Instacart

Senior Software Engineer, Marketing Platform Tooling

Instacart$168K — $177K *
US-AnywhereRemote in Canada
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of backend development experience with a proven track record of success.
  • Expertise in backend languages, specifically Ruby and Go; Python is a plus.
  • Solid understanding of Rails or Pandas.
  • Experience designing scalable, reliable distributed systems with databases (SQL/NoSQL) and data pipelines (batch and streaming).
  • Proven ability in rigorous unit testing and practical problem-solving.
  • Excellent communication and leadership skills for cross-functional collaboration.
  • Bachelor's or Master's degree in Computer Science, Software Engineering, or equivalent experience.

Responsibilities

  • Build and maintain data ingestion and processing pipelines for accurate targeting data.
  • Create segment evaluation and matching services to resolve audiences on demand.
  • Develop a high-volume, reliable messaging delivery pipeline for personalized sends.
  • Architect shared, composable backbone and APIs focusing on observability and uptime.
  • Design and operate real-time and batch data pipelines, ensuring reliability and scale.
  • Contribute to the technical direction and roadmap of targeting and CRM platforms.
  • Own crucial platform components with high visibility within the organization.

Benefits

  • Flexible remote work policy allowing for a variety of work arrangements.
  • Access to competitive compensation packages tailored to local markets.
  • Eligibility for new hire equity grants and annual refresh grants.
Full Job Description
Overview

The Marketing Platform Tooling team builds and maintains the core backend systems that power all of Instacart's marketing capabilities. At the center of this work are two production-scale platforms: our targeting platform, which resolves a large and growing library of audience segments to reach the right customers with the right content at the right time, and our CRM messaging platform, which reliably delivers millions of personalized messages a day across Instacart. Together, these systems form the foundation for how Instacart drives growth, engagement, and retention at scale.

You will build shared, composable foundations designed to serve as the backbone for the entire marketing platform space. This is greenfield infrastructure work with direct visibility into Instacart's most critical company priorities, including Enterprise expansion, Lifecycle marketing, and platform Efficiency and Quality.

We are looking for a Senior Software Engineer to join this team in Toronto as a dedicated backend owner. This is a net new role, and you'll be stepping into a high-ownership position with real scope, real urgency, and a roadmap that ladders directly into business outcomes. If you're energized by building sustainable platforms at scale, running workstreams end-to-end, and making a measurable difference on systems other teams depend on, this is the role for you.
About the Job
  • Data ingestion and processing pipelines, both real-time streaming and batch, that keep targeting data fresh and accurate.
  • Segment evaluation and matching services that resolve audiences on demand for many downstream consumers.
  • A high-volume, reliable messaging and delivery pipeline that ensures accurate, timely, personalized sends at scale.
  • The shared, composable backbone and APIs these capabilities are built on, with a strong focus on observability, testing, and uptime.
  • Architect, build, and maintain excellent backend applications with clean code.
  • Help shape the technical direction and roadmap of our targeting and CRM platforms.
  • Design and operate real-time and batch data pipelines and distributed services built for reliability and scale.
  • Contribute to the shared, composable backbone that these systems are built on.
  • Own important pieces of the platform that have high visibility internally.
  • Communicate and collaborate extensively across teams and functions to drive consensus and align goals.
  • Be empowered and responsible for planning, decision-making, shipping, and maintaining your surface areas.
About You
Minimum Qualifications
  • 5+ years of backend development experience with a proven track record of success.
  • Expertise in backend languages, specifically Ruby and Go (experience with Python is a plus).
  • Solid understanding of Rails or Pandas.
  • Experience designing scalable, reliable distributed systems, with databases (SQL/NoSQL) and data pipelines (batch and streaming).
  • Proven ability in rigorous unit testing and practical problem-solving.
  • Excellent communication and leadership skills, capable of collaborating with and influencing cross-functional teams.
  • Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.

#LI-Remote

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For Canadian based candidates, the base pay ranges for a successful candidate are listed below.

CAN

$168,000-$177,500 CAD

About Instacart

Instacart is an American company that operates a grocery delivery and pick-up service in the United States and Canada. The company offers its services via a website and mobile app. The service allows customers to order groceries from participating retailers with the shopping being done by a personal shopper. Instacart was founded in 2012 by entrepreneur Apoorva Mehta, a former Amazon.com employee. Apoorva was born in India and moved with his family to Canada in 2000. He studied engineering at the University of Waterloo and graduated in 2008. He was a participant in Y Combinator's Summer 2012 batch, which eventually led to the creation of Instacart. In 2013, Mehta was included on the Forbes 30 Under 30 list. Apoorva previously worked at BlackBerry, Qualcomm, and then Amazon as a supply chain engineer, where he developed fulfillment systems to move packages from Amazon's warehouses to customers' homes. Before founding Instacart, Apoorva had tried to start at least 20 other services. He tried building an ad network for social gaming companies, and developing a social network specifically for lawyers, among other start-ups. Instacart originally launched in San Francisco. By April 2015, the firm had about 200 employees. It introduced a new policy around June allowing some shoppers to choose to be part-time employees, starting with Chicago and Boston and extending its offer to shoppers in Atlanta, Miami, and Washington D.C. the following month.
Learn more about Instacart
Industry
Founded
2012

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