IS, MPLS, RSVP, Multicast, L2VPN, L3VPN, and VPLS.
  • Hardware platform qualification and validation testing for new networking products.
  • Test automation using Python and Robot Framework.
  • Experience working in FreeBSD, Linux, and virtualized environments.
  • Hands-on experience with network test equipment such as Ixia and Spirent.
  • Strong analytical and troubleshooting skills with the ability to diagnose and resolve complex technical issues.
  • Excellent verbal and written communication skills.
  • Self-motivated, proactive, and capable of managing multiple priorities in a fast-paced environment.
  • Knowledge of a variety of software testing methodologies, including white-box, black-box, integration, system, and solution testing.

What Makes You Successful
  • Passion for quality and continuous improvement.
  • Strong collaboration skills and ability to work effectively across cross-functional teams.
  • Ability to quickly learn new technologies and adapt to evolving product requirements.
  • Detail-oriented mindset with a commitment to delivering high-quality results.


What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:



#unitedstates

#networking

Job:
Engineering Services
Job Level:
Advanced

The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
- United States of America: Hourly Salary USD 34.47 - 69.86 in California
The listed salary range reflects base salary. Variable incentives may also be offered.

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

About Hewlett Packard Enterprise Development LP

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Joining Hewlett Packard Enterprise Development LP presents an unparalleled opportunity to advance a career in technology alongside some of the industry's most innovative minds. Hewlett Packard Enterprise Development LP stands as a beacon of innovation, leadership, and professional growth, offering a plethora of job opportunities that cater to a diverse range of skills and experiences.

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Professional Development and Growth

The commitment to employee growth is evident through comprehensive training and development programs that encourage continuous learning and career advancement. Leadership development and diversity training are pillars of the company's strategy, ensuring that all team members have the opportunity to lead and innovate.

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At Hewett Packard Enterprise Development LP, networking goes hand in hand with innovation. Employees are encouraged to connect with colleagues and leaders through various professional networks and company-sponsored events. This culture of collaboration drives the development of groundbreaking solutions and services, reinforcing the company's position at the forefront of the technology sector.

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