BigCommerce

Software Engineer II

BigCommerce$124K — $193K *
US-AnywhereRemote in United States
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of professional software engineering experience
  • Proficiency in Go or another modern backend language such as Python, PHP, or Java
  • 1+ year of experience with AI/ML systems in production or production-adjacent environments
  • Familiarity with modern GenAI ecosystems like OpenAI and Hugging Face
  • Exposure to NLP tasks using LLMs (text classification, named entity recognition)
  • Basic working knowledge of cloud platforms (AWS, GCP, Azure)
  • Experience with SQL and structured data

Responsibilities

  • Build, test, and integrate AI solutions including LLM-based systems
  • Implement systems to extract structured information and classify content
  • Contribute to a shared AI platform focusing on reuse and developer experience
  • Translate requirements into production-quality AI components
  • Optimize AI systems for performance, cost, and reliability
  • Stay current with AI/ML trends and evaluate tools and technologies
  • Collaborate with Product Managers and Engineering partners to understand requirements and contribute to planning

Benefits

  • Hybrid work model for Austin Metro candidates, three days in office
  • Hands-on exposure to complex problem spaces
  • Opportunity for growth in technical skills and influence
  • Supportive team culture that values communication and collaboration
  • Potential for variable compensation such as bonuses or equity.
Full Job Description

We are looking for an AI Engineer to help build and evolve AI capabilities that support a wide range of business use cases across the organization. You will be a contributing member of a focused AI services team, working alongside experienced engineers and Product partners to deliver reliable, scalable AI solutions.

In this role, you will contribute to AI initiatives from design through production delivery, implementing well-scoped AI features and components with limited direction. This role offers hands-on exposure to complex problem spaces, real ownership of individual deliverables, and the opportunity to grow your technical skills and influence over time.

What You’ll Do:

  • Build, test, and integrate AI solutions such as LLM-based systems, RAG pipelines, agents, and orchestration layers

  • Implement systems to extract structured information from descriptions, classify content against taxonomies, and generate content aligned with organizational ontologies

  • Contribute to a shared AI platform with a focus on reuse, maintainability, and internal developer experience

  • Translate well-defined requirements into working, production-quality AI components with minimal direction

  • Optimize AI systems for performance, cost, and reliability

  • Stay current with AI/ML trends and participate in evaluations of new tools and technologies

  • Collaborate with Product Managers and Engineering partners to understand requirements and contribute to technical planning

  • Communicate progress, blockers, and technical decisions clearly and in a timely manner

  • Balance speed and quality, and seek guidance when navigating complex tradeoffs

Who You Are:

  • 4+ years of professional software engineering experience

  • Proficiency in Go or another modern backend language such as Python, PHP, Java,

  • 1+ year of experience building or working with AI/ML systems, including in production or production-adjacent environments

  • Familiarity with modern GenAI ecosystems (OpenAI, Anthropic, Hugging Face, Braintrust, PortKey, LangChain)

  • Exposure to NLP tasks via LLMs (text classification, named entity recognition, extraction, summarization)

  • Basic working knowledge of cloud platforms (AWS, GCP, or Azure)

  • Experience with SQL and working with structured data

  • Experience with RabbitMQ, Grafana or Prometheus

Nice to Have:

  • Familiarity with vector databases, inference engines, or data persistence layers

  • Familiarity with structured output handling (JSON mode, schema validation, output parsing)

  • Proficiency with current frontend frameworks such as React

What Success Looks Like

  • AI components are delivered with quality and meet defined requirements

  • Code is well-structured, tested, and easy for teammates to build on

  • Blockers and risks are surfaced early and communicated clearly

  • You are actively growing your understanding of the AI/ML domain and the teams systems

  • You contribute positively to team velocity and culture

Work Where You Thrive

For candidates based in the Austin Metro area, this role follows a hybrid work model, with three days per week in the office to balance focused individual work and meaningful in-person collaboration.

#LI-TK1

#LI-REMOTE

(Pay Transparency Range Base + Commission: $124,000.00-$193,000.00 USD)

Compensation Transparency

The national base salary range for this role is posted above in this job post.

Final compensation will be determined based on factors such as relevant experience, skills, qualifications and geographic location. We also consider internal equity to help ensure fair and consistent pay practices across our teams.

Where applicable, this role may also be eligible for variable compensation (such as bonus or commission), equity, and benefits in accordance with local policies. Details will be shared during the hiring process. We are committed to equitable and transparent pay practices that align to market data, internal equity, and individual contribution.

About BigCommerce

BigCommerce is a software company that provides a platform for online businesses to create and manage their e-commerce websites. The company was founded in 2009 and is headquartered in Austin, Texas, U.S. Its platform allows businesses to create online stores, manage their products, process payments, and handle shipping and fulfillment. The company offers a range of plans for businesses of different sizes, from small startups to large enterprises. As of 2020, the company has more than 60,000 customers in over 120 countries. BigCommerce is a privately held company and has raised over $200 million in funding.
Learn more about BigCommerce
Size
813 employees
Market Cap
$597.2 million
Industry
Net Income
-$37.5 million
Founded
2009
Revenue
$152.3 million
NASDAQ

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