Job Requisition ID: 54629 Opening Date: 07/28/2026Closing Date: 08/11/2026Agency: Department of Innovation and TechnologyClass Title: INFORMATION SYSTEMS ANALYST I - 21165 Skill Option: Client Services - Information Technology Bilingual Option: NoneSalary: Anticipated Starting Salary:$6,952.00/Monthly - Full Range: $6,952.00 - $10,130.00/MonthlyJob Type: SalariedCategory: Full Time County: SangamonNumber of Vacancies: 1Bargaining Unit Code: RC063 Professional Employees, Educators,Juvenile Justice School Counselors and Special Education Resources Coordinators,and Physicians AFSCMEMerit Comp Code: N/A

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Proof of educational coursework is required. Acceptable proof of coursework includes unofficial transcripts, copies of official transcripts, account records (including screenshots) of academic coursework, and any similar documents created by an academic institution.

This position serves as a Software Asset Management (SAM) Analyst for the Department of Innovation & Technology (DoIT), providing specialized professional and technical advisory services across all aspects of Software Asset Management, including the maintenance of information for software procurements, contracts, asset entitlements, assignments, and usage. In this role, you will perform analysis and evaluation of supported agency software requests and of agency software needs, including verification of license compliance. In addition, you will participate in the analytical functions required to adapt, configure, or develop application configurations within various SAM components to develop automation of SAM functions. If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position with DoIT!

As a State of Illinois employee, you receive a comprehensive benefits package including:
• Competitive Group Insurance benefits including health, life, dental and vision plans
• Flexible work schedules (when available and dependent upon position)
• 10 -25 days of paid vacation time annually (10 days for first year of state employment)
• 12 days of paid sick time annually which carry over year to year
• 3 paid personal business days per year
• 13-14 paid holidays per year dependent on election years
• 12 weeks of paid parental leave
• Pension plan through the State Employees Retirement System
• Deferred Compensation Program - voluntary supplemental retirement plan
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Essential Functions

• Under general direction, serves as a Software Asset Management (SAM) Analyst for the Department of Innovation & Technology (DoIT), providing specialized professional and technical advisory services across all aspects of Software Asset Management, including the maintenance of information for software procurements, contracts, asset entitlements, assignments, and usage.
• Performs analysis and evaluation of supported agency software requests and of agency software needs, including verification of license compliance.
• Participates in the analytical functions required to adapt, configure, or develop application configurations within various SAM components to develop automation of SAM functions.
• Provides guidance to lower-level professionals engaged in Client Service activities to assist them in determining appropriate Information Technology Software resources, and in recognizing errors and identifying possible solutions.
• Keeps abreast of new developments in the information technology field by continuing education through online training platforms, meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures.
• Performs other duties as required or assigned, which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college with coursework in computer science or a directly related fields.
• Requires one (1) year of professional experience in client services or a related Information Technology field.

Specialized Skills

• Requires one (1) year of professional experience with Windows Server and Desktop Operating Systems, including configuration, troubleshooting, performance optimization and support of software deployment and license compliance for enterprise-level environments and new hardware implementations.
• Requires one (1) year of professional experience in IT contract management and software licensing management, with ability to analyze, interpret and ensure compliance with complex software agreements asset entitlements, procurements, assignments, and usage, including participation in auditing and compliance verification activities.

Preferred Qualifications (In Order of Significance)

• One (1) year of professional experience with Windows Server or Desktop Operating Systems, including configuration, troubleshooting, performance optimization and support of software deployment and license compliance for enterprise-level environments and new hardware implementation.
• One (1) year of professional experience in IT contract management and software licensing management, with ability to analyze, interpret and ensure compliance with complex software agreements asset entitlements, procurements, assignments, and usage, including participation in auditing and compliance verification activities.
• One (1) year of professional experience utilizing micro-computer hardware and software, including elevation, implementation, and maintenance of technology solutions across diverse platforms and supporting analytical or automation-related functions associated with Software Asset Management tools or systems.
• One (1) year of professional experience with office automation software, including Microsoft Outlook, Word, Excel, and Adobe products, including developing, maintaining, and publishing technical documentation, procedures, reports, analytical tools, and knowledge Base content to support Software Asset Management (SAM) functions.
• Ability to analyze data logically and exercise sound judgment in defining and evaluating problems of an operational or procedural nature.
• Ability to gain and maintain effective working relationships with associates, vendors, clients and others.
  Developed verbal and written communication skills to present technical information clearly and precisely to diverse audiences, including business users, development teams, and agency executives.

Conditions of Employment

• Requires the ability to verify identity.
• Requires employment authorization to accept permanent full-time position with State of Illinois.
• Requires the ability to pass a position specific, agency required background check and requires self-disclosure of criminal history.
• Requires the ability to travel in the performance of duties.
• Requires the ability to work outside of normal hours to meet deadlines.
• Requires the ability to attend seminars, conferences, and training to remain current on methods, tools, ideologies, or other industry related topics relevant to job duties.
• Requires the ability to lift and carry objects or equipment weighing up to 10 pounds. This is considered sedentary work as defined by the U.S. Department of Labor (20 CFR 404.1567(a)). Sedentary work involves lifting no more than 10 pounds at a time and requires occasional lifting, carrying, walking, and standing.
• The conditions of employment listed are incorporated and/or related to any duties included in the position description.

Work Hours: Monday-Friday 8:30am-5:00pm (work hours may vary)
Headquarter Location: 201 W Adams St, Springfield, Illinois, 62704
Work County: Sangamon
Agency Contact: [email protected]
Posting Group: Science, Technology, Engineering & Mathematics

This position DOES contain "Specialized Skills" (as that term is used in CBAs).

The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation, and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.

APPLICATION INSTRUCTIONS

Use the "Apply" button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any sub