Instacart

Site Reliability Engineer II

Instacart$160K — $169K *
US-AnywhereRemote in United States
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-4 years of software engineering experience.
  • Understanding of programming concepts and scripting languages.
  • Strong interest in system administration and troubleshooting.
  • Excellent problem-solving and analytical skills.
  • Strong sense of ownership on incident handling.
  • Ability to work well in a team environment and communicate effectively.
  • Eagerness to learn and grow in Site Reliability Engineering.

Responsibilities

  • Participate in monitoring systems and responding to alerts, escalating issues as needed.
  • Assist in incident management, following established protocols and documenting steps.
  • Help maintain and improve documentation for processes and procedures.
  • Contribute to the development and maintenance of automation scripts and tools.
  • Learn and apply best practices in site reliability engineering.
  • Support the deployment of applications and services, ensuring smooth and reliable releases.
  • Collaborate with senior engineers to troubleshoot and tackle technical issues.
Full Job Description
Overview

Are you passionate about technology and ready to dive into the world of Site Reliability Engineering? We are looking for enthusiastic individuals to join our team as Site Reliability Engineer II, where you'll play a crucial role in ensuring the reliability and performance of our platform. This is a top-notch opportunity to learn from skilled engineers and contribute to solving complex technical challenges. You will be involved in monitoring systems, responding to incidents, and developing automation to streamline operations. We are looking for someone eager to grow their skills, learn new technologies, and contribute to a culture of reliability.

The Site Reliability Engineering (SRE) team integrates software and systems engineering to design and manage large-scale, distributed, and fault-tolerant systems. The team is responsible for ensuring high reliability, optimal system performance, and continuous improvement for both Instacart's critical internal services and externally visible systems.

SRE's work emphasizes optimizing existing systems, developing robust infrastructure, and automating processes to reduce manual tasks. Joining the SRE team means tackling unique scaling challenges while applying expertise in coding, algorithms, complexity analysis, and large-scale system design.

The team thrives on a culture of intellectual curiosity, problem-solving, and collaboration. With members from diverse backgrounds and experiences, SRE fosters a supportive and risk-tolerant environment where individuals can think big, take on meaningful projects, and grow with guidance and mentorship.
About the Job
  • Participate in monitoring systems and responding to alerts, escalating issues as needed.
  • Assist in incident management, following established protocols and documenting steps.
  • Help maintain and improve documentation for processes and procedures.
  • Contribute to the development and maintenance of automation scripts and tools.
  • Learn and apply best practices in site reliability engineering.
  • Support the deployment of applications and services, ensuring smooth and reliable releases.
  • Collaborate with senior engineers to troubleshoot and tackle technical issues.
About You

Minimum Qualifications
  • 2-4 years of Software engineering experience.
  • Understanding of programming concepts and scripting languages.
  • Strong interest in system administration and troubleshooting.
  • Excellent problem-solving and analytical skills.
  • Strong sense of ownership on incident handling.
  • Ability to work well in a team environment and communicate effectively.
  • Eagerness to learn and grow in the field of Site Reliability Engineering.

Preferred Qualifications
  • Experience with Ruby or Go
  • Familiarity with cloud platforms (e.g., AWS, GCP, Azure) is a plus.
  • Previous SRE experience a plus

#LI-Remote

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ

$160,000-$169,000 USD

WA

$154,000-$162,500 USD

OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI

$147,000-$155,000 USD

All other states

$133,000-$140,500 USD

About Instacart

Instacart is an American company that operates a grocery delivery and pick-up service in the United States and Canada. The company offers its services via a website and mobile app. The service allows customers to order groceries from participating retailers with the shopping being done by a personal shopper. Instacart was founded in 2012 by entrepreneur Apoorva Mehta, a former Amazon.com employee. Apoorva was born in India and moved with his family to Canada in 2000. He studied engineering at the University of Waterloo and graduated in 2008. He was a participant in Y Combinator's Summer 2012 batch, which eventually led to the creation of Instacart. In 2013, Mehta was included on the Forbes 30 Under 30 list. Apoorva previously worked at BlackBerry, Qualcomm, and then Amazon as a supply chain engineer, where he developed fulfillment systems to move packages from Amazon's warehouses to customers' homes. Before founding Instacart, Apoorva had tried to start at least 20 other services. He tried building an ad network for social gaming companies, and developing a social network specifically for lawyers, among other start-ups. Instacart originally launched in San Francisco. By April 2015, the firm had about 200 employees. It introduced a new policy around June allowing some shoppers to choose to be part-time employees, starting with Chicago and Boston and extending its offer to shoppers in Atlanta, Miami, and Washington D.C. the following month.
Learn more about Instacart
Industry
Founded
2012

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