SMB Account Executive - AMER

ROLLER

$70K — $95K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5+ years of B2B SaaS sales experience, ideally in mid-market or growth-focused environments.
  • Proven track record of exceeding sales quotas in a full-cycle closing role.
  • Experience managing multi-stakeholder deals with moderate complexity.
  • Strong consultative selling and discovery skills.
  • Ability to balance inbound demand with proactive outbound pipeline generation.
  • Proficient with CRM tools, especially Salesforce.
  • Willing to travel for customer visits and industry events.

Responsibilities

  • Manage the full sales cycle from lead engagement to closing and expansion.
  • Develop and execute account plans for consistent pipeline generation.
  • Conduct structured discovery to grasp customer pain points and objectives.
  • Translate customer needs into measurable business outcomes with ROLLER's solutions.
  • Deliver tailored product demonstrations to decision-makers.
  • Collaborate with BDR for generating new pipeline and maintaining conversion rates.
  • Ensure smooth deal execution and onboarding through cross-functional collaboration.
  • Maintain disciplined management of pipeline and forecasting in Salesforce.

Benefits

  • Work on a leading product in a dynamic, fun industry.
  • Participate in 'Vibe Tribe' initiatives that foster team engagement and community involvement.
  • Access to a Team Member Assistance Program focused on health and wellbeing.
  • 16 weeks paid parental leave for primary caregivers and 4 weeks for secondary caregivers.
  • Join a driven, high-performing team that values excellence and growth.
  • Receive an individual learning & development budget with opportunities for career advancement.
Full Job Description
About the Role

As an SMB Account Executive, you will play a key role in driving new customer acquisition across small and growing operators within the leisure and attractions industry.

You'll work inbound demand while partnering closely with a BDR to generate additional outbound pipeline. This is a high-velocity, full-cycle closing role focused on strong qualification, disciplined execution, and consistent quota attainment.

You'll engage directly with business owners and operational leaders, uncover their pain points, and position ROLLER as a practical, revenue-driving solution for their business.

This role is based in Austin and follows a hybrid work model (3 days per week in office).

What You'll Do
  • Manage the full sales cycle from inbound lead engagement and outbound prospecting through to close and expansion.
  • Develop and execute territory and account plans to drive consistent pipeline generation and quota attainment.
  • Conduct structured discovery to understand operational workflows, revenue drivers, and customer pain points.
  • Translate customer objectives into measurable business outcomes, positioning ROLLER's platform as a lever for revenue growth and operational efficiency.
  • Deliver tailored product demonstrations and ROI-driven business cases to operational and mid-level decision makers.
  • Partner closely with your BDR to generate net-new pipeline while maintaining high conversion rates on inbound opportunities.
  • Collaborate cross-functionally with Sales Engineering, Implementation, and Customer Success to ensure smooth deal execution and onboarding.
  • Maintain disciplined pipeline management and forecasting accuracy in Salesforce.


About You
  • You have a high appetite for Technology and AI and a natural curiosity for how it can transform your work. You're comfortable using AI tools to automate repetitive 'busy work,' freeing you up to focus on high-impact work.
  • You are based in Austin, Texas and thrive in a hybrid work environment, adept at balancing in-person collaboration with remote tasks, and enjoy the dynamic nature of such roles.
  • 3-5+ years of experience in B2B SaaS sales, ideally within mid-market or growth-focused environments with 3+ years tenure in at least one company
  • Proven track record of consistency exceeding quota in a full-cycle closing role.
  • Experience managing multi-stakeholder deals with moderate complexity and procurement involvement.
  • Strong discovery and consultative selling skills, with the ability to connect product capabilities to measurable business outcomes.
  • Comfortable balancing inbound velocity with proactive outbound pipeline generation.
  • Highly disciplined in pipeline management, forecasting, and territory planning.
  • Confident communicator who can engage both operational leaders and business decision-makers.
  • Proficient in CRM and sales tools such as Salesforce and Avoma.
  • Willing and able to travel as needed for onsite customer visits and industry events.

We believe AI is a career-defining inflection point. ROLLER is a fast adopter of new technology like AI, and every team member is empowered to own their learning and use the latest tools to supercharge their impact. We're looking for candidates with the proficiency and curiosity to embrace AI and technology - not just as a technical skill, but as a core competency to help us achieve big goals.

Perks!

You get to work on a category-leading product that customers love in a fun, high-growth industry - check our Capterra and G2 reviews.

Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!

♥ Team member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.

16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers

Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.

Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

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