Bank of America Corporation

Software Engineer III

Bank of America Corporation$100K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in enterprise monitoring, observability, or infrastructure operations
  • Proficiency with JIRA for ticket management and tracking
  • Experience with Splunk and Dynatrace configurations
  • Ability to execute searches and build dashboards in Splunk
  • Knowledge of operational practices and maintenance windows
  • Familiarity with risk vulnerabilities and remediation support

Responsibilities

  • Codes solutions and unit tests per defined requirements
  • Designs and modifies application architecture and interfaces
  • Mentors team members on CI/CD practices and tooling
  • Handles story refinement and work estimation for delivery
  • Conducts proof of concept testing to assess new ideas
  • Automates manual release processes
  • Develops and maintains automated test suites for various testing types

Benefits

  • Mentorship opportunities within a collaborative team
  • Focus on continuous improvement in observability
  • Access to advanced monitoring tools and resources
  • Engagement in fast-paced and dynamic projects
  • Opportunity for skill enhancement and professional growth
Full Job Description
Job Description:

This job is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the job include ensuring that software is developed to meet functional, non-functional and compliance requirements, and solutions are well designed with maintainability/ease of integration and testing built-in from the outset. Job expectations include a strong knowledge of development and testing practices common to the industry and design and architectural patterns.

Responsibilities:
  • Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements
  • Designs, develops, and modifies architecture components, application interfaces, and solution enablers while ensuring principal architecture integrity is maintained
  • Mentors other software engineers and coach team on Continuous Integration and Continuous Development (CI-CD) practices and automating tool stack
  • Executes story refinement, definition of requirements, and estimating work necessary to realize a story through the delivery lifecycle
  • Performs spike/proof of concept as necessary to mitigate risk or implement new ideas
  • Automates manual release activities
  • Designs, develops, and maintains automated test suites (integration, regression, performance)
  • Monitoring - The ability to understand the performance and availability for services, applications and infrastructure components. (What is going on?)
  • Observability - The context to why an application is experiencing a problem. (Why is it going on?)


Required Qualifications:
  • Minimum of 5+ years of experience in enterprise monitoring, observability, infrastructure operations, or a related technical environment
  • JIRA: Ability to create, update, track, and close tickets, Familiarity with ticket lifecycle management
  • Develop and execute basic and advanced searches
  • Interpret and communicate search results
  • Build dashboards and visualizations4
  • Understand Splunk architecture (inputs, hosts, indexes)
  • Support Splunk agent/software deployment on hosts
  • Install and configure Dynatrace (e.g., IMON)
  • Create host groups, management zones, dashboards, and alerts
  • Support metric/event-based monitoring
  • Knowledge of maintenance windows and operational practices
  • Familiarity with RISE processes and cross-team remediation
  • Experience supporting audit deliverables
  • Understanding of risk vulnerabilities and CVEs, including prioritization and remediation support
  • Understanding of host environments (bare metal vs. application hosts)


Desired Qualifications:
  • Experience with: Splunk data ingestion from containers & Dynatrace container monitoring capabilities
  • Familiarity with internal tools and frameworks: MRD (Monitoring Requirements Document - MIPS portal),AppHq, RTO and UCAL designations
  • Strong work ethic and accountability in a fast-paced environment
  • Effective communication skills
  • Ability to quickly learn and adapt to new tools and processes
  • Strong organizational skills with ability to manage multiple concurrent JIRA tickets (up to ~20)
  • Familiarity with Change Management processes (CRQ lifecycle, Change Controls)
  • Continuous improvement mindset with focus on monitoring/observability advancements
  • Proactive knowledge sharing and team collaboration
  • Ability to partner with Enterprise Monitoring teams to improve policy adherence and observability across lines of business


Soft Skills:
  • Strong work ethic
  • Communication - meeting routines, informative emails, ability to document processes, identify areas for improvement
  • Learn and adapt on the fly
  • The Change Management process - CRQ processes, Change Cons
  • Handle up to 20 JIRA tickets concurrently
  • Continuous learning in the monitoring space
  • Proactive approach to knowledge sharing
  • Partner with Enterprise Monitoring team and resources to improve adherence to policy as well as observability across the LOBs


Skills:
  • Application Development
  • Automation
  • Influence
  • Solution Design
  • Technical Strategy Development
  • Architecture
  • Business Acumen
  • DevOps Practices
  • Result Orientation
  • Solution Delivery Process
  • Analytical Thinking
  • Collaboration
  • Data Management
  • Risk Management
  • Test Engineering


Shift:
1st shift (United States of America)

Hours Per Week:
40

About Bank of America Corporation

Bank of America Merrill Lynch is the corporate and investment banking division of Bank of America. It provides services in mergers and acquisitions, equity and debt capital markets, lending, trading, risk management, research, and liquidity and payments management. It was formed through the combination of the corporate and investment banking activities of Bank of America and Merrill Lynch following the acquisition of the latter by the former in January 2009. Bank of America completed the acquisition of Merrill Lynch & Co on 1 January 2009. Bank of America began rebranding all of its corporate and investment banking activities under the Bank of America Merrill Lynch name in September 2009. In April 2010, Bank of America Merrill Lynch appointed Christian Meissner as head of investment banking for Europe, Middle East and Africa. In April 2011, Bank of America Merrill Lynch integrated its corporate and investment banking operations into a single division. In October 2013, Bank of America Merrill Lynch was recognised as the Most Innovative Investment Bank of the Year in The Banker's Investment Banking Awards.

Bank of America Corporation Careers

Join the dynamic team at Bank of America Corporation, a premier global financial institution where innovation, leadership, and growth go hand in hand. As one of the largest banks in the world, we offer unparalleled job opportunities and a culture that values diversity, inclusion, and professional growth. Work You’ll Do At Bank of America Corporation, you’ll be part of a team that’s dedicated to making a real difference. Whether you’re helping families buy their first home, advising businesses on expansion, or developing cutting-edge financial technologies, your work will have an impact. Our commitment to leadership in the financial industry has never been stronger, and we need passionate, skilled professionals to lead our journey. Explore a World of Opportunities From entry-level positions to leadership roles, Bank of America Corporation offers a variety of career paths in areas such as investment banking, technology, marketing, and risk management. Our job opportunities span the globe, providing the chance to work alongside the best in the industry and develop skills that will propel your career forward. Internship Programs Kickstart your career with Bank of America Corporation’s internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that complements your academic studies. Interns gain invaluable networking opportunities, receive mentorship from seasoned professionals, and learn about the culture and operations of a global financial leader. Benefits and Growth Bank of America Corporation is committed to the well-being and continuous professional development of our team members. We offer a competitive benefits package that supports the health, financial stability, and work-life balance of our employees. Our training programs and development initiatives ensure that every team member has the opportunity to grow and advance within the company. Inclusive Culture We believe our strength lies in our diversity. Bank of America Corporation fosters an inclusive environment where all employees can thrive. Through diversity training and a commitment to equal opportunities, we cultivate leadership and innovation that reflect the wide-ranging communities we serve. Join Our Team Are you ready to advance your career at a company that’s at the forefront of the financial industry? Explore the positions available at Bank of America Corporation and find where your skills and interests align with our needs. We are continuously hiring and looking for individuals who are curious, creative, and eager to drive change. Stay Connected Keep up to date with the latest from Bank of America Corporation Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that match your career interests and get insider tips that can help you during your application and interview process. Bank of America Corporation is not just a company—it’s a place where you can shape your future and the future of finance. Join us and be part of a team that’s redefining what a bank can be.
Learn more about Bank of America Corporation
Size
208,000 employees
Market Cap
$260.3 billion
Industry
Net Income
$17.8 billion
Founded
1998
5 Year Trend
-1.4%
NASDAQ

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