Salesforce

Social & Engagement Lead

Salesforce$117K — $177K *
Media
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of experience in social media management, community management, or content marketing.
  • Ability to analyze social performance data and provide strategic recommendations.
  • Strong editorial judgment with experience reviewing AI-generated content.
  • Proven track record of building authentic relationships in B2B or partner communities.

Responsibilities

  • Own the Partnerforce social ecosystem, overseeing strategy and channel management.
  • Lead development and execution of multi-format content using AI-assisted tools.
  • Build and lead employee and partner advocacy programs, integrating community insights into marketing strategies.
  • Design and conduct platform experiments, interpreting results to drive strategic decisions.

Benefits

  • Resources to support work-life balance and personal growth.
  • Access to AI agents to enhance productivity and impact.
  • Commitment to equitable compensation practices.
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Marketing & Communications

Job Details

The Experience
Salesforce's Partnerforce team is looking for a social media and community strategist to serve as the primary voice of our partner ecosystem across social channels and the Partnerblazer community. In this role, you'll own content strategy and editorial direction, build authentic engagement at scale, and connect community insights to broader partner marketing goals. This is a hybrid role with three days in office each week.

What You'll Actually Be Doing
  • Own the Partnerforce social ecosystem end-to-end - including content strategy, editorial direction, channel management, and performance reporting - while serving as the primary liaison to the Partnerblazer community
  • Lead the development and execution of multi-format content (written posts, video, graphics, newsletters, and interactive formats) using AI-assisted tools, with full editorial accountability before publication
  • Build and lead employee and partner advocacy programs, synthesizing community feedback to inform partner marketing strategy and represent the community's voice internally
  • Design and run platform experiments, interpret results, and make strategic decisions about what to scale - collaborating with partner success, demand generation, and events teams to connect community initiatives with business goals


You're Our Person If...
  • You have 4+ years of experience in social media management, community management, or content marketing, with a track record of owning channels and producing multi-format content
  • You can analyze social performance data and translate insights into clear content strategy recommendations for senior stakeholders
  • You have strong editorial judgment and experience reviewing AI-generated content for accuracy, brand alignment, and quality before publication
  • You have demonstrated experience building and sustaining authentic relationships with B2B or partner communities at scale


Even Better If...
  • You have hands-on experience in video production, graphic design, or multimedia storytelling
  • You have familiarity with partner ecosystems, channel sales, or B2B marketing environments
  • You have experience building or scaling advocacy programs from the ground up


Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.The typical base salary range for this position is $117,400 - $177,600 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $140,900 - $193,700 annually.The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

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Join Salesforce today and be part of a company that's shaping the future of technology, fostering a culture of innovation, and building a more equitable world.
Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
NASDAQ

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