Amazon

Software Development Manager (SDM), Enterprise Foundational AI

Amazon • $184K — $250K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of engineering team management experience
  • 7+ years working directly within engineering teams
  • 7+ years leading development of cloud-based applications
  • Bachelor's degree in Computer Science, Engineering, Mathematics, or related field
  • In-depth knowledge of software development life cycle practices
  • Experience partnering with product or program management teams
  • Proven track record in recruiting, mentoring, and managing software engineers

Responsibilities

  • Lead and coach a team of 10+ software engineers to foster growth
  • Own delivery and operational health of Tier 1 services throughout their lifecycle
  • Set and communicate priorities while maintaining focus on top services
  • Deliver reusable technical primitives for Amazon builders
  • Create core end-to-end products for seamless collaboration
  • Collaborate across teams to ensure safe migrations and clear timelines
  • Instrument productivity outcomes for enterprise visibility

Benefits

  • Comprehensive health insurance (medical, dental, vision, prescription)
  • 401(k) matching
  • Paid time off and parental leave
  • Support for adoption and surrogacy reimbursement
  • Mental health support and employee assistance program
  • Flexible spending accounts
Full Job Description
Do you want to shape how every Amazonian meets, collaborates, and gets work done in an AI-native world? Enterprise Foundational AI (EFAI) is building the foundational AI products and primitives that power Amazonian productivity globally, and we are looking for a Manager III, Software Development to lead our Meetings, Collaboration & Productivity team. You will lead a team of 10+ engineers building both the reusable AI building blocks that Amazon builders compose and the end-to-end products that any Amazonian can adopt, while driving a Tier 1 service to a clean, well-managed completion.

Own high-impact scope: collaboration intelligence, and pre-/in-/post-meeting workflows used across Amazon.

Build for leverage: deliver primitives that other builders reuse and core products that solve common workflows independent of org or role.

Lead at the frontier: make AI an embedded, intuitive layer in how Amazonians work, not a separate tool to adopt.

Grow people: develop engineers across levels and shape the next generation of technical and people leaders.

Key job responsibilities

- Lead, coach, and grow a team of 10+ software engineers, owning performance, career development, in-flight promotions, and hiring.

- Own delivery, operational excellence, and on-call health for Tier 1 service through its lifecycle, from launch to deprecation.

- Set and communicate clear priorities, maintaining top priority services at large scale while phasing in new initiatives on a capacity-driven timeline.

- Deliver primitives (for example the Meeting Agent Platform, and meeting data APIs) that other Amazon builders compose into their own products.

- Deliver core, end-to-end products (collaboration intelligence, pre-/in-/post-meeting workflows) that Amazonians adopt regardless of role.

- Partner across organizations to sequence migrations and launches safely, and communicate timelines, capacity, and risk transparently to stakeholders.

- Instrument outcomes so enterprises have clear line-of-sight into how their productivity grows.

A day in the life

Your day spans two worlds. In the morning you might review the phased rollout of a service authentication workflow and aligning with partner and security teams on rollback safeguards before accelerating traffic. Mid-day you meet with product and stakeholders on the Agent Platform roadmap, unblocking builders who compose your primitives into their own agents. In the afternoon you hold 1:1s with engineers and review a design for a post-meeting workflow. Throughout, you keep the team anchored on meetings and collaborations as the top priority while giving them a clear, motivating line of sight into the forward roadmap.

About the team

Enterprise Foundational AI (EFAI) accelerates Amazon's AI-native transformation by building, integrating, and scaling foundational AI products and experiences that power Amazonian productivity globally. We deliver two categories of work: technical primitives, the unified, secure, and intelligent building blocks that AI application builders compose to ship faster without reinventing common capabilities; and core AI products and experiences that solve end-to-end use cases common across Amazon, independent of organization or job role.

The Meetings, Collaboration & Productivity team is EFAI's engine for how Amazonians meet, collaborate, and get work done. We build both layers of that model within our domain: primitives such as the Agent Platform, calendar MCP tools, and scheduling building blocks; and core products such as post-meeting agentic workflows. Our culture pairs high operational standards with genuine invention: we hold a Tier 1 service bar while inventing the AI-native experiences that will replace the old ways of working. Our aspiration, shared across EFAI, is that within a year every Amazonian uses AI as an embedded, intuitive part of how work gets done, so people focus on high-judgment decisions, creativity, and customer obsession while AI handles high-volume, repeatable work end-to-end.

BASIC QUALIFICATIONS

- 3+ years of engineering team management experience

- 7+ years of working directly within engineering teams experience

- 7+ years of leading development of applications backed by AWS services or using other cloud based technologies and services experience

- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field

- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations

- Experience partnering with product or program management teams

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy

- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

PREFERRED QUALIFICATIONS

- Experience building web applications with React and modern web technologies

- Experience delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 184,900.00 - 250,200.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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