The PNC Financial Services Group, Inc

Software Architect Sr (GenAI Solutions Architect)

Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in software engineering and architecture
  • Proven experience with enterprise AI and GenAI solutions
  • Experience in Banking, Lending, or regulated financial sectors
  • Strong expertise in LLMs and RAG architectures
  • Expert-level skills in Python with frameworks like FastAPI or Django
  • Knowledge of cloud-native architectures using Kubernetes/OpenShift
  • Understanding of enterprise security controls and compliance frameworks

Responsibilities

  • Define and own architecture for GenAI and Document AI solutions
  • Design architectures based on LLMs, including AI orchestration frameworks
  • Establish architecture standards and governance models
  • Drive end-to-end solution delivery from ideation to deployment
  • Provide architectural oversight for quality and scalability
  • Design intelligent document processing solutions
  • Ensure compliance with regulatory and security standards

Benefits

  • Medical and prescription drug coverage with a Health Savings Account
  • Dental and vision options available
  • Short and long-term disability protection
  • 401(k) with company match and pension plan
  • Educational assistance with select programs fully paid
  • Robust wellness program with financial incentives
  • Paid maternity/parental leave and vacation days based on tenure
Full Job Description
Position Overview

As a Software Architect Sr within PNC's Enterprise Technology (Automation & Platform) organization, you will be based in Dallas, TX or Pittsburgh, PA.

Role Overview
The GenAI Solutions Architect is responsible for defining and delivering enterprise-scale AI and automation architecture, with a focus on Document AI and Generative AI (GenAI) capabilities supporting Banking and Lending platforms.
This role partners with business, product, and engineering teams to design scalable, secure, and compliant solutions, while ensuring alignment with enterprise architecture standards and successful end-to-end delivery.
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Primary Responsibilities
Architecture & Strategy
• Define and own end-to-end architecture for GenAI and Document AI solutions
• Design LLM-based architectures, including RAG pipelines and AI orchestration frameworks
• Establish architecture standards, design patterns, and governance models
• Ensure alignment with enterprise architecture, security, and risk frameworks

Delivery & Execution
• Drive end-to-end solution delivery from ideation through production deployment
• Provide architectural oversight to ensure quality, scalability, and timely delivery
• Support estimation, sizing (T-shirt sizing), and roadmap planning
• Identify and mitigate technical risks, dependencies, and delivery challenges
• Ensure adherence to DevSecOps, CI/CD, and operational readiness practices

Platform & Engineering Enablement
• Architect cloud-native solutions using Kubernetes/OpenShift and microservices
• Design intelligent document processing (IDP) solutions (classification, extraction, validation, summarization)
• Evaluate and integrate GenAI, automation, and emerging technology platforms
• Provide guidance and mentorship to engineering teams and technical leads

Governance & Compliance
• Ensure solutions meet regulatory, security, and data privacy requirements
• Define and enforce AI governance, model lifecycle, and responsible AI practices
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Required Qualifications
Experience
• 10+ years of experience in software engineering and/or architecture
• Proven experience designing and delivering enterprise AI/GenAI solutions
• Experience working in Banking, Lending, or regulated financial environments

GenAI & AI Architecture
• Strong expertise in LLMs, RAG architectures, and enterprise AI integration
• Experience with prompt engineering, orchestration frameworks, and AI lifecycle management
Technology Stack
• Expert-level Python (FastAPI, Django or similar frameworks)
• Experience with Kubernetes/OpenShift (OCP) and cloud-native architecture
• Strong understanding of APIs, microservices, and event-driven architecture
• Experience with CI/CD pipelines and DevSecOps practices
Document AI & Data
• Experience designing document-centric AI solutions (OCR, NLP, IDP)
• Strong knowledge of relational databases and data modeling
Security & Compliance
• Experience with enterprise security controls, secrets management, and compliance frameworks
• Understanding of AI risk, model governance, and data privacy standards
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Preferred Qualifications
• Experience with vector databases, embeddings, and semantic search
• Exposure to Azure OpenAI or cloud-based AI platforms
• Knowledge of Java microservices (Spring Boot) and integration patterns
• Familiarity with NoSQL databases and search platforms (Elastic/OpenSearch)
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Leadership & Competencies
• Ability to influence architecture decisions and drive execution outcomes
• Strong communication skills to translate technical solutions into business value
• Experience working with distributed/onshore-offshore teams
• Demonstrated ownership, accountability, and delivery focus
• Ability to balance strategic architecture with hands-on execution

Job Description
  • Leads in the overall design of cross-functional, multi-platform, and Web-based application systems; oversees all application system processes.
  • Develops application architecture and blueprints aimed at reflecting enterprise business logic.
  • Defines application components, platforms, interfaces, and development tools. Directs mapping activities on specific technology platforms.
  • Provides technical guidance to application development teams. Consults on integration and conversion activities.
  • Conducts reviews, and analyses organizational needs and goals to develop and implement applications.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsCompetitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, Java Full Stack Development, Machine Learning (ML), Risk Assessments, Technical Knowledge

CompetenciesAnalytical Thinking, Application Development Tools, Industry Knowledge, IT Architecture, Platform Architecture, Products and Services, Service Oriented Architecture Technologies, Software Process Improvement (SPI)

Work ExperienceRoles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

EducationBachelors

CertificationsNo Required Certification(s)

LicensesNo Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visitpncthrive.com.

About The PNC Financial Services Group, Inc

PNC is a financial service company providing bank deposit products and services to its community. The company assets (as of December 31, 2011) of approximately $271.2 billion. PNC operations include a regional banking franchise operating primarily in nineteen states and the District of Columbia with more than 2,700 branches, online and mobile services together with 7,400 ATM machines, specialized financial businesses serving companies and government entities, and asset management and processing businesses.

The PNC Financial Services Group, Inc Careers

Join the vibrant team at The PNC Financial Services Group, Inc, a leader in financial services and a beacon of innovation and professional excellence. At PNC, we are committed to fostering a workplace where every team member can thrive and contribute to our collective success.

Work You’ll Do

Embark on a career with PNC and be part of a company that values diversity, leadership, and professional growth. Our team is dedicated to helping individuals and communities thrive by living our values and demonstrating our commitment to performance and integrity.

Explore Job Opportunities and Internships

Whether you're starting your career or looking to make a change, PNC offers a range of job opportunities and internships that will harness your skills and ignite your passion for financial services. From entry-level positions to leadership roles, PNC is hiring across various departments, ensuring a place for every talent and ambition.

Innovate and Lead

At PNC, innovation and leadership go hand in hand. Join us at the forefront of financial services, where your ideas can lead to better customer solutions and enhanced operational efficiency. Our culture encourages curiosity and initiative, allowing you to take your career to new heights through continuous learning and leadership opportunities.

Develop Your Career

PNC is not just a company; it's a place where you can shape your future. With robust training programs, including diversity training and professional development courses, we prepare our employees for sustained success. Career growth at PNC is supported by our commitment to mentorship and development, helping you build a rewarding career filled with exciting challenges and opportunities.

Benefits and Culture

Choosing to work at PNC means you value a culture that promotes mutual respect and teamwork. We offer competitive benefits that support the health, well-being, and financial security of our employees and their families. At PNC, we understand that our success as a company depends on the health, happiness, and productivity of our team members.

Networking and Professional Development

Advance your career through PNC’s vast networking opportunities. Connect with leaders and peers within the company through various events, training sessions, and community programs. Our commitment to professional growth is evident in our proactive approach to networking and development, helping you build meaningful connections and enhance your career trajectory.

Join Our Team

Ready to make a significant impact? Explore the current openings at The PNC Financial Services Group, Inc and find the position that matches your skills and interests. We are looking for passionate, driven, and creative team players who are ready to take the next step in their careers.

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Explore, Innovate, Grow with PNC

At The PNC Financial Services Group, Inc, your career is what you make it. Join us and discover how your unique talents can be honed and appreciated in an environment that fosters professional and personal growth. Let’s build the future of financial services together.

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Learn more about The PNC Financial Services Group, Inc
Size
57,668 employees
Market Cap
$62.6 billion
Industry
Net Income
$7.5 billion
Founded
1845
5 Year Trend
+2.9%
NASDAQ

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