Salary: $8,479.47 Monthly
Location : Casper, WY
Job Type: Permanent Full-time
Job Number:
Department: Department Of Family Services
Division: Social Services Division
Opening Date: 08/18/2026
Closing Date: Continuous
FLSA: Exempt
Job Classification: SOSP12

Description and Functions
Open Until Filled
GENERAL DESCRIPTION:
The Wyoming Department of Family Services is looking for an experienced and committed Social Services District Program Manager to lead, manage, and direct operational activities within the field offices of the designated district. This position involves managing social services, fiscal, and administrative personnel while guiding the delivery of comprehensive programs-such as Field Fiscal and Office Administration, Child Protection, Adult Protection, Juvenile Services, Foster Care, Independent Living, Re-entry, and Diversion-ensuring strict adherence to department guidelines as well as state and federal regulations. You will serve a crucial function in managing district operations, collaborating across the agency, under a state budget framework, building robust community and agency-wide alliances, improving employee retention, and assisting staff members experiencing secondary trauma.

Human Resource Contact: Michelle Johnson /
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed in the job level.

• District Leadership & Supervision: Provide direct leadership, direction, and supervision to social services supervisors, administrative staff, fiscal teams, and the Foster Care Coordinator. Promote agency values and align operations with state and federal standards.
• Field Office Oversight & Quality Assurance: Collaborate agency-wide with managers of all divisions for office operations. Oversee, evaluate, and audit all district social service activities, including Juvenile Services (JS), Child Protective Services (CPS) and Adult Protective Services (ASP) investigations, court reports, case management, and
  community prevention, intervention, and supervision. Consultation & Case Guidance: Deliver daily consultation and problem-solving support to field supervisors and staff regarding complex case management issues, child and adult protection, juvenile court proceedings, and family dynamics.
• Community Relations & Alliances: Build and maintain collaborative partnerships with local legal, medical, educational, mental health, non-profit, and law enforcement organizations across the district.
• Personnel Management & Retention: Lead recruitment, hiring input, performance management, training, professional development, and retention initiatives for a multidisciplinary district team. Proactively support staff in managing secondary trauma and burnout.
• Administrative & Budgetary Management: Perform core administrative duties to ensure smooth daily operations of district offices. Provide input on and manage an assigned district budget between $5,000,000 and $10,000,000 to balance service needs with fiscal responsibility.

Qualifications
PREFERENCES:
Preference will be given to those with experience with managing high-impact and emotionally complex public challenges, including recruiting foster homes, addressing severe family trauma and substance abuse, managing high caseloads, and balancing community service needs within budgetary resources.
KNOWLEDGE:

• Deep knowledge of Child Protection (CPS), Adult Protection (APS), Juvenile Services, and Juvenile Court practices.
• Proven ability to effectively manage, mentor, and motivate a large staff within a complex, multi-site social services framework.
• Strong understanding of family-centered casework, best practices in social services, and the application of state practice models.
• Demonstrated skill in assessing quality metrics, auditing casework documentation, and interpreting complex statutes, rules, and policies.
• Expertise in budget input and monitoring within assigned fiscal allocations.
• Skill in forming community partnerships, recruiting talent, and mitigating secondary trauma/burnout in high-stress social service environments.

MINIMUM QUALIFICATIONS:
Education:

Bachelor's Degree (typically in Social Services)

Experience:

2-4 years of progressive work experience (typically in Social Services Programs) with acquired knowledge at the level of a Social Services Program Manager I

OR

Education & Experience Substitution:

5-7 years of progressive work experience (typically in Social Services Programs) with acquired knowledge at the level of a Social Services Program Manager I
Certificates, Licenses, Registrations:

None
Necessary Special Requirements
PHYSICAL WORKING CONDITIONS:

• This role manages high-impact and emotionally complex public challenges, including recruiting foster homes, addressing severe family trauma and substance abuse, managing high caseloads, and balancing community service needs within budgetary resources.

NOTES:

• FLSA: Exempt
• All positions within the Department of Family Services will require a background check, including the taking of fingerprints, which will be completed through the Wyoming Department of Criminal Investigation, the Department of Family Services, and the Federal Bureau of Investigation, for every successful applicant.

Supplemental Information
Click here to view the State of Wyoming Total Compensation Calculator.

Click to view the State of Wyoming Classification and Pay Structure.

URL:

01

(AA) Which of the following best describes your highest completed level of education to date or within the next three (3) months? (Transcripts may be required.)

• High School Diploma/GED/or Equivalent
• Some college Coursework, No Degree Received
• Associate's Degree
• Associate's Degree and additional coursework
• Bachelor's Degree
• Bachelor's Degree and additional coursework
• Master's Degree
• Master's Degree and additional coursework
• Doctorate Degree
• Doctorate Degree and additional coursework
• None of the Above

02

(AA) Which of the following Quarter/Semester credit hours best describes your completed college education to date or within the next three (3) months? (Transcripts may be required.)

• 45+ Quarter hours/30+ Semester hours
• 90+ Quarter hours/60+ Semester hours
• 136+ Quarter hours/91+ Semester hours
• 180+ Quarter hours/120+ Semester hours
• 225+ Quarter hours/150+Semester hours
• N/A

03

(SOSP12) How many years of relevant work experience or transferable skills do you have related to the job description?

• No relevant experience.
• Less than one (1) year of relevant experience.
• One (1) to less than two (2) years of relevant experience.
• Two (2) to less than four (4) years of relevant experience.
• Four (4) to less than five (5) years of relevant experience.
• Five (5) or more years of relevant experience.

04

(AA) Describe your relevant experience below.
05

Do you have experience in any of the following areas? Check all that apply.

• Managing high-impact and emotionally complex public challenges,
• Recruiting foster homes
• Addressing severe family trauma
• Addressing substance abuse
• Managing high caseloads
• Balancing community service needs within budgetary resources

06

(A1) Where did you hear about this opportunity?

• Government Jobs @www.governmentjobs.com/careers/wyoming
• Indeed
• LinkedIn
• Zip Recruiter
• Wyoming Workforce Center
• Other job sites (Wyoming at Work, Monster, etc.)
• Social Media (Facebook, Twitter, etc.)
• Newspaper/Newsletter Advertisement
• Career Fair
• Human Resources Division
• Friend or Acquaintance (Not State Employee)
• Current State Employee
• Other

07

(A1) If you selected "Current State Employee" please provide the employee's first and last name, and include the department they work for, if known. Please limit this response to only one employee. This employee may be eligible for a Referral Bonus.
08

(A1) If you selected Other, please tell us where you heard about this opportunity.
09

(AA) VETERANS' PREFERENCE DISCLOSURE: PER WYOMING STATUTE, current employees of the State of Wyoming are not eligible for veterans' preference. If you are not a current employee of the State of Wyoming, to be eligible to receive veterans' preference you MUST have been a resident of the State of Wyoming for a period of one (1) year or more at any time prior to submitting this application.I have read and understand the veterans' preference disclosure.

• Yes
• No
• I am not a veteran

10

(AA) VETERANS' PREFERENCE: If you are a war veteran as defined in section 101, Title 38, United States Code or are the surviving spouse of a war veteran who receives survivor benefits from the federal government based on the veteran's military service, and wish to claim veterans' preference, please attach the appropriate documentation substantiating your claim. Indicate below your appropriate veterans' preference status. By requesting veterans' preference, you are certifying that you meet the statutory requirements as described in the above disclosure.

• Current State Employee
• Veteran - DD214 Attached
• Disabled Veteran (10% or more) - DD214 and Veteran's Disability Determination Attached
• Surviving Spouse of a Deceased Veteran - DD214 and proof of Survivor Benefit Attached
• None of the above

11

(A2) Please be advised that an incomplete application WILL NOT be considered for employment. An attached resume' is not required and is not an acceptable substitution for a completed application. Some State of Wyoming agencies use E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities at https://www.uscis.gov/e-verify.I have read and understand the above statement.

• Yes
• No

Required Question