Job Requisition ID: 57599
BPIS: 08477
Opening Date: 07/28/2026
Closing Date: 08/11/2026
Agency: Department of Healthcare and Family Services
Class Title: SENIOR PUBLIC SERVICE ADMIN (40070)
Skill Option: General Administration/Business Marketing/Labor/Personnel
Bilingual Option: None
Salary: Anticipated starting salary $11,000/mo.; Full salary range $11,000 - $13,000/mo.
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Federally Funded, Gubernatorial (Management Bill) Exclusion from Collective Bargaining Coverage
A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.
Position Overview:The Department of Healthcare and Family Services, dedicated to improving lives for 3.2 million Illinoisans, is seeking to hire a highly motivated, qualified individual in the Bureau of Hospital and Provider Services. This position plans, develops and implements policies and procedures to ensure compliance with federal and state guidelines, develops long range plans for the programs, manages medical provider enrollment services, including hospital and non-institutional providers, develops and presents training and education to healthcare providers, confers with legislators, supervises a large staff and serves as agency spokesperson.
The ideal candidate will demonstrate their dedication to teamwork, the ability to work in a fast-paced, ever-changing environment, a strong supervisory background including experience managing a large staff, managing large scale operations, and the desire to promote and provide quality services on behalf of the State of Illinois.
HFS values employees with different backgrounds, life experiences, and talents.
Employees receive a robust benefit package including:
- Monday-Friday work schedule
- Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
- Health, Life, Vision, and Dental Insurance
- Pension Plan
- Paid Parental Leave
- Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
- Employees earn (12) paid Sick Days annually.
- New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
- Employees earn (3) paid Personal Days annually.
- (13-14) paid holidays annually (based on start date)
If you are seeking a new opportunity, and this position appeals to you, please apply today!
At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.
Essential Functions- Serves as Chief of the Hospital & Provider Services Bureau.
- Serves as full-line supervisor.
- Directs the training and education of healthcare providers on Title XIX Policies and billing procedures relating to payment of provider claims.
- Directs the planning analysis, review, and evaluation of Department policies toward healthcare
providers. - Serves as Agency spokesperson representing the Department with members of the General Assembly, the Governor's Office, Federal Government Officials, other State Agencies, provider groups, media, and the public.
- Serves as a member of the Senior Management Team in the Division of Medical Programs.
- Performs other duties as requires or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications- Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college.
- Requires prior experience equivalent to four (4) years of progressively responsible administrative work experience working in the field of healthcare services.
Preferred Qualifications- Four (4) years of experience developing and implementing policies and procedures.
- Four (4) years of experience in developing and implementing a training program for medical providers concerning state and federal rules and regulations.
- Four (4) years of professional supervisory experience, preferably in healthcare provider enrollment.
- Four (4) years of experience utilizing a medical eligibility enrollment system, such as the Medicaid Management Information System.
- Four (4) years of experience in the planning, analysis, review, and evaluation of department policies as it relates to healthcare providers.
- Four (4) years of experience acting as spokesperson and subject matter expert for hospital and provider services addressing internal and external stakeholders such as Boards of Directors, elected officials and General Assembly.
- Four (4) years of experience working with personal computer software programs such as Microsoft Office applications.
Conditions of Employment- Requires completion of a background check and self-disclosure of criminal history.
- Requires the ability to travel in the performance of duties, with overnight stays as appropriate.
- Requires the ability to utilize and maintain state issued equipment such as a laptop.
- Overtime is a condition of employment, and you may be requested or required/mandated to work overtime including scheduled, unscheduled or last-minute overtime. This requires the ability to work evenings and weekends.
- Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.
- This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary
of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings. - The Conditions of Employment listed here are incorporated and related to any of the job duties as listed in the job description.
Work Hours: Monday - Friday 8:30 a.m. to 5:00 p.m.
Headquarter Location: 201 S Grand Ave E, Springfield, Illinois, 62704
Work County: Sangamon
Email:Posting Group: Leadership & Management
Term Appointment:
Candidates hired into a term position shall be appointed for a term of 4 years and are subject to a probationary period. The term may be renewed for successive four-year terms at the Director of the Department of Healthcare and Family Services's discretion.
The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
