VXI Global Solutions

Software Engineer, Machine Learning Platform

VXI Global Solutions$187K — $259K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in ML infrastructure or production ML systems
  • Knowledge of ML model development lifecycle
  • Experience with distributed systems and cloud computing
  • Strong foundation in computer science principles
  • Hands-on experience with CI/CD pipelines and DevOps practices
  • Proficient in programming languages such as Python, Go, or Java
  • Familiarity with infrastructure-as-code tools like Terraform

Responsibilities

  • Design and operate scalable ML infrastructure on AWS
  • Develop distributed training and batch processing systems using Ray
  • Build and maintain infrastructure-as-code using Terraform
  • Support and evolve the feature store and feature pipelines
  • Develop data ingestion and streaming systems like Kafka or Spark
  • Improve CI/CD workflows for ML models
  • Enhance observability and reliability across ML workloads

Benefits

  • In-office work policy with flexibility for remote work
  • Subsidized commuter benefits and in-office perks
  • 401k match along with comprehensive medical, dental, and vision coverage
  • Generous vacation policy and company-wide paid days off
  • Annual wellness stipend for wellness-related expenses
  • Up to 24 weeks of paid parental leave
  • Access to fertility benefits and family planning tools
Full Job Description
About the role

Chime's Machine Learning Platform (MLP) team builds and operates the infrastructure, tooling, and developer experience that powers machine learning across the company. We enable data scientists and ML engineers to develop, train, deploy, and monitor models reliably and efficiently.

As a Machine Learning Platform Engineer, you will design and build scalable systems that support model training, feature computation, real-time inference, and experimentation. You'll work at the intersection of distributed systems, cloud infrastructure, and applied machine learning.

This role focuses on building robust foundations that allow ML teams to move quickly while maintaining reliability, governance, and cost efficiency.

The base salary offered for this role and level of experience will begin at $187,000.00 and goes up to $259,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect to
  • Design, build, and operate scalable ML infrastructure on AWS
  • Develop distributed training and batch processing systems using Ray
  • Build and maintain infrastructure-as-code using Terraform
  • Support and evolve the feature store and feature pipelines
  • Develop data ingestion and streaming systems (e.g., Kinesis, Kafka, Flink, Spark, or similar technologies)
  • Improve CI/CD workflows for ML models and platform components
  • Enhance observability, reliability, and cost visibility across ML workloads
  • Partner closely with Data Science and ML Engineering teams to improve developer experience
  • Contribute to platform architecture decisions and technical roadmaps
  • Participate in on-call rotations to support production systems
To thrive in this role, you have
  • 5+ years of experience in ML infrastructure, platform engineering, or production ML systems
  • Knowledge of the machine learning model development lifecycle, including data preprocessing, model training, evaluation, and deployment
  • Experience with distributed systems, cloud computing, or large-scale data processing
  • Strong foundation in computer science and software engineering principles
  • Deeply interested in the impact and evolution of advanced AI technologies
  • Hands-on experience with CI/CD pipelines, DevOps practices, and infrastructure as code
  • Experience with containerization technologies such as Docker and Kubernetes, and orchestration systems
  • Knowledge of cloud platforms such as AWS and distributed computing frameworks such as Spark and Ray
  • Experience with GPU programming(CUDA) and GPU costs/optimization
  • Strong programming skills in Python, Go, Scala, Java or similar languages
  • Familiarity with infrastructure-as-code (e.g., Terraform, CloudFormation)
  • Solid understanding of software engineering fundamentals (testing, version control, code review, observability)
Nice-to-have
  • Experience with distributed compute frameworks such as Ray
  • Experience building or operating a feature store
  • Experience with real-time ML systems or model serving
  • Familiarity with streaming technologies (Kafka, Kinesis, Flink, Spark Streaming, etc.)
  • Experience supporting ML lifecycle workflows (training, evaluation, deployment, monitoring)
  • Knowledge of ML experimentation platforms and model governance practices

#LI-GC1 #LI-SF

What we offer for our full-time, regular employees
  • Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates.
  • In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
  • Competitive salary based on experience
  • 401k match plus great medical, dental, vision, life, and disability benefits
  • Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
  • 1% of your time off to support local community organizations of your choice
  • Annual wellness stipend to use towards eligible wellness related expenses
  • Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
  • Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
  • In-person and virtual events to connect with your fellow Chimers-think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
  • ♥ A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

About VXI Global Solutions

VXI Global Solutions is a business process outsourcing company that provides customer care, technical support, and back-office services to its clients. The company was founded in 1998 and has since grown to have over 30,000 employees across 42 locations worldwide. VXI Global Solutions prides itself on its ability to provide high-quality customer service and support to its clients, which range from small startups to Fortune 500 companies. The company's services are designed to help its clients improve customer satisfaction, reduce costs, and increase revenue.
Learn more about VXI Global Solutions
Size
30,000 employees
Industry
Founded
1998

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