Sierra Club

Software Engineer, Agent - Financial Services

Sierra Club • $120K — $160K *
San Francisco, CA 94112In-Person
Finance & Insurance
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of experience building production-grade systems
  • Strong problem-solving skills in dynamic environments
  • Ability to take ownership and ship solutions
  • Experience in customer engagement for problem-solving
  • Excellent communication skills for varied audiences
  • Interest or experience in financial services is a plus

Responsibilities

  • Design high-performing, production-ready AI agents
  • Drive the entire Agent Development Life Cycle (ADLC)
  • Collaborate with large enterprises and innovative startups
  • Shape the future of Sierra's core platform based on customer insights
  • Explore leading-edge voice models for enterprise clients

Benefits

  • Unlimited paid time off
  • Medical, dental, and vision coverage for employees and families
  • Life insurance and disability coverage
  • Retirement plan based on location
  • Parental leave and fertility benefits
  • Complimentary lunch and snacks
  • Discretionary stipend for personalized benefits
  • Unique offering of free alphorn lessons
Full Job Description
What you'll do
  • Design and deliver production-grade AI agents: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes-they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
  • Drive the Agent Development Life Cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
  • Partner with large enterprises and cutting-edge startups: You'll work directly with leaders at some of the world's largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
  • Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
Example projects

These are some examples of projects that engineers on our team have worked on recently:
  • Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
  • Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
  • Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog!
  • Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
  • Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
What you'll bring
  • Experience building and scaling end-to-end production systems.
  • Strong technical problem-solving skills, especially in fast-changing, ambiguous environments.
  • A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship.
  • Comfort working directly with customers to understand their needs and solve real-world problems.
  • Excellent communication skills-clear, direct, and persuasive across technical and non-technical audiences.
  • Genuine interest in Financial Services and improving the end customer experience. Experience in financial technology, implementations at financial institutions, working inside of these institutions or familiarity with financial services security and compliance requirements (fair lending, PII handling, etc.) are a strong plus.
Even better...
  • Experience building or deploying AI/LLM systems in production
  • Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
  • Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
  • Prior experience with React, TypeScript, and/or Go
  • Previous roles where you interfaced with customers or led technical projects with external stakeholders
What we offer

We want our benefits to reflect our values and offer the following to full-time employees:
  • Flexible (unlimited) paid time off
  • Medical, dental, and vision benefits for you and your family
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family building benefits through Carrot
  • Lunch, as well as delicious snacks and coffee to keep you energized
  • Discretionary benefit stipend giving people the ability to spend where it matters most
  • Free alphorn lessons

About Sierra Club

The Sierra Club is a nonprofit organization that promotes environmental conservation. It was founded in 1892 by John Muir and is one of the oldest and largest environmental organizations in the United States. The organization has over 3.8 million members and supporters and is dedicated to protecting the planet's natural resources and wildlife. The Sierra Club engages in a variety of activities, including lobbying for environmental legislation, organizing outdoor activities, and publishing a magazine. The organization is headquartered in Oakland, California.
Learn more about Sierra Club
Size
800 employees
Industry
Education, Government & Non-Profit
Founded
1892
* Ladders Estimates

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