Zello keeps frontline workers connected with instant, voice-first communication - and the quality of that experience is everything. We're adding a Software Engineer I - AI Generalist to our Quality Engineering team to use AI to raise our overall quality posture and then flex across the engineering org wherever the leverage is highest. This is a rare entry point: you'll get exposure across testing, tooling, and product engineering, and use what you learn to shape where your career goes next. After a successful first year, you will have • Stood up AI-assisted testing that measurably improved coverage or cycle time on workflows that used to be manual-only. • Built at least one AI harness or tool that the QE or broader engineering teams actually adopted into their daily work. • Shipped real code across more than one part of the stack, embedded with an engineering squad and trusted by it. • Developed a clear sense of the domains that energize you - grounding a concrete conversation about your next step. What you'll do • Use AI tools and agents to accelerate test creation, execution, and triage across Zello's clients and services. • Do targeted manual testing where it matters, and turn repetitive manual checks into durable automation. • Build small tools and AI harnesses that make the whole engineering org faster. • Rotate into engineering squads (iOS, Android, Web, backend) to contribute code with agent assistance. • Find quality gaps before they ship, and propose the fix rather than just filing the bug. • Communicate clearly and concisely with a distributed team, surfacing blockers early. Who you are • You've built something real - a project, internship, hackathon entry, or open-source contribution - and can walk through what you made and why. • You already use AI coding tools as a force multiplier and are eager to push how far they go. • You write code in at least one language (Python, JS/TS, Java, Swift, Kotlin, or Go) and pick up new stacks fast. • You go broad willingly - you'd rather touch four parts of the system than specialize in one on day one. • You spot problems and move them toward done without waiting to be told each step. • You make the people around you faster, and your writing is clear enough that others can act on it. • You have 0-3 years of experience and are early in your career. This Role Is Not • A manual-only QA seat - automation and building are core to the job. • A deep specialist track in one platform or one test framework. • A senior or lateral hire - this is deliberately an entry point with room to grow fast. • A role where you wait for a spec - you'll be trusted to find leverage and act on it. We hire for potential, passion for our mission, and a knack for solving difficult problems over checking every qualification box. We have competitive pay, equity with significant upside, and intentionally design our benefits to encourage healthy and well-balanced employees, flexible schedules and time off. We even offer a sabbatical after every five years of service so you're able to pursue and enjoy what matters most to you. And of course, we wouldn't be a technology company without a ping-pong table and free snacks in our break room. Join us!