Job Summary:
Seeking a Software Developer with 3+ years of software development experience to support a strategic API modernization initiative. The role focuses on migrating existing APIs to Spring-based services and supporting the evolution toward AI-enabled customer support solutions. The ideal candidate will have strong Java, Spring Boot, REST API, web services, and integration experience, along with an understanding of microservices architecture and legacy API modernization.
Key Responsibilities:
• Analyze existing integration logic and implementations.
• Translate existing workflows and API functionality into modern Spring-based services.
• Design, develop, and maintain REST APIs supporting platform capabilities.
• Collaborate with architects, developers, business stakeholders, and integration teams to modernize legacy services.
• Participate in API migration efforts supporting customer troubleshooting, repair, and support workflows.
• Ensure scalability, reliability, security, and performance of newly developed APIs.
• Assist with integration efforts related to AI-enabled customer support and workflow automation initiatives.
• Participate in code reviews, design discussions, testing, and deployment activities.
• Create technical documentation and support knowledge transfer activities.
• Work closely with onshore and offshore development resources.
Required Qualifications:
• 3+ years of software development experience.
• Strong Java development experience.
• Experience developing RESTful APIs and developing or consuming web services.
• Strong experience with Spring Boot and related Spring technologies.
• Understanding of API design, integration patterns, and microservices architecture.
• Experience with source control tools such as Git.
• Strong troubleshooting and problem-solving skills.
Preferred Qualifications:
• Experience with Tibco BusinessWorks, Tibco EMS, or related Tibco integration technologies.
• Experience converting or modernizing Tibco-based integrations.
• Exposure to AI, conversational AI, Agentic AI, IVA, IVR, or customer support platforms.
• Experience supporting call center or customer service applications.
• Full-stack or UI development experience.
• Cloud platform experience.
• Telecommunications industry experience.
