University of Toronto

Associate Director, Web & Digital Communications (Term)

University of Toronto$97K — $124K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Communications, Journalism, or equivalent experience
  • 5+ years in communications and marketing, particularly in higher education
  • Experience in drafting marketing and communications materials across various media
  • Demonstrated project planning and management skills
  • Experience analyzing data and preparing reports for strategic use
  • Experience working in complex environments with multiple stakeholders
  • Supervisory experience, preferably in a unionized setting

Responsibilities

  • Develop and implement integrated communication plans for strategic faculty initiatives
  • Create marketing strategies to support A&S undergraduate student success
  • Advise on multi-channel communication strategies
  • Manage project scope, resources, and timelines
  • Oversee production related to communication activities
  • Analyze performance data to inform decision-making
  • Draft and edit content for both print and online platforms

Benefits

  • Term position ending December 2027
  • Full-time schedule
  • Opportunity to engage with diverse stakeholders
  • Dynamic work environment at a downtown campus
  • Access to professional development and training resources
Full Job Description
Date Posted: 08/19/2026
Req ID: 49893
Faculty/Division: Faculty of Arts & Science
Department: Communications and Public Affairs
Campus: St. George (Downtown Toronto)

Existing Vacancy: Yes

Description:

Your opportunity:

Communications & Public Affairs develops communication plans and strategies to support the strategic goals of the Faculty of Arts & Science. Amazing things happen here every day and we love to tell the stories about the strengths and achievements of our community. We promote the Faculty's reputation and support internal communications via internal andexternal media. Our areas of focus include news and media relations, marketing and design, digital content management and communications planning and output that responds to the needs of our diverse audiences including students, faculty, staff, alumni and donors. Communications leadership and support is also provided for initiatives arising out of the various administrative units within the Dean's Office.

Reporting to the Director, Student Communications, the Associate Director, Web & Digital Communications is a key member of the Faculty Communications and Public Affairs office in the Faculty of Arts and Science. Working closely with the Director, the incumbent is responsible for developing and implementing comprehensive and targeted marketing and communication strategies for Faculty of Arts and Science current and future students.

Your responsibilities will include:
  • Developing and implementing integrated communication plans to support the faculty's strategic objectives and high-profile University initiatives.
  • Developing marketing/communications strategies for academic programs, resources and opportunities to support the success of A&S undergraduate students.
  • Advising onstrategies to communicate across multiple channels
  • Developing charter, scope, resources and schedule for project(s)
  • Overseeing production operations related to communication activities
  • Analyzing complex statistical reports on performance indicators to support decision making
  • Overseeing the production of promotional and marketing materials
  • Drafting and editing content for print and/or online communications channels


Essential Qualifications:
  • Bachelor's Degree in a related field such as Communications, Journalism, English, and/or acceptable combination of equivalent experience.
  • Minimum five years recent and related experience in communications and marketing in higher education.
  • Experience writing and drafting marketing and communications plans and materials, digital, social, online and print, in a busy, fast-paced, deadline oriented environment.
  • Demonstrated experience with project planning and management, design, development and production, coordination of online, social and print marketing materials.
  • Experience with researching target markets and related data collection and analysis, preparation and presentation of reports and recommendations for inclusion in strategic documents.
  • Experience working in a highly complex organization with multi-stakeholders.
  • Demonstrated experience supervising staff preferably in a unionized environment.
  • Strong project management skills and experience applicable to print, web, social media and video production.
  • Excellent presentation skills with experience in training and presenting to a wide variety of stakeholders at all levels.
  • Advanced Microsoft Office skills (Word, Excel, PowerPoint, Outlook, Teams, Sharepoint).
  • Advanced design software skills and experience working with Adobe, InDesign, Photoshop, Illustrator, Canva, BeeFree or other equivalent software.
  • Advanced skills designing web using Wordpress, Drupal, CSS, and HTML. Advanced skills in various social media platforms, such as Instagram.
  • Advanced skills in email marketing, including content development and deployment. Working Knowledge of SLATE or equivalent systems.
  • Excellent written and verbal communication skills, organizational skills, and problem-solving skills required.


To be successful in this role you will be:
  • Communicator
  • Multi-tasker
  • Organized
  • Proactive
  • Problem solver
  • Resourceful
  • Tactful
  • Team player


This is a term position, ending in December 2027.

Closing Date: 08/27/2026, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Term
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 15 -- $97,348. with an annual step progression to a maximum of $124,491. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Communication/Media/Public Relations

Job descriptions are available upon request for internal applicants.

About University of Toronto

The University of Toronto is a public research university located in Toronto, Ontario, Canada. It is the largest university in Canada by enrollment and one of the top-ranked universities in the world. The university offers undergraduate and graduate programs in a wide range of academic disciplines, including arts, sciences, engineering, and business. The University of Toronto is known for its research excellence and has produced many notable alumni, including four Nobel laureates. The university was founded in 1827 and has three campuses in the Toronto area.
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