What you'll doDocusign is seeking a Software Engineer to work on the next generation of our Search and Data Platform. As part of the Intelligent Agreement Management (IAM) initiative, our team is transitioning customer-facing reporting and search capabilities to a modern, highly scalable cloud data platform. You will move beyond standard feature development to build the distributed infrastructure that allows millions of users to instantly discover, filter, and analyze their agreements. We are looking for a builder who has experience with modern search frameworks, distributed systems, and solving "never-been-done-before" problems at scale. You will work closely with product leaders from proof-of-concept to V1 release, ensuring our solutions are fault-tolerant, secure, and blazingly fast.
This position is an individual contributor role reporting to the Sr. Manager, Machine Learning.
Responsibility- Build fault-tolerant, high-throughput search systems using microservices architecture
- Lead the implementation and optimization of search clusters to ensure sub-second query performance across petabytes of data
- Develop and deploy scalable services in Azure, leveraging containerization (Docker/Kubernetes) and infrastructure-as-code
- Collaborate with Product Management to translate business requirements into technical designs, drive implementation, write ample test coverage, and oversee the release process
- Conduct code reviews, and work with cross-site teams to drive engineering best practices
- Identify and resolve production issues, ensuring 99.99% availability for critical search services
Job DesignationHybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bringBasic- BS in Computer Science, Electrical Engineering, Informatics, or relevant fields
- 3+ years of software development experience in object-oriented languages (C#, Java, C++, or Go)
- 1+ years of experience with large-scale data systems and search engines (e.g., Elasticsearch, Solr)
- 1+ years of experience with distributed data processing frameworks (e.g., Apache Spark, Kafka)
- 1+ years of experience building services in public cloud environments (Azure, AWS, or GCP)
Preferred- Master's degree in Computer Science or related field
- Direct involvement in the design and operation of high-availability SaaS platforms (99.9%+ uptime)
- Solid understanding of CI/CD pipelines and tools (Git, Jenkins, Azure DevOps)
Wage TransparencyPay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
Based on applicable legislation, the below details pay ranges in the following locations:
California: $118,000.00 - $183,050.00 base salary
Washington, Maryland, New Jersey and New York (including NYC metro area): $111,900.00 - $162,250.00 base salary
This role is also eligible for the following:
- Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
- Stock: This role is eligible to receive Restricted Stock Units (RSUs).
Global benefits provide options for the following:
- Paid Time Off: earned time off, as well as paid company holidays based on region
- Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
- Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
- Retirement Plans: select retirement and pension programs with potential for employer contributions
- Learning and Development: options for coaching, online courses and education reimbursements
- Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.
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