Salesforce

Software Engineer II, Datastores

Salesforce$100K — $130K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in Database, Site Reliability Engineering, or infrastructure operations.
  • Proficient in Go, PHP/Hacklang, Python, Ruby, or Java.
  • Ability to write code with clarity and maintainability.
  • Experience with distributed data storage systems like MySQL, Postgres, Kafka, Cassandra, or ElasticSearch.
  • Experience deploying and operating server software on Linux at scale.
  • Familiarity with cloud infrastructure, particularly AWS.
  • Knowledge of deployment automation tools such as Chef, Terraform, Ansible, or Puppet.

Responsibilities

  • Operate and enhance a large, highly-available database infrastructure using MySQL and Vitess.
  • Develop self-service tools for database infrastructure management.
  • Collaborate with engineering teams on database storage requirements throughout the development lifecycle.
  • Create tools and dashboards to monitor database performance.
  • Participate in on-call rotation to address production issues and collaborate on resolutions.

Benefits

  • Work with a diverse and inclusive team environment.
  • Encouragement for learning and growth opportunities.
  • Support for collaboration and mutual development among team members.
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

Build the infrastructure powering work!

Our Team

Slack's Datastores team builds and operates the database platform powering Slack. We write software to manage thousands of stateful hosts, providing several petabytes of online database capacity. We are building one of the fastest-growing database platforms in the world. Our MySQL databases run in . You can read more about our migration to Vitess at: Scaling Datastores at Slack with Vitess

Background

Slack enables people all over the world to communicate and collaborate together. Teams of all scales from the world’s largest public companies to the smallest of startups use Slack to get work done, so we take performance and reliability very seriously. A taste of our scale:

  • 5 billion+ messages are sent per week, half of those outside the United States

  • Every day we see over 10M+ daily active users, 30+ billion web requests, and 200+ billion database queries.

For millions of people, Slack is the primary communication tool they use at work all day long. They expect it to be exceptionally.


Core Infrastructure at Slack

We operate at tremendous scale with systems that process millions of events per second. Teams in our group maintain and build the lower levels of our stack, including:

  • Edge services

  • Datastores and Caches

  • Real-time messaging

  • Asynchronous background job processing

We know we've done our job correctly when none of our users think about us. We don't typically ship new user-facing features, but rather ensure our systems are incredibly performant, highly available, reliable and scalable. In other words, Slack just works seamlessly.

Slack's API and web backend is built on, our backend services are written in Java and Go, and we use Vitess as our storage engine. Our architecture is constantly evolving to handle millions more users. You can read about how we scaled our datastores with Vitess, how we respond to incidents, and much more on our blog.


If you were to join Slack, here are the types of things you would do over the course of a typical week:
  • Operate and enhance our large, highly-available database infrastructure, utilizing technologies such as MySQL and Vitess.
  • Develop tools to enable self-service and self-managing capabilities of our database infrastructure so that other teams can operate full-stack while rapidly building new features for our customers.

  • Collaborate with engineering teams on their database storage needs, and advise them throughout the development lifecycle.

  • Write code to capture database performance, and create tools and dashboards to provide actionable insight into that data.

  • Participate in our on-call rotation and collaborate with our operations team to triage and resolve production issues.


You may be a fit for this role if you:
  • Have been working in Database, Site Reliability Engineering, or infrastructure-owning teams with increasing responsibilities for 3+ years.

  • Have professional experience using Go, PHP/Hacklang, Python, Ruby, or Java.

  • Write code that can be easily understood by others with an eye towards clarity and maintainability.

  • Have experience working with distributed data storage systems, at scale and in a team environment. Some examples include: a relational database like MySQL/Postgres, or systems like Kafka, Cassandra, or ElasticSearch.

  • Deployed server software on Linux, and then operated it at scale. You’ve debugged its problems, and analyzed and optimized its performance.

  • Have experience operating cloud infrastructure, especially AWS.

  • Are familiar with deployment automation/configuration management tools like Chef, Terraform, Ansible, or Puppet.

  • You're excited to learn new technologies, explain technical concepts and identify trade-offs to find the best suited solution for a problem.

  • Are curious about how things work; when they break you are eager and able to help fix them.


Core Infrastructure is a diverse and inclusive team that treats their colleagues exceptionally well. We are happy to help you learn what you need to know; we encourage and support each other’s growth and thus it’s not expected that you would have expertise across all of these areas.

Come join us!

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

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Apply Now

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Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
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