Software Development Engineer

Zoom Video Communications, Inc.

$158K — $186K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in Information Systems Management, Computer Science, or related field; foreign equivalent acceptable.
  • Minimum 3 years experience in backend service development using C++.
  • Minimum 3 years experience with realtime communication systems and microservice architectures.
  • Minimum 3 years experience using Protocol Buffers (Protobuf) for data handling.
  • Minimum 3 years experience in server-side data management for 2D graphics or similar applications.
  • Minimum 3 years experience with CI/CD tools like Jenkins and GitLab.
  • Minimum 3 years experience in performance testing and optimization of software systems.
  • Minimum 3 years experience monitoring cloud services using logging tools.

Responsibilities

  • Architect and evolve large-scale real-time service frameworks for improved scalability and latency.
  • Develop and integrate AI-driven solutions to boost automation and adaptability in collaborative systems.
  • Create standardized data models and inter-service communication layers for interactive applications.
  • Oversee the continual software development and integration using platforms like Jenkins.
  • Establish performance benchmarking strategies, including load generation and telemetry analytics.
  • Monitor and troubleshoot cloud services through logging and monitoring tools.

Benefits

  • Comprehensive perks and benefits focused on physical, mental, emotional, and financial health.
  • Support for work-life balance and meaningful community contributions.
  • Flexible telecommuting arrangement, allowing remote work from various U.S. locations.
Full Job Description
Immigration sponsorship is not available for this position
Responsibilities:
  • Architect and evolve large-scale real-time service frameworks to improve scalability, reliability, and latency performance, leveraging C++ and modern distributed systems design principles;
  • Develop and integrate backend agentic AI solutions to enhance automation, intelligence, and adaptability in real-time collaborative systems-enabling autonomous service orchestration, intelligent data processing, and adaptive feature delivery;
  • Develop standardized next-generation data models and inter-service communication layers for collaborative and interactive applications, incorporating advanced frameworks (e.g., Protobuf, gRPC) and ensuring backward compatibility across releases;
  • Administer the continuous process of software development/integration/deployment utilizing Jenkins, Gitlab, and related;
  • Establish and oversee performance benchmarking strategies, including creation of distributed load generation tools, synthetic test scenarios, and telemetry-based performance analytics;
  • Monitor and troubleshoot cloud services using logging and monitoring tools.


What we're looking for:

Requires a master's degree in Information Systems Management, Computer Science, a related field, or a foreign equivalent. Must have 3 years of experience in the job offered or related occupation. Must have 3 years of experience in the following:
  • 3 years of experience in C++ for backend service development;
  • 3 years of experience in Realtime communication systems and micro service architectures;
  • 3 years of experience in Protocol Buffers (Protobuf) for data serialization and communication;
  • 3 years of experience developing server-side data management for 2D graphics or similar applications;
  • 3 years of experience with CI/CD tools such as Jenkins and GitLab for software development, integration, and deployment;
  • 3 years of experience performing performance testing, profiling, and optimization of software systems;
  • 3 years of experience monitoring and troubleshooting cloud-based services using logging and monitoring tools.
  • Telecommuting work arrangement permitted: position may work in various unanticipated locations throughout the U.S. Position does not require international or domestic travel.


Salary Range or On Target Earnings:

Minimum:
$158,104.00

Maximum:
$186,000.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

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